Computerquote Insurance Reviews

3.6 Rating 93 Reviews
62 %
of reviewers recommend Computerquote Insurance
3.6
Based on 93 reviews
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Anonymous
Anonymous  // 01/01/2019
I would prefer to pay in one payment rather than be forced to take a credit agreement and as a result pay interest. The cover seems ok and process of claims also ok.
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Posted 8 years ago
Many thanks for your comments Mr Betts. To clarify our pet insurance offer, every customer has the choice to make a single annual payment or pay by monthly instalments at no extra cost. There is no credit agreement or interest to pay in either case. Kind regards Jonathan Walker on behalf of Computerquote Insurance
Posted 8 years ago
Excellent customer service. Home insurance is much cheaper than other insurance companies. Polite and dedecatated staff. Thank you so much for all your support . Well done keep it up. Thanks Nazia
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Posted 8 years ago
I am pleased with the level of cover and the reasonable cost. I will recommend computer quote insurance to family and friends.
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Posted 8 years ago
I am getting very worried about an outstanding claim. I received notification that the only claim I have ever put in was received on 07/01/16, I telephoned on 18/01/16 for an update and was told my claim would probably take a further 2 weeks as they'd only got to processing claims to 22/12/15. I expected a 10 working day turnaround. As mentioned, very worried that my claim is not going to paid out
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Posted 8 years ago
Dear Mr Jiminez, we are sorry that you had an issue with an outstanding claim and I hope it has now been resolved. Please be aware that you can check the progress of a claim online here https://www.computerquotepetinsurance.com/home/trackclaim or by calling 0800 840 1212. Kind regards Jonathan Walker on behalf of Computerquote Insurance
Posted 8 years ago
Very good easy to do and the quote I got when comparing quotes was the same no hidden extras. Very friendly helpful staff and good prices and brakedown cover as well
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Posted 8 years ago
Hi Miss Doswell Thank you for your honest and positive feedback. We aim to keep insurance quick, easy and simple from the beginning. We pride ourselves on having a team you can talk to when necessary. All the best, Rebecca
Posted 8 years ago
Computer quote have been a great service however I would like to state that I am disappointed with the service from Allianz re a courtesy car. I am currently mid claim, my accident occurred on 15.1.16 @ 1330. I was told that I wasn't entitled to a courtesy car until 18.1.16 as my accident occurred after 12pm on a Friday . I feel this is not a fair policy when people pay premiums and buy policies on the provision they get a courtesy car, should I schedule an 'accident' to comply with this policy?
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Posted 8 years ago
We are very sorry to hear that your initial claims experience with Allianz was not satisfactory. We hope that you were subsequently supplied with a courtesy vehicle and that your on going experience meets your expectations. Dilys Gale on behalf of Computer Quote
Posted 8 years ago
We have been very satisfied with the service that we have received. As with all companies the premium has gone up quite a bit since we started over 5 years ago. However we have very good cover and claiming is so simple. Very pleased we found this company online.
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Posted 8 years ago
Hi Miss Songest Thank you for your honest and positive feedback. We aim to make all aspects of insurance straightforward for our customers. As always, do let us know if there is anything we can assist with. Thanks, Rebecca
Posted 8 years ago
Cold hearted money grabbing insurance provider even when our pet had passed away they said we owed them £6:00!! Yes £6:00!! Shameful.
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Posted 8 years ago
Called for an emergency claim, block in the central heating pipeline but they refused to pay as my boiler not serviced in last 12 moths though there is no link between block in the pipeline and boiler service.
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Posted 8 years ago
Really liked the simplicity of taking this insurance out . Perfect for us .
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Posted 8 years ago
Hi Mrs George We're glad you found it easy to take out insurance with us! Thank you for your feedback. Rebecca at Computerquote Insurance
Posted 8 years ago
All concerned were very helpful and no problems have been identified
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Posted 8 years ago
Hi Mr Caton - thank you for your positive review. Please let us know if we can help with any of your other insurance requirements. All the best, RB
Posted 8 years ago
I have made a claim two months ago, but I have not heard anything since then! Basically I have paid to get nothing!!!!
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Posted 8 years ago
We are sorry that you have not heard from your insurers, we were unaware of this situation so we will contact them on your behalf and get an update for you. Dilys Gale on behalf of Computerquoteinsurance.com
Posted 8 years ago
I found staff very helpful and professional and very satisfied with my policy
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Posted 8 years ago
Many thanks for the great feedback Mr Barrett. Do let us know if we can help with any of your other insurance requirements. RB
Posted 8 years ago
First time using cq...a smooth set up but havent had to deal with them directly yet.
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Posted 8 years ago
This is the first time I've bought home insurance so I don't feel I can award 5 stars, but after a fair amount of research they were ale to source the product I wanted at the most reasonable price.
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Posted 8 years ago
Hi Mr Bergin. We are pleased that your first time buying home insurance was a good experience. Hopefully we can help with any other insurance requirements? you may have. Thank you for your positive review, RB
Posted 8 years ago
I missed to send the direct debit form in time and no reminder was sent to me. Computer Quote just fined me on that. Poor service.
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Posted 8 years ago
We cannot comment publicly on individual situations, but we do try to give exemplary service whilst applying the terms of our trading agreements. We hope that going forward you will have no cause to feel dissatisfied. Dilys Gale - on behalf of computerquoteinsurance.com
Posted 8 years ago
I would recommend computer quote to family and friends as the quote I got was very competitive and the polite way in which I received.
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Posted 8 years ago
Hi Mr O'Toole Great to hear that you'd recommend us to your friends and family. Don't forget to like us on Facebook (https://www.facebook.com/Computerquoteinsurance/). Thank you for your positive feedback. RB
Posted 8 years ago
Discovered this site by chance but found it gave cheapest quotes and is so easy to deal with.
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Posted 8 years ago
Hi Mr Cockburn, we're glad you got a great quote and had a pleasant experience with our team at Computerquote. Do let us know if we can help with any other insurance quotes. Many thanks, RB
Posted 8 years ago
Excellent service provided extremely helpful staff always there to assist at a price you can't get from other companies. Hope to deal with your company for many more years.
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Posted 8 years ago
Hi Mr Ali, thank you for your positive feedback - I will certainly pass on to the team! As an insurance broker, we find the right policy at the best price. Let us know if we can help with any of your other insurance needs. Don't forget to head over to our Facebook page (https://www.facebook.com/Computerquoteinsurance). Many thanks, RB
Posted 8 years ago
Very, competitive quote and flexible payments. Couldn't ask for anything else.
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Posted 8 years ago
Hi Mr Shafi Thank you for your feedback, we do our best to ensure our customers receive great service from the beginning. RB
Posted 8 years ago
Computerquote Insurance is rated 3.6 based on 93 reviews