Gap 360 Reviews

Name: Gap 360
Rating: 4.73

4.7 Rating 1,615 Reviews

91 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.7

Based on 1,615 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Gap 360:

With 200+ trips in 50+ countries there is something for everyone!

Visit Website

Phone:

01892527392

Email:

info@gap360.com

Write Your review

Tell us how Gap 360 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gap 360 5 star review on 19th April 2024

Liv S

Gap 360 5 star review on 14th April 2024

Freya

Gap 360 5 star review on 10th April 2024

Anonymous

605

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and informative when booking and looking for a trip. The flights team was particularly helpful and friendly.”

Helpful Report

Posted 4 years ago

Thanks for your review; glad our flights team were able to help 😊

Posted 4 years ago

“I would recommend Gap 360 to an aspiring traveller.”

Helpful Report

Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“So far very good service.”

Helpful Report

Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“I have been happy with the service provided by Gap360. My only piece of feedback would be that it gets quite irritating browsing the website when a web chat pops up after every click. The trip I booked was with intro and I had the best time away”

Helpful Report

Posted 4 years ago

Hi Bethany, thank you for your review we are so pleased to know that you were happy with the service we provided and that you had a great time when you were away! Thank you for the feedback regarding our website, we love hearing what our customers think and will take this on board 😊

Posted 4 years ago

“Helped organise a great trip to SE Asia for me! The flights 360 team were also amazingly helpful!”

Helpful Report

Posted 4 years ago

Hi Alice, thanks for your review, glad you had a great trip!

Posted 4 years ago

“Very easy, my only criticism is that I couldn’t book the 2 of us at the same time.”

Helpful Report

Posted 4 years ago

Hi Rebecca, thank you for your review! We are aware of this feedback from customers to make it easier to book 2+ people together, and this feature will be rolled out as soon as possible. Hope you have an amazing trip!

Posted 4 years ago

“I had a brilliant time on my tours and everyone through Gap360 was very helpful”

Helpful Report

Posted 4 years ago

We are so pleased that you had a brilliant time travelling with us, thank you for your review 😊

Posted 4 years ago

“Easy to navigate website with information about each trip easy to find and follow.”

Helpful Report

Posted 4 years ago

Thank you for your review, we hope you enjoy your trip!

Posted 4 years ago

“Very helpful!”

Helpful Report

Posted 4 years ago

Thank you! 🙌

Posted 4 years ago

“What an adventure! Gap360 surpassed my expectations! I met great people and travelled the length of Thailand completely stress free, as our lovely guide sorted everything! Highly recommend!”

Helpful Report

Posted 4 years ago

Thank you so much for your review, we are so happy to hear that we surpassed your expectations and would recommend us 😊

Posted 4 years ago

“Really great Bali Intro trip, nice hotels and good activities.”

Helpful Report

Posted 5 years ago

Thank you for your review, we are glad to hear you enjoyed our Bali Intro 😊

Posted 4 years ago

“Gap360 is a very good company that operates well organised trips. I felt that my trips were good value for money with lots of good included activities. This is definitely a company that I would look to book another trip through. I was very pleased with the support provided before and during my trip.”

Helpful Report

Posted 5 years ago

Glad you had a great time on your trip, get in touch with us when you're ready for your next adventure!

Posted 5 years ago

“Gap 360 is an amazing company that enabled me to travel across multiple countries with no worry. I lost my baggage on the first leg of my journey and Hannah (one of the travel advisors) called me to make sure I was ok. She also sent me a follow up text. I was very impressed following this. I also had two changes in hotel in which I was emailed about, before anyone else in my group. I was satisfied with the service and would definitely look to using this company again.”

Helpful Report

Posted 5 years ago

Hi Sophie. Thanks for your review. We're sorry you didn't have the best start to your journey but we're sure the amazing time you had more than made up for it! We're glad that you found the help from our team helpful and will be sure to pass your feedback on :)

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

Thank you for your review 😊

Posted 5 years ago

“Good initially, however still waiting on a reply with log in details.”

Helpful Report

Posted 5 years ago

Thank you for your review, we were unable to provide login details for your account straight away as we were waiting on additional information from you in order to confirm your booking. As this has now been received your login details should have been sent out to you. We hope you have an amazing time on your trip 😊

Posted 5 years ago

“My trip with gap360 was good quality and it was extremely good value for money. The accommodation is basic but acceptable for the price you pay, the activities included are good considering how much you pay and the people running the trip are friendly. Reason for four stars is the slight lack of professionalism between staff and others, which was probably due to the fact the person leading the trip had people older than them on it.”

Helpful Report

Posted 5 years ago

Thank you so much for lovely review, we are so happy that you enjoyed your trip! Thank you for your feedback regarding the professionalism of the staff, we will take this on board.

Posted 5 years ago

“I absolutely loved my trip in Thailand! My tour guide JJ was so great and without sounding too cliche, I made friends I’ll honestly remember for life. Thailand is such a beautiful county and the tour with Gap 360 really allowed that to be shown.”

Gap 360 4 star review on 27th March 2019

Helpful Report

Posted 5 years ago

Thank you so much for your review and sharing your amazing photo! It makes us so happy to hear that you loved your trip 😊

Posted 5 years ago

“Easy to use.”

Helpful Report

Posted 5 years ago

Thank you for review!

Posted 5 years ago

“Gap 360 offers many incredible opportunities to meet likeminded individuals, and explore continents of the world you've always dreamed of going at a reasonable price. Although the trip I went on felt very intense at times with little breaks I'm very glad I went and have learnt so much about the Asia and myself”

Helpful Report

Posted 5 years ago

Thank you for your lovely review 😊

Posted 5 years ago

“It is Organized with everything. The workers are always quick to respnd, polite and kind. It is very resourceful and can help you with any queries you might have regarding your travels. After having booked with this company I feel like when I’m traveling that I am totally safe and can just let myself go and that it has planned it all for me. I know for a fact that everything is planned and I know what is coming. It’s really nice because it gives you ideas and opportunities to do things that you might not have found on your own. It’s a great company to travel with as it means your safe and having the best possible time whilst on a budget.”

Helpful Report

Posted 5 years ago

Thank you for your review! We are so happy we have been able to take care of all of the organisation so you are able to focus on having a great time travelling!

Posted 5 years ago

Gap 360 is rated 4.7 based on 1,615 reviews