Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bennetts Reviews

4.4 Rating 2,013 Reviews

84 %

of reviewers recommend Bennetts

Company Reviews

4.4

Based on 2,013 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

Write Your review

Tell us how Bennetts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bennetts 5 star review on 16th February 2019

Bennetts 4 star review on 4th November 2018

Bennetts 5 star review on 3rd November 2018

Bennetts 4 star review on 4th October 2018

Bennetts 5 star review on 22nd August 2018

Bennetts 5 star review on 1st August 2018

Bennetts 1 star review on 25th June 2018

21

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No other company ive used does this You pay for Insurance with them and about a week later they message you wanting copies of your driving Licence ,,your log book and then to top it off permission to view your driver records from the DVLA or they will cancel your insurance wich gives you a bad mark and then to top it off they charge 40-50 quid admin fee for doing it avoid this lot like the plague”

Posted 1 month ago

“Customer care was poor so I got the same insurance from a company at half the price, win wni for me.”

Posted 7 months ago

“Tried charging £120 for a change of address on an £80 policy so I cancelled, 2 weeks later they were chasing me for £148 for cancellation Avoid these scammers”

Posted 10 months ago

“Bennett insurance is absolutely it's absolutely diabolical I wouldn't touch him with a badge Pole next time I do my insurance because they hand their insurance when you have an accident to a 3rd party a 3rd party which is bikersist legal do not touch him with a badge Pole I swear to God they are absolutely diabolical and s*** don't touch him pay the extra money and go with a better firm”

Posted 1 year ago

“People who blame insurance company on motorbike, shame on you, you pay 200-300, maybe 400 a year should be happy, if you crash on bike they'll pay off 25 times more than the bike cost which is great, but die on motorbiie more chance than driving a car. I'll prefer drive all year motorbike and be full cover for a small fee, than pay 3k for a car and chance to die is minimum, cos you got a cage around you :) but for the car they charge you ridiculus price, just think about it!”

Posted 1 year ago

“It's easier to get hold of your Doctors nowadays than it is Bennetts, 2 days waiting for a call back ? After being a customer for years its Devitt or Carol Nash from now on”

Posted 1 year ago

“Terrible was left on hold for two hours to be told I’ve come through to the wrong department then put on hold again for two and a half hours when I eventually got to speak to someone I was told they wouldn’t insure my bike even though I’d been a customer the year before not made a claim and received a renewal quote brilliant”

Posted 1 year ago

“Call Center is a complete joke, how long do they expect you to hold on? Can’t renew my policy as they now have the wrong debit card number and emails going to the wrong address. Will be insuring somewhere else”

Posted 1 year ago

“Mickey Mouse wears a Bennetts watch! Lol. Tried for an hour to get through on the phone, eventually gave up as I had more important things to do. Tried again several hours later, got to speak to someone after an hour and nine minutes. Wanted to change the bike on my policy but by this point had lost the will to live so took out a new policy with one of the bigger companies. I will never use Bennetts again and would advise anyone to do the same.”

Posted 1 year ago

“BEWARE paid £159 for a year to keep my bike insured before I sold it. 6 weeks later sold bike and got £20 back. RIP off. Don't mind an admin. fee but this is daylight robbery. Won't be using them again nor will my motorcycle mates.”

Posted 1 year ago

“A £50 fee to cancel my policy today is excessive. This was on top of a £32 admin fee to change the registration number last year. These admin charges are far to heavy, Bennetts should hang their heads in shame, especially with the current financial situation that that many find themselves in. Yes, I know it's in the small print, blah, blah, blah! Shocking care of your customers, despicable.”

Posted 2 years ago

“Bad customer service, policy was increased, after letters saying my policy would be cancelled if I could not prove no claims from previous insurer, which I could not as they went bust and I had no correspondence!! Would never use Bennets again.”

Posted 2 years ago

“I allowed them to auto renew my policy.... £20 they charge for this! They also jacked up my premium by about 30%, even though I had an extra year's NCB. So even with the extra year's NCB my premium this year has gone up 47% Shocking! To cancel now is £50 on top of what I've already paid. Disgusting company with disgusting ethics.”

Posted 2 years ago

“Just charged me £50 to cancel my insurance with them. No refund on policy which has 7 months left! Essentially it is as expensive to not be insured with them as it is to be insured with them. Thieves!! It’s ok though. It was in my “Terms and Conditions.””

Posted 2 years ago

“Been insured with Bennett’s for both my bikes for a few years , so naturally went to straight to you to get insurance for my wife’s first motorcycle yesterday couldn’t get a quote because she’s part time and isn’t retired or disabled . What a joke operator most helpful said they’d ring back and haven’t no worries though gone elsewhere and I’ll probably do the same next year.”

Posted 2 years ago

“For empathy and a human response ask to speak to Surinder. Will return to Bennetts when back on my feet because to help pay her wages is a pleasure. When asked if I had any other questions I asked if there was anymore of her ie clones to send to some other companies no names mentioned Close Brothers! Every company should have a 1000 Surinder's in these difficult times. I also queried if she had angel wings sticking out her back because you just never know! God bless you Surinder! Simon”

Posted 2 years ago

“absolutely criminal, you can insure any plate regardless of if the Reg plate is even in existence. returned to them after using another company they used original plates of the bike from old account detail ( I know I should have noticed but you'd think they have some sort of data or link to DVLA to make sure the bike actually even exists. Don't be fooled by the big Brand name it seems that it is all a front. So in theory you could ensure any plate as they cant check and will not know if a real bike or not, you can then get plates made up and put on said bike so if pulled looks legal even if bike is cloned or stolen. Also they will ask you very personal questions about you income and monthly out goings they ask intrusive which is weird as they don't seem to care if the bike is real or not but want to know everything about your personal income which seems very weird and worrying for data protection.”

Posted 2 years ago

“Add a 208£ fee to a 170£ policy for mistake statement of bonus claim.”

Posted 2 years ago

“I recently renewed my motorbike insurance with Bennett's for another year and got a good, competitive fully inclusive quote. Firstly I dealt with Sara(h) who was lovely and got the price down from the renewal price. Very friendly and easy to talk to. I still wanted some time to shop around, and asked Sara(h) to call me back on the Friday, which she duly did. Unfortunately I was just putting the kids to bed so asked her to call back again the Monday, which unfortunately she didn't get chance to as they were busy. I then called back Friday and spoke with Surinder, who was equally as lovely, but had the added bonus of a super nice telephone voice which I did commend her on. We had a laugh about it, and she said it "made her evening". Sara(h) had left a comment on the quote apologizing for not returning the call acc to Surinder, which I thought was a nice touch. Both girls were very friendly and professional and are an asset to Bennetts! They made the process of parting with a lump of cash very easy to live with, so much so that I will probably want to do the same in a year's time! Thanks Bennett's! Apologies to Sara(h) that Surinder bagged the commission, I hope she shares it with you! 😃”

Posted 2 years ago

“Surinder has been first class helping me to find a great deal on one of my bikes.She is totally professional and polite and an excellent communicator.She explains herself very well and is a real asset to Bennetts.Thankyou.”

Posted 3 years ago

«
1
2
3
4
5
»

Bennetts is rated 4.4 based on 2,013 reviews