Gap 360 Reviews

Name: Gap 360
Rating: 4.73

4.7 Rating 1,619 Reviews

91 %

of reviewers recommend Gap 360

Company Reviews

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4.7

Based on 1,619 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Gap 360:

With 200+ trips in 50+ countries there is something for everyone!

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"Travelling with gap360 has honestly changed my life. \r\n\r\nI started my venture through solo travel using gap360 last July and I\u2019m still using them now and it was the best decision I\u2019ve ever made. \r\n\r\nThey eased me into my now FAVOURITE CHAPTER of life, planning the most perfect trips for me which gave me the confidence to go fully solo. The girls in the office Becca and Aimee are the best and working with them has been a dream. \r\n\r\nAimee is super organised and efficient. She made sure I felt well prepared and when I was new to solo travel, guided me through everything to make it as comfortable of a process for me. \r\n\r\n Becca, is literally one of my favourite people to work with ever. She was the chat advisor I was initially paired with and helped me design my gap year from scratch with the most helpful and exciting suggestions while also keeping costs within my budget. She\u2019s been just as happy and as excited for me throughout, like a friend. She has the best advice and really did coordinate me doing the most unforgettable trips of a lifetime. So grateful. \r\n\r\nHonestly, a massive thanks to the gap360 team because you guys honestly have changed my whole life. So much love \ud83e\udde1"

Gap 360 5 star review on 19th April 2024

Liv S

"I did the thailand trip and it was amazing! I had such a great tour guide called Kung who was so much fun and always available to help!"

Gap 360 5 star review on 14th April 2024

Freya

"I had the best time ever on the South Africa trip. The locations we visited were beautiful and something I would not have been able to do myself. Our guide, Morgan Nott, was exceptional, providing us with insider knowledge and knew all the best food spots. The highlight of my trip was the sunset safari, it was incredible. I would recommend this once in a lifetime trip to anyone!"

Gap 360 5 star review on 10th April 2024

Anonymous

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Anonymous

Anonymous // 01/01/2019

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Liv S

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“Travelling with gap360 has honestly changed my life. I started my venture through solo travel using gap360 last July and I’m still using them now and it was the best decision I’ve ever made. They eased me into my now FAVOURITE CHAPTER of life, planning the most perfect trips for me which gave me the confidence to go fully solo. The girls in the office Becca and Aimee are the best and working with them has been a dream. Aimee is super organised and efficient. She made sure I felt well prepared and when I was new to solo travel, guided me through everything to make it as comfortable of a process for me. Becca, is literally one of my favourite people to work with ever. She was the chat advisor I was initially paired with and helped me design my gap year from scratch with the most helpful and exciting suggestions while also keeping costs within my budget. She’s been just as happy and as excited for me throughout, like a friend. She has the best advice and really did coordinate me doing the most unforgettable trips of a lifetime. So grateful. Honestly, a massive thanks to the gap360 team because you guys honestly have changed my whole life. So much love 🧡”

Helpful Report

Posted 5 days ago

Hey Liv, Thank you ever so much for sharing your incredible journey with Gap 360! 🌟 We're absolutely delighted to hear that our adventures have been life-changing. 🌍✈️ It's truly heartwarming to know that from the moment you embarked on your solo travel experience with us last July, to your ongoing adventures today, we've been able to accompany you every step of the way. 🛤️ Your words about Becca and Aimee truly warm our hearts! 💖 We're incredibly lucky to have such dedicated and talented team members who go above and beyond to ensure our travellers feel supported and empowered throughout their journeys. It's clear that they've made a lasting impression on your Gap 360 experience and we will be sure to let them both know 😊. From all of us here at Gap 360, we want to express our deepest gratitude for allowing us to be a part of your journey and for sharing your feedback in such a lovely review. 🌟 We're here to continue supporting you in every adventure that lies ahead, and we can't wait to see where your travels take you next! ✈️🌏 Hope to see you again soon.😊 Best wishes, The Gap 360 Team

Posted 5 days ago

Freya

Verified Buyer

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“I did the thailand trip and it was amazing! I had such a great tour guide called Kung who was so much fun and always available to help!”

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Posted 1 week ago

Hey Freya, Thank you for taking the time to write such a lovely review of your trip! We will be sure to pass your lovely comments on to Kung your tour guide. 🤩 Best wishes, The Gap 360 Team

Posted 1 week ago

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Anonymous

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“I had the best time ever on the South Africa trip. The locations we visited were beautiful and something I would not have been able to do myself. Our guide, Morgan Nott, was exceptional, providing us with insider knowledge and knew all the best food spots. The highlight of my trip was the sunset safari, it was incredible. I would recommend this once in a lifetime trip to anyone!”

Helpful Report

Posted 2 weeks ago

Hey, Thank you so much for sharing your incredible experience with us! 😍 We're absolutely thrilled to hear that your South Africa trip exceeded your expectations! Thank you for highlighting the exceptional service provided by your guide. We'll make sure to pass on your kind words to them. We're honored to have been a part of your once-in-a-lifetime adventure. Should you ever wish to explore more breathtaking destinations, we'd be delighted to welcome you back for another unforgettable journey! Safe travels and many more extraordinary experiences ahead! Best wishes, The Gap 360 Team

Posted 2 weeks ago

Ewan

Verified Buyer

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“The best trip ever, will never forget the memories and experiences I’ve had, thanks to kung for being such an amazing tour guide, making the trip so much better than it already was 🤩”

Gap 360 5 star review on 19th March 2024

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Posted 1 month ago

Thanks for your lovely review and photo. We're so pleased you enjoyed your trip in Thailand!

Posted 1 month ago

Jamie

Verified Buyer

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“It was probably the best month of my life, Kung was absolutely awesome and helped so much and made it just that much better. Will 100% end up using gap360 again after that experience”

Gap 360 5 star review on 17th March 2024

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Posted 1 month ago

Hi Jamie, we're so glad you had a great trip! Thanks so much for your review.

Posted 1 month ago

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Anonymous

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“Had an amazing experience, made some unforgettable memories. A great trip around Thailand and an incredible tour guide, Kung was super friendly and made the hole experience that much better.”

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Posted 1 month ago

Hi, thanks so much for your lovely review and photos! Glad you had an amazing time 😊

Posted 1 month ago

Georgia

Verified Buyer

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“We had Patrick, he was absolutely amazing and so fun and helpful with everything. price was absolutely fair for the amount of things we did and pretty much everything is optional which is also great. chiang mai hill tribe was absolute highlight such an amazing experience with amazing people.”

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Posted 1 month ago

Hi Georgia, thanks so much for your review! Your photos are lovely and it looks like you had an incredible time in Thailand 🌴

Posted 1 month ago

Carlie

Verified Buyer

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“Our tour guide Aek truly was the best. Any questions we had, anytime we needed help, anything at all, he was there to sort it out. We all had an amazing time on our Thailand Adventure, a massive thank you to Gap360 and to Aek!”

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Posted 1 month ago

Hey Carlie, Thank you so much for your kind words and for sharing such a lovely photo of your group! We're thrilled to hear that you had an amazing time on your Thai Adventure with Gap 360 and that Aek made your experience unforgettable. 🌟 We will be sure to pass your comments onto the local teams 😊 Your review means the world to us, and we can't wait to welcome you back on another adventure soon! 🌴 Best wishes, The Gap 360 Team

Posted 1 month ago

Hannah

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“Just finished a 25 day trip in Thailand lead by the lovely Kung, she was there for everyone no matter what and made the time even more enjoyable. I made some great memories & long lasting friendships ❤️”

Gap 360 5 star review on 19th February 2024

Helpful Report

Posted 2 months ago

Hey Hannah, Thanks for sharing your experience and the lovely photo from your trip! 🤩 We're delighted to hear that you had such a wonderful time with everyone in your group, and it's fantastic to know that your tour guide, Kung, made your experience even more enjoyable. Best wishes, The Gap 360 Team

Posted 2 months ago

Rachel

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“Patrick was amazing, the whole time we kept saying how lucky we were to have him as our guide! He was knowledgable and passionate and you could tell he was genuinely happy to be with us and guiding us on our Thai Adventure. Patrick was always there to answer any questions and was always looking out for us, giving us advice and making sure we were safe. I also loved that he took so many photos so you didn’t need to worry if you couldn't take any! Thanks for everything Patrick!”

Gap 360 5 star review on 6th February 2024

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Posted 2 months ago

Hi Rachel, Thank you so much for sharing your amazing feedback about your Thai Adventure trip! 🤩 We're absolutely thrilled to hear how much you enjoyed your time in Thailand and how Patrick made it such a memorable experience for you. It was fantastic to hear Patrick went above and beyond, answering your questions, providing advice, and ensuring your safety every step of the way. Plus, it's wonderful that he captured so many great photos for you to cherish your time in Thailand! 😊 We'll be sure to pass along your kind words to Patrick. Thank you once again for choosing our Thai Adventure trip, and we hope to welcome you back for another unforgettable experience soon! Best wishes, The Gap 360 Team

Posted 2 months ago

Lily G

Verified Reviewer

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“Could not recommend Gap360 enough, it has been absolutely amazing! Patrick, our tour guide, was everything and more than we could’ve asked for. He was more a friend than a tour guide, he was so accommodating and was always there to help! Everything was super organised and never had to worry about anything! It honestly is the best thing I’ve decided to do, so if you’re contemplating doing it, do!!”

Gap 360 5 star review on 2nd February 2024

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Posted 2 months ago

Hey Lily, Thank you so much for your heartwarming recommendation! 😊 We're thrilled to hear that your experience with Gap 360 has been absolutely amazing. It's fantastic to know that Patrick, your tour guide, went above and beyond, making your journey more than just a tour. 🤩 Best wishes, The team at Gap 360

Posted 2 months ago

Alfie R

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“Sonny is an amzing tour guid,awlays full energy and is good fun to around”

Gap 360 5 star review on 27th January 2024

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Posted 2 months ago

Hey Alfie, thank you for sharing such a lovely photo of you and Sonny. We are pleased to hear you had a wonderful time on your trip! 😊

Posted 2 months ago

Thomas

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“Everyday was action-packed with pre-booked activities so we had ample opportunity to experience the culture, the place, and the people we were travelling with. Our tour guide, Mai, made the trip all the better by being a true friend as well as a responsible and knowledgeable guide. She was able to propose any number of optional activities for any free time we may have had and was so good at orchestrating a group of our size - 21 people - when it came to transport, accommodation, and dining. We mostly stayed in hostels some of which were more luxurious than hotels we have in Europe. With the Thai 25-day adventure, we were able to cover a lot of ground, travelling from the north to the south of the country before hopping from island to island. I would strongly recommend this tour to others.”

Gap 360 5 star review on 13th January 2024

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Posted 3 months ago

Hi Thomas, Thank you so much for taking the time to share your experience with us! 😀 We're thrilled to hear that your 25 -Day Thai Adventure was filled with action-packed days and that you had lots of opportunities to immerse yourself in the culture, surroundings, and the wonderful people you traveled with. It's fantastic to know that Mai, your tour guide, also played a significant role in enhancing your journey. Thank you for recommending our tour to others. We truly appreciate your kind words and are overjoyed that we could contribute to making your trip a memorable one. 🤩

Posted 3 months ago

Rachel

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“I’ve just finished one of the most amazing experiences of my life. Travelling with Sonny has been amazing, he is so kind and funny. He knows so much about where we went. And having an allergy he made sure I never ate any gluten and reassured me every time we ate. Hands down the best tour guide ever. “Take it Easy” Thank you Sonny for making the trip amazing wouldn’t know what to do without you. Aka Ketchup 😂😂😂”

Gap 360 5 star review on 2nd January 2024

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Posted 3 months ago

Hey Rachel, thanks for your review 😊 So glad to hear you had an amazing time and love these photos!

Posted 3 months ago

Alexandra B

Verified Buyer

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“Words cannot describe how lucky I am to have had Sonny as our tour guide. His smile, energy, and passion are infectious and he knew how to lift the mood up during trickier times. He provided constant support, and made sure to keep us safe at all times (knowing my group, we need it!!!!). I’d like to think that I have made a friend for life in him, and I shall miss him very much during my travels! Any backpacker will be in safe hands with him. Take it easy, Sonny!!!!!!!”

Gap 360 5 star review on 1st January 2024

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Posted 3 months ago

Hey Alexandra, thank you for your lovely review 😊 So glad you had a great time and Sonny made your trip extra special!

Posted 3 months ago

Paige

Verified Buyer

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“I booked onto the Thai Intro 18 day tour with Sonny and had the most incredible time! Sonny is an absolutely incredible tour guide with constant facts, recommendations and support plus friendship! My trip would not have been the same without him and I will miss him so much! He is an amazing person and has found his calling in life! Love you Sonny! My whole experience with Gap360 has been amazing and I will be booking more trips in the future! Xxx”

Gap 360 5 star review on 27th December 2023

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Posted 3 months ago

Hi Paige, Thanks for sharing your incredible experience on the Thai Intro 18-day tour with Tour guide, Sonny! We're thrilled to hear he made your journey memorable with constant facts, recommendations, and support. We look forward to more adventures with you in the future!

Posted 3 months ago

Georgia

Verified Buyer

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“Namon (Mann) was the most amazing tour guide! I had the most amazing 25 days on the Thai Adventure exploring many patty’s of Thailand with an amazing group of people. Mann was there 24/7 whenever we needed him and I could not have asked for a better tour guide. We love Mann!”

Gap 360 5 star review on 3rd November 2023

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Posted 5 months ago

Lovely picture, Georgia! Thank you for sharing & thank you for your review 😊

Posted 5 months ago

Verified Buyer

Anonymous

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“Namon (Mann) was the best tour guide we could have asked for. All of us absolutely adored him and it was a very emotional goodbye. Please give this man a promotion because he deserves it! He made our trip so special. The trip itself was amazing, very well organised and there was so much included! Couldn’t have asked for anything better. I’ve made friends for life!”

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Posted 5 months ago

Thank you for your review and for sharing this lovely picture 😊 We love hearing such great things about our amazing tour guides and are so glad you had such a good time in Thailand!

Posted 5 months ago

Rory

Verified Buyer

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“Had the best time on our tour, and it’s all thanks to Sonny! He’s an absolute diamond and made our time so relaxed and fun whilst being able to deal with all problems so easily. Whatever you needed Sonny would sort it for you, he’s a machine 💪🏽 If I’m ever back in Thailand I’ll definitely be catching up with him. Thanks for everything Sonny!”

Gap 360 5 star review on 27th September 2023

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Posted 6 months ago

Thanks for your review Rory 😁

Posted 6 months ago

Josh C

Verified Buyer

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“Sonny was informative, funny, kind, respectful and always there for everyone when you needed him. He contributed massively to the overall experience of the trip and made it a time of my life I'll look back on with great memories. Sonny becomes a good friend that never fails to put a smile on your face with his catch phrases, singing and jokes. If you're lucky and have Sonny as your tour guide, you'll have a great time! If I ever travel to Thailand again, he'll be the first person I contact. Thank you so much Sonny, take it easy bro👌”

Gap 360 5 star review on 26th September 2023

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Posted 6 months ago

Hi Josh, thank you for your review 😊

Posted 6 months ago

Josh C

Verified Buyer

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Posted 6 months ago

Hi Josh, thank you for your review 😊

Posted 6 months ago

Zoe M

Verified Reviewer

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“We had the best time on tour with Sonny! he is honestly the best tour guide ever! Sonny made us all feel welcome right from the beginning. Throughout the tour Sonny has always put our group members first - no matter what the situation is, Sonny was always there to help. He’s so relaxed about anything that gets thrown his way he made each day run so smoothly and made us all laugh constantly. All of his stories are amazing and we could listen to them all day, he has lots of knowledge about all the places on the tour too which is fab! We have all made friends for life throughout the tour, I don’t know how Sonny managed all 22 of us. As Sonny would say……Take it easy!!”

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Posted 6 months ago

Looks like you had an amazing time on Thai Adventure! Thank you for your review! 😁

Posted 6 months ago

Ava

Verified Buyer

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“As a solo traveler, joining this tour and having Sonny as a tour guide made it so much easier. Sonny is the best! He is so caring, fun and thoughtful. He is always there when we needed him and he had to deal with a lot aha! I will miss this group and Sonny lots and lots. Definitely recommend a tour with Sonny! Take it easy, fly away!! 🫶🏼”

Gap 360 5 star review on 25th September 2023

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Posted 6 months ago

Looks like you had an incredible time! 😁 Thank you for your review!

Posted 6 months ago

Conor

Verified Reviewer

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“Sonny aka spicy boy is the best tour guide you can get. Throughout the 25 days he made sure everyone ran smoothly from the transportation to the accommodation & I’m so glad I booked with Gap360. Sonny always looked after all 22 of us & was always positive & brought the energy despite being unwell at one point himself. I couldn’t have asked for a better tour guide. Thank you Sonny for everything I couldn’t recommend him more. #Takeiteasy”

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Posted 6 months ago

We're so glad you had an amazing time! Thanks so much for your review 😁

Posted 6 months ago

Kate K

Verified Buyer

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“Sonny is honestly the best tour guide you could possibly ask for 😍 He looked after 22 of us and he couldn’t have done a better job! He’s the kindest, funniest person who is always so positive, calm and organised , we would have literally been lost without him! Sonny always ensured everyone was good, he accommodated everyone’s needs and was always there when you needed him no matter what time or what circumstance, you could rely on him! He knows all the best spots and places to explore and is so knowledgeable on the places we visited. He always put our needs first and we really had the absolute best time in Thailand with him. We will all miss you so much Sonny and I can’t wait for the big reunion! I couldnt recommend Sonny more!!”

Gap 360 5 star review on 20th September 2023

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Posted 7 months ago

Hi Kate, thank you for your review and for sharing this photo 😁

Posted 7 months ago

Emily

Verified Buyer

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“Our tour guide Nylah made our whole trip the best it could possibly be, She made everyday fun and easy. I could not recommend Gap 360 and this tour enough. This was my first time travelling and Nylah has made my first experience incredible. I would 100% book again with them.”

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Posted 9 months ago

Thank you for your review, Emily 😊

Posted 9 months ago

Faith

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“Nylah was the most amazing tour guide we could have asked for on this trip. She made us all feel so safe right from the start, always had a smile on her face and made us belly laugh daily with her amazing personality. Nylah made sure that everyday was enjoyable for all. I am so grateful for this trip as I have met amazing people, made friendships that will last a lifetime and made memories I will never forget! I would recommend this trip to anyone”

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Posted 9 months ago

Hi Faith, thank you for your review and for sharing your lovely photo 😊

Posted 9 months ago

Alicia

Verified Buyer

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“I’m currently doing the 25 day Thai Adventure and our Tour Guide, Sonny has been amazing! He has truly made the whole experience fun and exciting. Sonny really cares for our group and has gone above and beyond to ensure that we’re all have amazing time. Sonny even helped me out a lot when my phone got stolen. Highly recommend this tour! We will miss Sonny Awesome Geezer so much 🥹❤️”

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Posted 9 months ago

Hi Alicia, thank you for your review and pictures from Thai Adventure 😊

Posted 9 months ago

Shakira M

Verified Buyer

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“Can, our tour leader, was so helpful and is a lovely man who has gone above and beyond to make us have a great experience. I enjoyed the Phi Phi islands the most and the boat activities.”

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Posted 9 months ago

Thanks for your review! Great to hear you had an awesome time in Thailand!

Posted 9 months ago

Alexandria

Verified Reviewer

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“I had the most AMAZING time in Thailand (25 days) with special thanks to our wonderful guide Kung. She took care of all of us and was very informative and helpful every step of the way. I couldn’t have wished for a better tour guide!! We were able to experience stunning islands, awesome nights out and incredible temples. If I could, I would do this all over again in a heartbeat. I’ve made memories and friends for life. Thank you so much Kung and Gap360! :))”

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Posted 9 months ago

Thanks for your great review Alexandria! 😊

Posted 9 months ago

Gap 360 is rated 4.7 based on 1,619 reviews