BG Insurance Reviews

4.19 Rating 663 Reviews
83% of reviewers recommend BG Insurance
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
Were we able to find you the best price on your insurance?
Would you recommend us to your friends and family?
"reassurance and security"
Posted 9 months ago
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Were we able to find you the best price on your insurance?
Would you recommend us to your friends and family?
"Excellent service from start to finish. Staff very helpful."
Posted 9 months ago
Were we able to find you the best price on your insurance?
Would you recommend us to your friends and family?
"Excellent service from start to finish any problems I had very helpful staff and very competitive. Thanks"
Posted 9 months ago
"Brilliant service, very good value for comprehensive cover"
Posted 9 months ago
"Cheapest quote year after year."
Posted 10 months ago
"Good prompt polite service"
Posted 10 months ago
"Brilliant breakdown service. Very expensive to change insurance to a different car."
(Car Insurance) - Posted 1 year ago
"Very good and competitively priced"
Posted 1 year ago
"Good company, easy to set up, but if direct debit is missed, even if it's one day, they will charge £30.... Also bought a new car mid year, charged £60 "admin" fee ...."
(Van Insurance) - Posted 1 year ago
"I’m happy with G B can’t fault them"
(Van Insurance) - Posted 1 year ago
"i have had a more friendly customer service ."
(Car Insurance) - Posted 1 year ago
"id rather not thank you"
(Car Insurance) - Posted 1 year ago
"quick at taking money of you very slow at retuning it and you honestly wonder why people do not have insurance, WOULD NOT WISH THIS COMPANY ON MY WORST ENEMY."
Posted 1 year ago
"Since being insured with BG Insurance I have not been involved in any incidents which is a magnificent service, and at very reasonable cost."
Posted 1 year ago
"Always helpful on the phone. They offer a full range of services and benefits with there insurance. Very good quotes and will try and match cheaper quotes defiantly recommended."
Posted 1 year ago
"The operators are always very helpful, patient and polite, they answer all questions asked of them. We have always find the insurance cover is everything we ask for and the price is very competitive. We have used them for 3 years and would recommend them."
Posted 1 year ago
"Helpful costumer service, reasonable price, i would recommend."
Posted 1 year ago
"A customer who never claimed paid annually, couldn't better their offer which had increased by over 30 quid on a car that over the year would have depreciated!!! When asking to match another quote they couldn't even come near it! 50 quid more expensive and only 25 quid cheaper then what the original renewal price was! Not great for keeping loyal customers!!!"
Posted 1 year ago
"Didn't send out relevant forms until 12 days after I reported accident, and then only after I asked why they hadn't been in contact. They then said they didn't receive the forms I sent back on three occasions, despite me sending them by post and email. As a result my car sat at the repairers for 8 weeks waiting for authorisation to do the work despite the work only taking 8 days once authorisation was finally granted. Was never able to talk direct to my claims handler and never received any replies to emails. Very poor."
Posted 1 year ago
"good and responsive on the phone"
Posted 1 year ago
BG Insurance is rated 4.19 based on 663 reviews

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Alice, Customer Support