Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 1,634 Reviews

90 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.6

Based on 1,634 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 19th April 2024

Bryan Eastwood Bryan Eastwood

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be better with documents sent in post”

Helpful Report

Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“Very easy to buy insurance online from this company. Documents arrived online speedily and good customer care. Reasonable competitive quote for car insurance and the best rate I could find.”

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Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“Would have been five stars if the premium hadn’t gone up so much. The service and process was so easy but not happy about the increase.”

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Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“Disappointed that I had to cancel before the policy commenced and to be charged £55.”

Helpful Report

Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“staff were helpful and knowledgeable. the price was less competitive than I would have liked but cheaper than some other insurers”

Helpful Report

Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“Good service but they increase premiums every renewal time rather than discounting the client for good driving and no claims. Yes I know a lot of companies do and it is frustrating for the motorists who have a excellent record or no claims or no penalties etc - it's like we are paying for other peoples misfortune. It's unfair. But apart from that good price including breakdown.”

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Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a 4star review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“Good fast service ,friendly staff and a good price too for my old scooter 😁”

Helpful Report

Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“Really happy with the service so far. Haven’t had to make a claim which is when we really get to see how good or bad am insurance provider is. Hopefully I won’t ever have to!”

Helpful Report

Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“Pleased overall like everybody else would love if would be cheaper the more no claims u have over 6 years”

Helpful Report

Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“everything went according to plan”

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Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“no nonsense insurance ,tailored to my vehicle and needs.”

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Posted 6 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 6 months ago

“Very incisive and interested in their customers, plenty of questions to answer.”

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Posted 6 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 6 months ago

“A good level of cover at a reasonable price, but you must be completely honest when you complete the form. If you say your bike is going to be garaged overnight at home make sure that’s correct. After you’ve completed and paid for the insurance you’ll get an email asking for proof of garaging. You’ll need to provide pictures showing your house, garage and the bike in the garage. Not sure what would happen if you accidentally ticked the wrong box for overnight parking, but it probably wouldn’t be a good outcome.”

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Posted 6 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 6 months ago

“First time user of Grove & Dean and so far so good.”

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Posted 6 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 5 months ago

“Slow getting an answer on the phone.”

Helpful Report

Posted 6 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 6 months ago

“Easy to insurance to set up.”

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Posted 6 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 6 months ago

“easily accessible and friendly”

Helpful Report

Posted 6 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 6 months ago

“Only just insured with them so l have no experience of their customer services yet. Beyond that is setting up the policy.”

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Posted 6 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 6 months ago

“Yes, pretty good overall. But after I paid, I was told the insurance was incomplete on two counts : The first was a requirement for six signed photos of the vehicle and can't recall the second requirement. Nevertheless while I was getting the six specific photos, in the meantime, the requirement vanished and there was nowhere to submit. I think they also phone you, but could not get to the phone in time. They did not bother after that.”

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Posted 6 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 6 months ago

“Thanks for being competitive.”

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Posted 7 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 6 months ago

Grove & Dean Private Clients is rated 4.6 based on 1,634 reviews