Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.91

4.9 Rating 340 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 340 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick friendly service with reasonable prices. Guys are very helpful.”

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Posted 4 months ago

“I rented a van from this company. The service and cost of rental was excellent - the van was delivered to my hotel at Heathrow and I was able to return the van at Heathrow too. They were easy to contact via email, WhatsApp or phone. I would not hesitate to recommend this company and will definitely use them again in the future.”

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Posted 5 months ago

“Although Gatwick Car Rental did not appear to have a site at Birmingham airport our contact, Adnan was extremely helpful and pleasant. He assured us that they would have a car waiting for us at the airport on arrival and that we would be met by his colleague Kelvin. Kelvin was there on time and also very pleasant and explained the car's features. Had no issues during our stay and drop off at airport at 6am was simple and trouble free.. Also our deposit for the deductible was returned in a timely manner. Thank you Adnan and Kelvin.”

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Posted 5 months ago

“It was a real pleasure to do business with this company. They were helpful and courteous, made sure we had a good experience with the rental, the complete personal approach. I would unhesitatingly recommend them.”

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Posted 5 months ago

Thank you so much for the 5 star rating of Gatwick Car & Van Rental! We are glad that you had a good experience with the rental. We strive to provide friendly and helpful service to our customers and we are glad that we were able to provide you with this. We value your recommendation and are grateful for your feedback.

Posted 5 months ago

“Great price, managed to sort us a van in short notice. No problems”

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Posted 5 months ago

Thank you so much for your wonderful 5 star rating! We are delighted to hear that our great prices and short notice van rental were able to help you out. Thank you for your kind words!

Posted 5 months ago

“Great team in the office. Managed to hire me a van at short notice After carefully moving things around.”

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Posted 5 months ago

Thank you for your 5-star rating of Gatwick Car & Van Rental! We are glad to hear that you had a great experience with our team in the office, as they managed to get you a van at short notice after you had to carefully move things around. We really appreciate your feedback!

Posted 5 months ago

“Deal with these guys a lot and always helpful, friendly as well as great prices, flexible and fare.”

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Posted 5 months ago

Thank you so much for your five star rating of Gatwick Car & Van Rental. We are glad to hear that you deal with us a lot and that we are helpful, friendly, offer great prices, flexibility, and fair pricing!

Posted 5 months ago

“Used them for van hire for 4 months last year. Hired a van from then when in the UK this year for 6 months. Can not fault the service they provide . Met at Heathrow on arrival with no problem even though I arrived a couple of hours early. Dropped the van off at arrivals. Met on time, easy handover. Will definitely be using them again next year. 👍”

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Posted 6 months ago

Thank you for the amazing 5 star rating, Paul! We really appreciate your support. We're delighted that you had a great experience with us when you used us for van hire for 4 months last year, and 6 months this year. We're glad that our service exceeded your expectations and that you were met on time with no problem when you arrived at Heathrow. We look forward to seeing you again next year!

Posted 5 months ago

“Fair price, great service, and a van that was nicer to drive than my car. I'd definitely recommend.”

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Posted 6 months ago

Thank you so much for your 5-star rating of Gatwick Car & Van Rental! It's great to hear that we provided you with fair price, great service, and a van that was nicer to drive than your car. We're delighted to have earned your recommendation. Thank you again!

Posted 5 months ago

“We had a last minute disaster with another rental company, and Gatwick Car & Van rental picked up the pieces. A real positive experience start to finish, I will use them again, and highly recommend them to others.”

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Posted 6 months ago

Thank you for your 5-star rating of Gatwick Car & Van Rental! We are glad to hear you had a positive experience with us during your last-minute disaster. We are delighted that you will be using us again and recommending us to others. We really appreciate your kind words!

Posted 5 months ago

“Great Service, Warm staff, flexible and exact delivery and returns, nothing to complaints , 5 stars !”

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Posted 6 months ago

Thank you so much for your kind words and your 5 star rating of Gatwick Car & Van Rental! We are thrilled that you enjoyed our great service, warm staff, flexible and exact delivery and returns. We really appreciate your feedback and are delighted that you had nothing to complain about!

Posted 6 months ago

“very good service, friendly stuff and a great car.”

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Posted 7 months ago

Thank you, Silke, for your 5 star rating of Gatwick Car & Van Rental! We are delighted that you had a positive experience with us which included 'very good service, friendly staff and a great car'. Your satisfaction is our priority and we look forward to providing you with an even better experience the next time you come to us!

Posted 7 months ago

“Brilliant rental company I have used them for many years for business and domestic vans and cars . Nothing is ever a problem and there is also a good selection of new vehicles and competitively priced.”

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Posted 7 months ago

Thank you so much for your positive 5 star review, Derek! We are delighted to hear you have been using Gatwick Car & Van Rental for many years and that you are happy with the selection of new vehicles and competitive pricing. We are committed to providing an excellent service so it is great to hear it has been working out well for you. Thank you for your feedback!

Posted 7 months ago

“It’s good and affordable”

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Posted 7 months ago

Thank you Abhishek for your 5 star rating of Gatwick Car & Van Rental! We're so glad you found our services both good and affordable. We appreciate you taking the time to leave a review.

Posted 7 months ago

“Great service, even to the point of running our driver up to the main dealer to collect our van from repair.”

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Posted 7 months ago

Thanks for the 5-star rating of Gatwick Car & Van Rental! We are delighted to hear that you received great service, even to the point of our driver taking you to the main dealer to collect your van from repair. We really appreciate your kind words and take all customer feedback as a way to improve our services. Thank you for choosing us!

Posted 7 months ago

“Excellent service as always from Adnan and the team. Very quick, friendly and efficient service and thoroughly recommend!!”

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Posted 8 months ago

Thank you, BM, for your positive and generous 5-star rating of Gatwick Car & Van Rental! We are thrilled to read of your positive experience with Adnan and the team, and that you were impressed with the quick, friendly and efficient service. We are highly grateful to have you as a customer!

Posted 7 months ago

“Awesome, awesome, awesome customer service sets Gatwick Car and Van apart from the rest (Of course the van was excellent and a lot cheaper than the big rental companies). What we really liked was fast responses to email queries, and always talking to a real person who was helpful and knowledgeable. Very flexible about airport shuttle pickups and dropoffs. Super fast process to collect the van and sign the forms online, plus they’d already taken photos of the vehicle condition to save time. Amazingly good to us when our van was damaged, nothing is a problem, they are extremely honest and trustworthy. I would honestly give them 6 stars if I could!!”

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Posted 8 months ago

“Great check in / out the staff are friendly I would recommend!”

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Posted 8 months ago

“The guys where amazing. On such short notice there where able to sort me out with not just one but 2 van. On the same day while also swapping half way through the day. They where amazing from start to finish. Would use again in a heart beat. Thanks again”

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Posted 8 months ago

“What a find these guys were... Way better than the big name brands. Great service, no queues, everyone really friendly and helpful. Made life so much easier after a long haul flight with kids. Will definitely be back. Thanks, Team!”

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Posted 8 months ago

Gatwick Car & Van Rental is rated 4.9 based on 340 reviews