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GardenFurnitureCovers.com Reviews

4.6 Rating 6,744 Reviews

92 %

of reviewers recommend GardenFurnitureCovers.com

Company Reviews

Product Reviews

4.6

Based on 6,744 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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GardenFurnitureCovers.com 5 star review on 15th December 2023

GardenFurnitureCovers.com 5 star review on 15th December 2023

GardenFurnitureCovers.com 5 star review on 15th December 2023

GardenFurnitureCovers.com 5 star review on 6th December 2023

GardenFurnitureCovers.com 5 star review on 11th October 2023

GardenFurnitureCovers.com 5 star review on 25th August 2023

GardenFurnitureCovers.com 5 star review on 12th August 2023

82

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Noy good company for communication with customer on delivery no one let me no my item had been dispatched so I could track it. Now got to wait another week to be delivered”

Posted 1 year ago

“I have paid for this order but have had no indication if it is on its way or when it will be delivered”

Posted 2 years ago

“Disappointed received wrong item.so having to wait until next week .”

Posted 2 years ago

“The drawstring for the cover is caught in the hem stitching and cannot be pulled therefore the cover is not fit for purpose. Delivery however was very prompt.”

Posted 2 years ago

“The covers are fine, but your choice of the delivery firm is atrocious.”

Posted 2 years ago

“Please note we are NOT reviewing the cover as we have not received it yet - APC have told us twice that the order is to be delivered on a set day and time but to date it has not arrived. We will be pleased to review the cover when it is received.”

Posted 2 years ago

“I bought a ratted armchair cover from this company in January 2020. A year on the cover has turned from black to grey and the material has deteriorated so much there is now a hole in it.”

Posted 2 years ago

“Informed of attempt to deliver. Rang and told closed for a week. No collection possible. It would have helped if there was sn option ti leave or they had rung me ad I was only out for a short time. I am in a safe residential area and would accept the delivery risk. Fortunately it is not urgent. Happy Nw Year to all.Alex”

Posted 2 years ago

“Not happy with your customer service department we ordered a 225 cm cover and received a188cm cover and now we have to wait until Thursday the 9th till we get the right cover”

Posted 2 years ago

“Cover receive quickly and as per order, however, elasticated fixing is not sufficient to secure cover down for windy days. Disappointing”

Posted 2 years ago

“I bought the first cover as a tester which worked well. So I tried to buy two more on line. Fault in the payment system so I tried calling. Took time and several attempts to get through. Get cut off after holding on waiting. The lady I eventually spoke to said they don't do telephone orders and promptly hung up on me. Poor customer service skills. Product good, service a shocker.”

Posted 2 years ago

“Bought an 8 seater rectangular cover, which it claimed is waterproof, unfortunately, it is not waterproof at all and the table underneith it gets damp after a short amount of rain.”

Posted 2 years ago

“I ordered my garden furniture covers on 26th October, thinking it was next day delivery - I still haven’t received them!”

Posted 2 years ago

“We bought 2 large covers for our garden furniture, a small square casual dining cover and a 10 seater rectangular patio set cover. The material looks sturdy which is good. The drawstring and spring clip that holds the drawstring tight are next to useless. The covers will blow away in the slightest wind. The cord is very thin and difficult to pull on. The cord is obviously fed through several metres of material and there is no way of pulling the cord tight to pull the cover in at the bottom to secure it. The spring clip supplied to hold the pulled cord is not strong enough to grip the thin pullcord. So in summary the cover material is good but no thought has been put into how it is secured. I can only assume that whoever designed it never tried to fit it to furniture. As the cover material is good I'm going to purchase strong spring clips to secure it to the furniture.”

Posted 2 years ago

“Next day delivery was 3 days late, after waiting in all day. The pole and legs are not worth the money, I should think it’s worth £5 at the most.”

Posted 2 years ago

“Delivery not what I expected. After 5 days still don’t know if my order has been despatched.”

Posted 2 years ago

“I didn’t receive the item I ordered.I received something completely different and I have been informed that you will send me the correct item once you receive the returned item. I am just hoping I don’t have to wait a long time to receive the correct item as it is needed sooner rather than later”

Posted 2 years ago

“My old covers had four ties to be attached to the legs of the bench. This did cause some problems as when the winds were exceptionally high and the bench was lifted and flung onto the garden 10 feet away. I solved this by weighting the bench down. The new covers have one draw string which means that any strong wing will lift the cover off. I have had to purchase a suitable length rope to tie the covers down and provide weighting for the bench. The draw string was not a positive addition.”

Posted 2 years ago

“Ordered a pop up pole to keep the rain off from puddling on the covers of my rattan furniture. So simple looks easy to do but what a price compared to the full retail price of the covers this is the dearest most expensive thing I have ever bought. Great idea but shame on you. What a profit margin”

Posted 2 years ago

“Hi just unpacked the item to put over the furniture and when I looked for and found the cord and button clip I noted the metal eye brass eyelet was detached from the hole and was torn and out of its position. Ie damaged please advise on my action next.”

Posted 2 years ago

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GardenFurnitureCovers.com is rated 4.6 based on 6,744 reviews