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Bell Reviews

3.3 Rating 188 Reviews

58 %

of reviewers recommend Bell

Company Reviews

3.3

Based on 188 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Bell 1 star review on 26th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used the black box for 3 months but decided to cancel the policy as the ratings given by Bell were far lower than they should have been. Penalized for doing short trips. Penalized for going on a motorway. Penalized for picking up my son at 11pm. I have NEVER had a claim in 40 years of driving but Bell threatened to cancel the policy based on its rating for speed, smoothness, night driving. This would affect any future insurance be it car, house, anything. Having the black box was a truly awful experience. Keep getting “Your Policy is at risk of being cancelled as outlined in the 'Poor score' section in the terms and conditions.” It did not matter where or how I drove. DO NOT USE BELL INSURANCE.”

Posted 2 months ago

“Every week I tried improving my score after receiving feedback and I hardly drive but my score feedback didn't improve. Even gives feedback score for driving at night which I hardly ever do. BEWARE”

Posted 4 months ago

“I spoke with Danny today about a car insurance quote. Danny was Great. He was articulate, very clear, informative, just a nice chap. Danny took the time to look at all the options for my circumstances. I Came off the phone very satisfied.”

Posted 4 months ago

“This is how bell those the installation That was not a professional job .the told me the tenant told them to put it like . I don't know what kind of technician bell have but this is soooo unprofessional. Bad service only care about money What about security does not matter”

Bell 1 star review on 26th October 2022

Posted 1 year ago

“discrimination unclear requirements breach of contract”

Posted 1 year ago

“"The insurance I got was ok for what I needed it to do. The only thing I didn't realise when I signed up for it was that I was agreeing to drive around with a device that monitored my driving for six months. Each week I got report but for some reason if I made the corrections they ask me to make to get a better score on my driving my score didn't change which was annoying. Also I found it quite annoying that it would tell me about where I was driving. I think it's cheeky because that is the point of having a car to drive it where you need to go. I am not sure if I would go with Bell again but let's see what happens at renewal."”

(Car Insurance) - Posted 2 years ago

“"They did not say `i had to have the plug in to get policy. Then insisted on it. The readings for the -lug in were all wrong. Percentage ect. It kept on saying I was driving to much when I do not drive very much at all. Also the time `i drive which is not rush hour or busy times. When `i phoned to try and sort it out I could not get through or any information. I must have called about 10 times and still never got to speak to anyone. I will not renew with this company. "”

(Car Insurance) - Posted 2 years ago

“"I have good experience with Bell. They are help ful because I request them to check how can I include another driver in my insurrance. Thanks to them they try to help me."”

(Car Insurance) - Posted 2 years ago

“Plug in device - good idea but then because of constant monitoring I've had it for like 8 months for no reason as every month I've received ratings of my driving telling me not to drive as much to minimize chances of accidents, well how am I supposed to drive less if I specified that I'm using my car mainly to get to work! Then, I've told them about me getting points for speeding and they tried to charge me extra £700 for it! No communication what so ever regarding my policy renewal, they just assumed that I wish to renew. I've reported that my car got damaged when parked outside of my flat, they literally done nothing regarding my claim and all they said was if I go further my excess can increase and I would have to cover the repairs anyway! No support at all! Supposed to be the cheapest and it was at first but then they trying to get money off customers in every way possible!”

Posted 2 years ago

“Neutral”

(Car Insurance) - Posted 2 years ago

“The company provided me with a black box for monitoring my driving standards which I think is a good idea. The communication and updates were very good This encouraged me to drive to a better standard. All in all they seem to be a good company to deal with. As things stand I would recommend them.”

(Car Insurance) - Posted 2 years ago

“very good company i,ll recormend it to any one”

(Car Insurance) - Posted 2 years ago

“I am 9 months into my insurance with Bell and I have had no issues so far. It is easy to review my policy and make any changes like my address or adding a driver.”

(Car Insurance) - Posted 2 years ago

“Been easy getting quote and insurance, but one time I had to ring I couldn’t get through which wasn’t idea when I thought I had break down cover. Be interesting to see if it’s true that if I stay with bell that my insurance will be lower as I was told.”

(Car Insurance) - Posted 2 years ago

“They’re pretty clear about everything. I had no problem whatsoever. The cheapest I found.”

(Car Insurance) - Posted 2 years ago

“Did not have any problems with Bell”

(Car Insurance) - Posted 2 years ago

“Very poor service I ended up leaving them after a few months”

(Car Insurance) - Posted 2 years ago

“Having to have spy in the cab a bit offputting”

(Car Insurance) - Posted 2 years ago

“Very good”

(Car Insurance) - Posted 2 years ago

“Outstanding customer service!”

(Car Insurance) - Posted 2 years ago

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Bell is rated 3.3 based on 188 reviews