Furn On Reviews

4.40 Rating 106 Reviews
86 %
of reviewers recommend Furn On

About Furn On:

Since helping our first online customer back in 2005, Furn-On have continued to grow over the past 12 years. We are an independent retailer offering a personal touch throughout your furniture purchase experience. As times change, we have continued to grow and understand that our customers want access to a huge range of furniture instantly and at the right price. Once you have found that new piece furniture, our staff are waiting to answer any call to help answer any questions you may have to ensure you have the best shopping experience possible.

Visit Website

Phone:

01207 505311

Email:

customer.services@furn-on.com

Location:

Unit 17D, Consett United Kingdom

Write Your review

Tell us how Furn On made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Excellent service, good quality furniture
What a lovely firm doing just what it says. Quality of table was brilliant and value for money and was kept in the loop at all times for deliver. Well done!
Paula Thank you for choosing Furn-On. We do put our customers at the heart of everything we do and feel good communication is vital. The Atlantis Clarus Range is very popular and we find great feedback on the Console Tables. It’s great to hear you are happy with your item and the service, we hope we can help you again in the near future. Furn-On Customer Services
Good prices quick delivery arrived within the hr time slot i was given. Would buy from them again good service all around thanks
Hi Jillian, Firstly thank you for choosing Furn-On to make your furniture purchase, I’m glad we could be of assistance. It’s great to hear that you found our service good as we aim to achieve an effective and efficient service. I hope we can help you again very soon. Furn-On Customer Services
Brilliant service - can’t fault anything
Fantastic service, great side table I bought, arrived exactly when I wanted good value for money
excellent service very helpful when spoke to help line will buy again thank you. n clarke
This is the second time we have used Furn On, such a great company to deal with. Online ordering is really easy, I made a mistake with my delivery date whilst placing an order online, phoned them the next day & they changed it to a week earlier. Superb customer service & quality furniture at very reasonable prices. Would definitely recommend!
Hi Debbie, Thank you for choosing to use Furn-On once again for your furniture purchases. We do try to deliver on the service we advertise and it’s great to hear we have achieved this on more than one occasion for you. I hope you are enjoying your new chest of drawers and if we can be of any assistance again then please let us know. Furn-On Customer Services
Computer ladder desk looks great. Clear instructions very easy to put together. Pleased with purchase.
Edwina, The Tiva White Ladder Computer Desk is a generally well received and popular item so it’s great to hear that instructions were clear and this was straight forward to assemble. Thank you again and I hope we can assist again very soon Furn-On Customer Services
Quick delivery happy with product
Some of the instructions left a little to be desired, but generally it was a good purchase.
John, Thank You for using Furn-On to make your recent furniture purchase. We will feedback to our supplier regarding the instructions as the Corona range is very popular therefore any help for future customers would be useful, The Corona range offers solid wood at a great price and we hope you enjoy it. I hope we can help you again soon. Furn-On Customer Services
Excellent suite at a great price. Was delivered when promised and received outstanding customer service throughout. Will definitely recommend Furn-On.
Mr Goodway, Thank You for your feedback. The Farnham Fusion Suite is a really popular item which tends to receive good feedback. Where we try to differ to other companies is by offering a great price, accompanied by good service, so it is great to hear your delivery was on time and as expected Your feedback will be provided to our team throughout so thank you and I hope we can help you again in the very near future. Furn-On Customer Services
Quick delivery, good product
Very helpful and purchase arrived within a few days of ordering in perfect condition.
Was disappointed to find a chip small chip on one of my small tables after I had erected it ( which I did on a rug so not damaged by me) otherwise pleased with my purchase and I would have given a higher rating well packaged so could only think prior to packaging
Hi Julie, Thanks for taking the time to share your feedback. At Furn-On we ask that all items are checked prior to assembly as this helps ensure the cause of the fault and means we can step in to resolve any problems. I hope that you have managed to resolve this however should you need any further help, please get in touch directly where we will be happy to try and help. Furn-On Customer Services
quick his service vary happy with product
Speedy delivery and great tracking communication
Excellent service good quality furniture and delivered on the day I was given with message giving a 1 hour time slot very happy with my purchase
Customer services were very attentive and called me to confirm delivery as well as sending an email. The product was very good too.
Hi Rachel, The Lucerne range always receives good feedback due to it's design and build quality. We tend to find customers reporting it is well packaged too. We're pleased to learn that the delivery was as expected and that this was communicated with you. Anything you need in future, please get in touch. Furn-On Customer Services
Fast delivery. Well packed. Pleased with item. Easy to put together once you have sorted the puzzle!!
Hi Deborah, Thanks for the feedback. We understand a fast delivery is important so try to reduce the delay between ordering and delivery. Pleased to hear it made it there safely and that you managed to put it together without too many problems ! Furn-On Customer Services
Excellent service have shopped with yourselves in the past
Furn On is rated 4.40 based on 106 reviews