Friends Capital Reviews

4.87 Rating 122 Reviews
98 %
of reviewers recommend Friends Capital
Merchant Metrics
Customer Service
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Queries Resolved In
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About Friends Capital:

Friends Capital is an independent company who specialise in helping clients find the very best mortgage and insurance solutions to meet their needs.
As independent brokers we will search the whole market to give you completely impartial advice.
Whether you are looking for either a mortgage or loan, life insurance, critical illness cover, private medical insurance or commercial finance we will recommend the best solution for you.
We aim to give you the very best the market has to offer.

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Beehive WorksMilton Street

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Anonymous  // 01/01/2019
Complete lack of service from very beginning - after over 3 weeks from initial enquiry I am no further forward. For an independent mortgage broker you would think that it is `service` that helps differentiate them from competitors - seem to take customers for granted. Have now appointed a different mortgage broker company to help my enquiry and attention to service has been excellent.
Posted 1 month ago
Hi Stephen, we're really sorry to hear about your experience.
We are known for our exceptional customer service and we regret that we didn't live up to those expectations and standards here. I have privately emailed you and if you wish to discuss this further please call us on 0114 3031031 to speak with the director.
Posted 1 month ago
Oh Dear!
Posted 1 year ago
Hi James,

thanks for the feedback, sorry you have posted a poor review .

I`m looking into the matter and will talk to you directly to resolve this matter

Posted 1 year ago
Friends Capital is rated 4.87 based on 122 reviews