Bennetts Reviews

Name: Bennetts
Rating: 4.38

4.4 Rating 2,013 Reviews

84 %

of reviewers recommend Bennetts

Company Reviews

Questions

Metrics

4.4

Based on 2,013 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

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Bennetts 5 star review on 16th February 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality motorcycle policy.”

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Posted 5 years ago

“Good quality motorcycle policy.”

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Posted 5 years ago

“Only had cover for a short time due to selling my motorbike. Easy phone call, no quibble. Cost for cancellation and period on cover was very fair. £25 voucher and NCD proof sent too that I can use if I re-insure with them.”

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Posted 5 years ago

“Very straight forward to set up policy as a new customer Make sure you get proof of any no claims discount before hand”

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Posted 5 years ago

“Very easy and straightforward to deal with. Clear, thorough but easy to understand terms. Yet to claim (and hoping not too) but that is the true test!!”

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Posted 5 years ago

“As with all insurance it is frustrating when best deal is not the one you are offerred first. Original renewal was an increase of £100 over last year. After calling to discuss finally set up at slightly cheaper than last. Good deal in the end but an unecessary pfaff.”

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Posted 5 years ago

“ALWAYS THERE ALWAYS GOOD !”

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Posted 5 years ago

“Have come back to you after the RAC beat your last quote. This time you have beaten their's.These days,it's all about saving money! The package offered included helmet and leathers,so there was no contest. Thank you.”

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Posted 5 years ago

“After receiving my renewal quote I contacted Bennets as I considered the the quote to be a little higher than I expected, however my discussion with a very helpful administrator solved the problem and found me a better deal .”

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Posted 5 years ago

“Cannot think,what to write about...Im not a big fan of Insurance companys....I have 6 bikes...and love to be able to ride them all,a bit... So bloody complicated to insure...2 of the vintage bikes,i wo'nt do more than 300 miles each...SO just insured 1. BORING....”

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Posted 5 years ago

“Like many other insurers bennets have gone down the road of exorbitant charges to make policy changes. In my case it was a change of postcode and house number. End of!! 2 minutes I was on the phone. £32 Later the postcode was changed. Premium remained the same so cost was for the 2 minute computer time. I make that about £960 revenue an hour. Outrageous treatment of loyal customers . Never will I use again and will spread the message widely. The guy on the phone was ok tho.”

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Posted 5 years ago

“Very easy to obtain a quote from the first class website. The cost of my multibike policy (BMW R1200GS and BMW RNine) was unbeatable. If it is first class service and an excellent price, Bennett’s is hard to beat.”

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Posted 5 years ago

“Annoying letters and threats to extract further monies from payment card account Their letter dated 6 days before postal receipt; how can that be unless they leave on desk for several days prior to posting? Contact number did not permit/enable options when selected.”

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Posted 5 years ago

“Good Cover at a Good Price”

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Posted 5 years ago

“I posted the review below and Bennetts have asked for my policy number - have no idea how to reply to the question so posting a new review in order to do this - apologies if not correct and please remove my first review if possible. Policy number is ZN98610C. I paid for motorbike insurance and then had to provide proof of no claims (which I sent twice but was rejected once because it wasn't on headed note paper and the second rejection which included the first page as requested by customer service which was from my previous company but was rejected as it didn't have an expiry date - really confusing as the document clearly stated the start date of the new policy which would be the expiry of the last one), The last lady I spoke to on customer service line clearly did not want to take my call and assist me - I had to force her to take my policy number so she could look into my exact policy and problem and then when I asked to speak to a manager she changed slightly and did offer to call my previous insurer (Carole Nash) but couldn't as there were 20 people waiting on the line - now clearly I am not wanted as a customer but the other 20 were!! I probably shouldn't have called on a Friday afternoon when the CS reps want to go home or have just come back from lunch and want a relaxed afternoon!. So the policy was cancelled (charged £30 for the privilege but worth it because I can't imagine the CS experience if I needed to make a claim or needed advice). On a positive note my previous insurer were and are brilliant and the level of service is outstanding - cannot believe the difference.”

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Posted 5 years ago

“Best insurance cover by far, and for a very reasonable price. Have used Bennett's now for 3yrs and will continue to do so. Great customer service, and easy to use. Highly recommend.”

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Posted 5 years ago

“shocking service , renewed policy and they set up DD from my old dead account now the one we have been using for the past year , send a rude letter saying its my fault and will charge £50 to cancel as not been paid .... tried many times to call be wait time always over an hour!! sorry I have a life if there too tight to hire more people to man phones as must have a lot of issues if phones always busy .... profit before people come to mind ..... use a smaller company with good customer service”

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Posted 5 years ago

“Good price great help and no messing”

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Posted 5 years ago

“VEry good price and the cover is brilliant. I would recommend”

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Posted 5 years ago

“User friendly application Comprehensive insurance at a very competitive price”

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Posted 5 years ago

Bennetts is rated 4.4 based on 2,013 reviews