FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.73

4.7 Rating 1,487 Reviews

98 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,487 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

FFD Commercial Refrigeration 5 star review on 16th December 2022

David McCarthy

FFD Commercial Refrigeration 5 star review on 1st September 2021

Groovy Moo Ice Cream Co

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication Fast responses Perfect delivery 100% perfect”

Helpful Report

Posted 1 month ago

Thank you for your review James. We're delighted to hear you're happy with the service you received. If you need anything in the future, we'd be happy to help.

Posted 1 month ago

“Very good communication, very good service, very good delivery,very nice man! And took all the rubbish. Happy all round thank you.”

Helpful Report

Posted 1 month ago

Thank you for your great review. We aim to deliver a professional, first class service for customers throughout every aspect of the shopping process and so we're delighted to hear your feedback. We pleased we could help!

Posted 1 month ago

“Great company, fast efficient service with good delivery company.”

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Posted 1 month ago

Thank you for taking the time to leave a review, we love to get feedback from our customers. We always aim to give every customer a first class service and we're happy that we succeeded in this. If we can help with anything in the future, we'd love to hear from you.

Posted 1 month ago

“We had a pretty horrid experience with an ice machine we purchasef from FFD but Laura who was our point of contact and she was superb dealing with this very unfortunate situation, as a cocktail bar, ice is the one ingredient you cannot do without. She guided us through the process and helped us upgrade to a better machine whilst being very responsive. thank you”

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Posted 1 month ago

Thank you so much for your 5 star review. We try our best to help every customer to find the best equipment for their requirements, and while there may sometimes be unforeseen challenges, we always do everything we can to make sure that our customers are happy. We'll pass your kind comments on to Laura, and if we can help with anything in the future, please get in touch.

Posted 1 month ago

“Not used before but quick and easy website, delivery info clear and fridge arrived om time. V happy.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review Neil. We're happy we could help and would love to hear from you if you need anything in the future.

Posted 1 month ago

“I recently ordered a 4 door bench freezer from FFD Commercial, the price for the freezer was the best price I found when looking the service was great and the delivery was great arrived soon after I ordered and the delivery guys communicated when myself on when they would be arriving.”

Helpful Report

Posted 1 month ago

Thank you for your great review Michael. Our aim is to offer quality products, at the best possible price and backed with a first class customer service, and so we're delighted that you're happy with your experience with FFD. If we can help with anything in the future we'd love to hear from you.

Posted 1 month ago

“Very good service and quick delivery. Thank you!”

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Posted 1 month ago

Thanks for your lovely review Nicholas. We're pleased we could help!

Posted 1 month ago

“I recommend everyone has a fast food with a restaurant to use a cool room with a freezer”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We're pleased to hear you're happy with your new walk-in freezer room. If you have questions about your new equipment please give the team a call and they'll be happy to help.

Posted 1 month ago

“Very good service and delivery 10 out of 10”

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Posted 1 month ago

Thank you for your 10/10 rating and 5 stars Gwyn. We're happy we could help!

Posted 1 month ago

“Outstanding service, great product and fast delivery”

Helpful Report

Posted 1 month ago

Thank you for your great review, we appreciate all feedback. We aim to ensure that every customer receives a great service and so we're delighted to hear your comments. If we can help with anything in the future, we'd love to hear from you.

Posted 1 month ago

“Quick service and a great product”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We love to hear from happy customers!

Posted 1 month ago

“Very efficient arrived on time Thankyou to all office and transport driver”

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Posted 1 month ago

Thanks for your 5 star feedback. We'll be sure to pass your kind words on to the team. If you need any equipment or advice in the future, please get in touch and we'd be happy to help.

Posted 1 month ago

“Excellent service. Good communication.”

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Posted 1 month ago

Thank you for your great review. We always aim to deliver a comprehensive service to our customers from pre-sale to aftercare. If you need any further help please get in touch, the team will be happy to assist.

Posted 1 month ago

“Will recommend”

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Posted 2 months ago

Thanks for your recommendation. If we can help with anything in the future please get in touch, we'd love to hear from you.

Posted 2 months ago

“The people at Fridge Freezer Direct were so helpful and the fridge was delivered in London the next day - a huge relief for a restaurant when it's main fridge has stopped working. Many thanks for the fast, friendly service.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review. We understand the urgency in receiving any equipment and so we always aim to get deliveries out as quickly as possible. We're delighted we could help!

Posted 2 months ago

“Perfect service at all stages !!!”

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Posted 2 months ago

What a great 5 star review, thank you! We place a high priority on delivering a first class customer service and so we're delighted to hear that you're happy with your experience using FFD as your commercial refrigeration supplier. If you need anything in future, we'd love to hear from you.

Posted 2 months ago

“Slight problem finding address, but once found driver very friendly and obliging. Fridge now installed.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us a review, we appreciate your feedback. We're pleased that you got your delivery and that it's up and running. If you need us in the future, please give us a call and the team will be happy to help.

Posted 2 months ago

“Order is not yet complete as delivery is late”

Helpful Report

Posted 2 months ago

Hi, thanks for your feedback. We apologise for the delay in delivery of your order. The team have arranged for delivery as soon as a vehicle is next in your area. Thank you for your patience and we'll have your equipment with you as soon as possible. We will keep you updated, however if you have any questions in the meantime, please contact the FFD Team and we'd be happy to help.

Posted 2 months ago

“Amazing service , I ordered my fridge at 1 o’clock on a Wednesday and it was delivered 9am the very next day . Fantastic”

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Posted 2 months ago

Thanks for your great review! We're pleased to hear you're happy with the service you received and hope we can help with anything you may need in the future.

Posted 2 months ago

“Great service”

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Posted 2 months ago

Thanks for your 5 star review Mark. We're happy we could help!

Posted 2 months ago

FFD Commercial Refrigeration is rated 4.7 based on 1,487 reviews