Gardeners Dream Reviews

3.1 Rating 170 Reviews
51 %
of reviewers recommend Gardeners Dream
3.1
Based on 170 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email
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Phone:

1236 822 000

Email:

sales@gardenersdream.co.uk

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Anonymous
Anonymous  // 01/01/2019
Thought I was buying a partially round formed minature of a Magnolia Stellata instead I got two spindly twigs ,totally misleading advert!!! Plus it won't let you upload pics of purchases???
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Posted 1 year ago
The plants that I ordered were delivered as roots, screwed up and stuffed into an envelope without any information whatsoever. Have tried four times to contact them by email but keep getting invalid address despite sending to the one on their website. Customer service is appalling. I will avoid this company like the plague.
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Posted 1 year ago
Very disappointed we placed a order Sunday 28th June and dispatched Monday 29th June. We paid extra for delivery so we would have our delivery quicker. We was not given any tracking information but on website it says the courier was DPD, I emailed them asking for a tracking number and I was told it was DX Express not Dpd as website says seems a bit funny, and our tracking number would be emailed later Monday, but nothing it's now Friday 3rd July and still nothing. We have contacted both couriers and both said the same thing we don't have any thing for your address also the company would of received a tracking number. We have called them but just get a recored message asking us to email them but when you do you get no reply. I have asked them to call me urgently but nothing. My advice is don't use this company.
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Posted 1 year ago
Delivered on time . No planting or cultivation advice included. 3 of 5 bulbs purchased were ok. 1 had its growing point snapped off. One was a weak specimen. Won’t use again.
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Posted 2 years ago
AVOID They lie. Orders never arrive. Carrier they use also lie. Claimed order was delivered 3 times. When in fact order was never processed. But took countless emails to assertain that info after being called a liar Twice. Seems they have form for this kind of behaviour. Had to get PayPal involved to refund. Why. In this age of online reviews would you behave in such an appalling way. Only wish there was a zero star option. Order from here at your peril!!!!!
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Posted 3 years ago
Gardeners Dream is rated 3.12 based on 170 reviews