Fuel Fixer Reviews

4.8 Rating 2,754 Reviews
97 %
of reviewers recommend Fuel Fixer
4.8
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fuel Fixer Reviews

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous
Anonymous  // 01/01/2019
I experienced profound disappointment and frustration regarding my recent interaction with your company. On April 15th 2024, I contacted your company for a fuel fix and promptly paid a deposit of £100 as requested. I was informed by one of your colleagues that the wait time would be approximately 1.5 hours due to the mechanic having other jobs and being busy. However, after encountering delays and receiving unhelpful assistance, I regrettably had to seek services elsewhere, as another company proved to be more efficient and accommodating. To my dismay, I found myself provided with misleading information throughout my communication with your representatives. When I attempted to cancel the service and request a refund, I was falsely assured that the mechanic was en route to my location. This contradicted earlier information indicating a significant delay due to other prior commitments. Encountering dishonesty in an already inconvenient situation only compounded my frustration. As a customer, I hold honesty and transparency in high regard, and it is disheartening to experience such disregard for these fundamental principles. I am requesting an immediate refund of my deposit, accompanied by an explanation for the misleading information provided. Failure to address this matter promptly will leave me with no choice but to pursue alternative avenues for resolution, including lodging a formal complaint with relevant consumer protection agencies. I trust that you will give due attention to this matter and take prompt steps to rectify the situation.
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AKOS arrived nthing too much trouble,did the job and had me going in no time . Would recommend Fuel Fixer if you ever have fuel problems.
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Prompt efficient service that saved my car!!!
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Fab service thank you for being so quick!
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A very professional service with a friendly face from the mechanic.
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The mechanic was very polite and pleasant, and very knowledgable and efficient. A good service Thankyou.
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Very good service, everything done within the hour from the phone call to the drainage of diesel Thank you very much
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Fantastic service arrived at the the time said Michael was very friendly and quite funny I recommend them to anyone
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What a fantastic service- from the man I spoke to in the phone , to the engineer who came to the rescue! A very expensive mistake to make- one I definitely will not make again!
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Came out within an hour. Engineer was very thorough.
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A very helpful service ,and very quick, a efficient technician
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friendly service turned up on time can't fault them
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Great mechanic, quick service and e plained what he was doing and why
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Whilst the work was completed in a timely manner I cannot help feeling that the associated costs where excessive to say the least. No problem with service desk and engineer but cannot see how you can justify the costs
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Quick efficient and friendly. Jordan, the guy who came out was brilliant.
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was not told that the booking charge was not refundable if the service was not required
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Efficient, arrrived at scheduled time, friendly driver, all good!
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The man who helped me was lovely and kind could not have been any more helpful I am very greafull I would like you to tell him Jodie said thank you. 🙏
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I didn’t misfuel my car but simply had unwanted stale fuel to dispose of (my local recycling centre refused to accept it). You advertise this as a service but in practice treat it as a misfuel and charge at your standard rates - which results in a high cost for a simple service. Your operative arrived promptly and did a neat job but you need to re-think the offering.
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Had a mental block and put unleaded in my wife’s diesel Golf. Called Admiral breakdown they put me on to the AA who said they would sort it .. then called back and said they couldn’t. So I called Fuel Fixer, agreed a price which considering the car wasn’t starting its Friday night I’m stuck in Sainsbury’s car park and the store is due to close in an hour. They promised they would be there within half an hour, they were, and they said they would fix it before the store shut ... and they did .. I drove home an hour later car working perfectly .. thank you Jordan who was amazing and Nora who sorted it all out over the phone . Absolutely brilliant !
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Fuel Fixer is rated 4.8 based on 2,754 reviews