Bennetts Reviews

Name: Bennetts
Rating: 4.38

4.4 Rating 2,013 Reviews

84 %

of reviewers recommend Bennetts

Company Reviews

Questions

Metrics

4.4

Based on 2,013 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

Write Your review

Tell us how Bennetts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bennetts 5 star review on 16th February 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phoned to add a new bike (1st March Reg') so I could have a multi bike policy. Spoke to Rudy who was great and sorted me out! So I'm looking forward to riding this summer!!”

Helpful Report

Posted 5 years ago

Thank you for the review and your kind words on Rudy. We will make sure the feedback is passed on to him.

Posted 5 years ago

“Great insurance company and great price”

Helpful Report

Posted 5 years ago

Hi Barker thanks for the review. Don't forget you can register for exclusive offers as a Bennetts customer https://www.bennetts.co.uk/customer/rewards Cheers, Bennetts

Posted 5 years ago

“Absolutlel discusting your auto renew system trying to charge me when I call to cancel on Monday when policy ran out on Saturday”

Helpful Report

Posted 5 years ago

Hi Scott, We do post the renewal quote 21 days prior to renewal. If you have sold the bike or insured elsewhere please provide proof of this and the charge will be reviewed. Thanks, Bennetts

Posted 5 years ago

“After a bit of online site comparison work Bennetts seemed to meet all my needs. Reasonably new to online only purchase of this type i.e. insurance but everything went well, purchase, documents etc. so all good so far.”

Helpful Report

Posted 5 years ago

Hi Anderson, thanks for the review. Don't forget you can register for exclusive offers as a Bennetts customer www.bennetts.co.uk/customer/rewards Cheers, Bennetts

Posted 5 years ago

“My problem is with Bennett's auto-renewal policy. I see no benefit to the customer at all; it is clearly only in the company's interest. It is insidious.”

Helpful Report

Posted 5 years ago

“I got the same coverage as last year for £100 less and that included commuting which my previous insurers wanted an extra £400 for. Very happy with Bennetts.”

Helpful Report

Posted 5 years ago

“Back to Bennetts due to a good quote. Really easy checked the details then took the deal . Really good rep helped.”

Helpful Report

Posted 5 years ago

“good insurer if they can come in with a price close to this year for next year will stay with them,”

Helpful Report

Posted 5 years ago

“Website was easy to to navigate and the premium was very competitive. i actually got more for my money than with my current insurer C Nash. They are however just like every insurer in that some of the options checked make a difference to the premium for no apparent reason. E:G i changed my mileage from 5000 per annum to 4999 and the premium went up!! All in all though so far so good. Its my first policy with them and we will see”

Helpful Report

Posted 5 years ago

“All ways Helpful Very easy to deal with”

Helpful Report

Posted 5 years ago

“I initially insured with Bennetts last year because my existing broker couldn't provide a multi-bike policy any longer. At that time the Bennetts experience was considerably better than the other 'known suspects' in motorcycle insurance. Sadly my renewal experience has been atrocious. My (mailed) renewal quote had risen from £270 to £430, I have had no claims or changes in the year. I phoned and was told the quote was wrong and that the true figure was £470. There was no explanation or apology. I asked if I could be mailed an accurate renewal quote and was told that the Bennetts' system couldn't do this. I was however (repeatedly) asked if I wanted to be removed from automatic renewal due to happen within a week. After whinging on Twitter I was called by a more helpful person who eventually offered preferable quotes by splitting my insurance back into two policies. I phoned later to accept the first of these, my BMW, strangely the quote had reduced during the day by £60. I had been offered three quotes, the more expensive one covered panniers and non-garaged risk compared with a cheaper quote that offered no cover at all when at home or to the panniers; I took the more expensive quote and paid the initial payment by card. The following day Bennetts contacted to tell me that their system had thrown out all of my details and that I would have to re-enter into the renewal process. I was repeatedly steered towards the quote that I had rejected but eventually I was covered. I was told that I would have to wait for my card-deposit to be refunded by cheque because the Bennetts system couldn't refund back to the card. Because Bennetts are unable to take a deposit on the same card twice in a day I should have called back to insure by second (OTR) bike, I haven't as yet, life is short. I don't like speaking negatively however my email box is full of Bennetts' request for feedback. Throughout this process I have spoken with individuals who ranged from rude and surly to utterly professional and helpful. However I have been left with little faith in either the Bennetts system or the underlying insurance underwriting business. It is worth mentioning that prior to this my partner has had a similar experience with other motorcycle insurance specialists. I received my initial deposit refund yesterday around three weeks after I made the payment, I will have to go into my bank to pay this cheque in next week.”

Helpful Report

Posted 5 years ago

“Bennett dealt with my bike insurance in a timely and efficient manner.”

Helpful Report

Posted 5 years ago

“I have insured my bike through Bennetts for the last 2 years, the comprehensive cover at a reasonable price quickly and efficiently arranged over the phone. The renewal quote was a little more than I had anticipated but talking with Bennetts staff allowed negotiation to agree on a mutually acceptable premium.”

Helpful Report

Posted 5 years ago

“Difficult to provide what they call acceptable proof of no claims discount but eventually successful, unnerving to say the least”

Helpful Report

Posted 5 years ago

“It was easy to get a quote & being very competitive I took out a policy. Price was a factor and Bennetts were my choice”

Helpful Report

Posted 5 years ago

“I found dealing with Bennetts very straight forward and with very little fuss I was happy with the service which has been provided to me. A well mannered gent Tom Villiers that I spoke to on one small matter after receiving a letter one week down the line dealt with the issue like a true professional and is a credit to your company.”

Helpful Report

Posted 5 years ago

“Well coming back to Bennett's after having a year with a different insurer. And have to say it was seemless very easy to sort out and great customer service. Good price, though could be better ;)”

Helpful Report

Posted 5 years ago

“They screwed up and left me riding an uninsured bike, which I though was insured. Then to add insult to injury I had to pay £80 to correct their mistake. They would not let me talk to a supervisor or manager. Next year all 3 of my bikes will be insured with someone else.”

Helpful Report

Posted 5 years ago

“A very good, professional bike insurance company..”

Helpful Report

Posted 5 years ago

“Always seem to get a good deal from Bennett’s”

Helpful Report

Posted 5 years ago

Bennetts is rated 4.4 based on 2,013 reviews