Friars.co.uk Reviews

4.8 Rating 14,577 Reviews
95 %
of reviewers recommend Friars.co.uk
4.8
Based on 14,577 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Friars.co.uk Reviews

About Friars.co.uk:

It all started back in 1927 when William Long had the fabulous idea of opening a luxury chocolate shop in the picturesque town of Keswick, in the heart of the Lake District. He probably never dreamed it would still be in the same family nearly 100 years later.

In those early days the shop only opened during the summer months and it is believed William chose to winter in the Madeira sunshine. As you would expect the business has evolved in many ways since then, however certain principles remain since those early days.

Innovation – We were the first to make a prosecco truffle and then shortly after we followed with our fabulous gin truffle. More recently; although Easter eggs are synonymous with Easter, we decided to move away from the main stream and invented our famous hot cross bun truffle.

But all this only scratches the surface; we are also one of the first chocolate makers to start transitioning to 100% biodegrade packagingM as well as pioneering vegan milk and white chocolate...among other things.

Quality – Any new chocolate must meet certain requirements to get past our strict tasting panel. If one of the panel gives a score below 9/10 then we simply won’t offer the chocolate to our customers.

Longevity – We are immensely proud of our historic routes and in this fast moving, ever changing world, we take pride in our tradition and heritage. Our rose and violet creams are the same ones that William sold on that first day of opening, back in 1927. We have survived and prospered over the last 90 years and with the launch of our Ambleside store and an online service, we fully intend to be around for the next 100 years.

After all life is too short, so why settle for ordinary chocolate?

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,
CA12 5JD

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Both boxes arrived promptly.Liqueres not reviewed as opening at christmas.Cherries demolished But have to advise they arrived sweaty.Whether that is down to you or transport issues I will never know.
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Posted 4 months ago
Purchased arrived promptly. Goods appear as advertised but as they are Christmas gifts I haven't had the experience of tasting them myself. Hopefully Santa will also be delivering to me on Christmas morning?
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Posted 4 months ago
I’ve only tasted the Marzipan bar and it was lovely. Must say I got a shock at the size of the basket of Marzipan Vegatables. It was very small for the price of £15.99. Other item for Christmas Day so can’t comment o them at the moment
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Posted 4 months ago
Chocolates are a gift for a friend
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Posted 4 months ago
Easy to order by phone
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Posted 4 months ago
I purchased a box of the umbrellas as part of my Christmas wrapping so I have not yet tasted them. They look amazing and to be honest I had not expected them to be as big as they are, it's not always easy to gage from the internet and I had not seen them in any stores. I am not disappointed!!!
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Posted 5 months ago
Good service and pleasant staff.
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Posted 5 months ago
Delivery was prompt and well-wrapped. In terms of the products, all were generally good. Chocolate cigars - excelent. Chocolate caramels - excelent. Rose creams and violet creams - perhaps a little too sweet. Turkish delight - not as nice as products from other manufacturers; could have done with more sugar coating.
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Posted 5 months ago
Very good selection at competitive prices. Delivered ahead of expected time. Delicious chocs and marzipans.
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Posted 5 months ago
Friars have a great choice of everything, if you can't get it try Friars. All good.
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Posted 6 months ago
A good stocking filler easy to order and quick delivery
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Posted 6 months ago
the chocolates are delicious, however they are quite expensive- they work out around £1 per chocolate
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Posted 6 months ago
Sent as a present but told they are delicious.
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Posted 7 months ago
Bought for a friend for her birthday as they are her favourite, you are the only company who makes them.
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Posted 7 months ago
I cannot review the actual chocolates because they have been purchased as a gift. The box looks very smart and elegant. Speed of delivery and quality of packaging excellent.
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Posted 8 months ago
Great chocolate. Wish the nice small presentation boxes had been available for chocolate with coffee so had to buy the small bags instead which didn’t look as good for a present.
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Posted 8 months ago
I purchased a range of vegan chocolates to try and a rum truffle in taster sizes. Presentation was excellent and looked like any H. Choc(high st) brand at a more reasonable price . The white vegan chocolate was really good/hard to do good vegan white ...but I'd definitely purchase the Rum truffles again...superb flavour 😋 Sorry no photos...nothing lasts that long in my house
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Posted 8 months ago
Bought as a gift for a friend, who was pleased with them .I can’t fault the website, communication, postage, product , but why am I now being inundated with emails telling me to buy more ? How much chocolate am I expected to order? I have unsubscribed as a result
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Posted 8 months ago
Lovely chocolates
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Posted 8 months ago
Friars have become our absolute favourite choc peppermint creams surpassing a better know brand! The only problem has recently become availability but I now have my usual 4 boxes delivered so hope that all will be well in the future. Best wishes with your production and we will continue to enjoy your 5 star choclates! Jeremy Leigh Pemberton
Helpful Report
Posted 8 months ago
Friars.co.uk is rated 4.8 based on 14,577 reviews