4.81 Rating 9,324 Reviews
95 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.95 out of 5
Read Reviews


It all started back in 1927 when William Long had the fabulous idea of opening a luxury chocolate shop in the picturesque town of Keswick, in the heart of the Lake District. He probably never dreamed it would still be in the same family nearly 100 years later.

In those early days the shop only opened during the summer months and it is believed William chose to winter in the Madeira sunshine. As you would expect the business has evolved in many ways since then, however certain principles remain since those early days.

Innovation – We were the first to make a prosecco truffle and then shortly after we followed with our fabulous gin truffle. More recently; although Easter eggs are synonymous with Easter, we decided to move away from the main stream and invented our famous hot cross bun truffle.

But all this only scratches the surface; we are also one of the first chocolate makers to start transitioning to 100% biodegrade packagingM as well as pioneering vegan milk and white chocolate...among other things.

Quality – Any new chocolate must meet certain requirements to get past our strict tasting panel. If one of the panel gives a score below 9/10 then we simply won’t offer the chocolate to our customers.

Longevity – We are immensely proud of our historic routes and in this fast moving, ever changing world, we take pride in our tradition and heritage. Our rose and violet creams are the same ones that William sold on that first day of opening, back in 1927. We have survived and prospered over the last 90 years and with the launch of our Ambleside store and an online service, we fully intend to be around for the next 100 years.

After all life is too short, so why settle for ordinary chocolate?

Visit Website



6-8 Main Street, ,

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The items were just what I was looking for as a gift. Despite an issue with my delivery, the customer service was quick to respond and solve the issue promptly.
Posted 2 weeks ago
Gorgeous chocolates arrived well protected in packaging and delivered on time. Will definitely shop with Friars again. Thank you Friars!
Posted 2 weeks ago
Superb chocolates, excellent service, highly recommended!
Posted 2 weeks ago
Excellent variety of chocolates and great taste.
Posted 2 weeks ago
Fantastic sugar free chocolates best we have ever tasted. Certainly will buy again
Posted 2 weeks ago
Very good , quick delivery. A gift for my vegan daughter .
Posted 2 weeks ago
The products I get from Friars are excellent often buy then as gifts and are always received well Y
Posted 2 weeks ago
Best chocolates EVER. Don't hesitate try some,
Posted 2 weeks ago
Great selection of chocolates on offer. Lovely quality, well presented, and good packaging.
Posted 2 weeks ago
I bought these for my daughter in law as a treat and she thought they were excellent.
Posted 2 weeks ago
Excellent quality fantastic service and delivery
Posted 2 weeks ago
Delicious as usual!! Loved the cappuccino buttons!!
Posted 2 weeks ago
Sturdily packaged to survive the postal service, good looking box and beautiful chocolates inside which my daughter reports as being delicious (they were a birthday gift). I wouldn’t normally pay this much for a box of chocolates but don’t mind paying the extra for a touch of luxury for a special occasion. 5 star review on 14th July 2021
Posted 2 weeks ago
Fabulous chocolates especially the orange slices ordering more today mmmmm
Posted 2 weeks ago
As usual, very high quality and lovely packaging - make ideal presents. Delicious goodies and a real treat. So glad we found you and have now got several folk who have been told about you and are equally pleased!
Posted 2 weeks ago
Absolutely perfect, exactly as it is on the box ,delicious and even better when made in England. Thank you
Posted 2 weeks ago
So easy to order. All very helpful. No alcoholic chocolates excellent.
Posted 2 weeks ago
Lovely chocolates. Quick, efficient service and delivery.
Posted 2 weeks ago
Delicious variety, prompt delivery, helpful staff,
Posted 2 weeks ago
Lovely chocolates. Easy to order online. Fast and efficient service.
Posted 2 weeks ago is rated 4.81 based on 9,324 reviews