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GardenSite Reviews

3.9 Rating 154 Reviews

71 %

of reviewers recommend GardenSite

Company Reviews

3.9

Based on 154 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone

About GardenSite:

Established in 1999, GardenSite has been selling thousands of gardening products online for over 18 years, and the family-owned business has been within the garden industry since 1952 - Assuring you that their expert advice, customer service and product knowledge is trustworthy and valuable. That's why so many customers choose to buy from GardenSite each and every day and why you'll find real and honest reviews right here on their Reviews.co.uk profile page.

The online garden centre boasts thousands of home and garden products ranging from garden sheds, greenhouses, pond pumps and supplies, fish and aquariums, garden furniture and structures, barbecues, outdoor lighting and much more. So whatever you need for your garden, GardenSite will most certainly stock it!

Visit Website

Phone:

0121 355 7701

Email:

customercare@gardensite.co.uk

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GardenSite 5 star review on 29th July 2021

GardenSite 5 star review on 4th July 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products I ordered arrived arrived on time and they worked.”

Posted 6 years ago

“I ordered a Palram polycarbonate shed (6' x 4') and it arrived within 24 hours! It was the best price I could find and although the contents looked a bit flimsy, it is beautifully engineered (with good quality screws and fixings, even some spares). Garden Site made the process so easy on their website I was sure I must have forgotten some detail. The shed looks a treat and earning its keep already!”

Posted 6 years ago

“Pre-ordered garlands at start of year and had amazing communication keeping me up to date with order. Best service I have had of any business.”

Posted 6 years ago

“Delivered very came when asked product looks good and easy to install but instruction could be clearer with more written features”

Posted 6 years ago

“Products are really good and the service excellent.”

Posted 6 years ago

“The tree was not as expected it looked like a cheap one from a small cheap store and have seen better ones cheaper in the supermarket Susan Burley”

Posted 6 years ago

“The order came on time and was erected when we were told it would be . All questions were answered professionally and product is of a very good quality”

Posted 6 years ago

“We were given good advice and all our questions were answered . The order went through smoothly . It was delivered when you said it would be and it was erected when we were told it would be . We were very impressed by your service .”

Posted 6 years ago

“Ordered a green house nearly three weeks ago told it would come in three weeks not heard when it will be delivered yet so cannot coment on the product no very happy”

Posted 6 years ago

“all ok, from order to receipt goods. Thanks”

Posted 6 years ago

“The items ordered were delivered in three day as promised. Not bad these days.”

Posted 6 years ago

“Order was taken and delivered with a minimum of fuss”

Posted 6 years ago

“It was a telephone order very helpful guy rang back as promised with information I needed”

Posted 6 years ago

“Item is strong and looks good. Also good price, quick and efficient delivery. I gave 4 stars, not 5 because of one negative. The item I bought was a log store. The pallet it came on was made of treated wood, which Garden Site told me is no use for burning in a stove. I have no use for this and will have to take it to the tip. I would have thought it logical, when selling a wood store to supply it on a pallet which can be burnt. This is what my log supplier did. Why can't Garden Site?”

Posted 6 years ago

“Detailed information made choosing the right product easy. Great offers and service was the icing on the cake.”

Posted 6 years ago

“Great service,on time delivery.Very happy.”

Posted 6 years ago

“Well stocked with helpful staff”

Posted 6 years ago

“Halls 4 x 2 lean to greenhouse. I was very pleased with this buy at £170 including the base and delivery. I was able to put it together relatively easily on my own. I was very impressed with the packaging. On the whole the assembly instructions were good but needed careful following, and allow plenty of time. Plenty of spare fixings. Very pleased I bought this, delivery was on time and quicker than expected!”

Posted 6 years ago

“""I buy one item from your website and still waiting delivery regardless of your delivery note within 5 working days!!!!!! Yesterday I make a phone call to ask for details and I received assurance that the delivery company will call me. I still waiting this call......... Very poor delivery...... I'm strongly disappointed and definitely I will put my bad feedback for your customer service and delivery options! I will strongly not recommend your company Without regards”

Posted 6 years ago

Good Day Rafed, Thank you for your review. We apologies for your disappointment, however do feel this is rather unfair that you are reviewing us in this manner as we state that delivery is "FREE Delivery normally within 5 working days" for the water feature you ordered. It was exactly 5 working days on the day of your review and it is correct that a call is made from the delivery partner due to the size of the item ordered, this is done directly with your local delivery depo. Kind Regards David Coton / Partner

Posted 6 years ago

“"Stocked the item I wanted with a prompt delivery date. Sorted out a missing bit quickly, helpfully and without fuss.”

Posted 6 years ago

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GardenSite is rated 3.9 based on 154 reviews