FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, 4th Floor, 141 Moorgate, London, City of London
Rating: 4.90

4.9 Rating 779 Reviews

98 %

of reviewers recommend FreshGround

Company Reviews

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Angelo was pleasant polite and efficient, he sorted out the problem and gave us advice for future use. Happy customers.”

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Thank you for your review, Jenny. We've shared it around our team here at FreshGround. Always a pleasure. Ollie

“So i had a leak from the water machine on the floor. Called at 4.56pm and Clive was very good when i spoke with him. He wasn't flustered unlike me. he stopped the leak with clear concise instruction. I still asked for an engineer to attend as this was a mains tap issue. Ryan came today (10 working hours later) and showed me in detail what happened. changed a valve more for my peace of mind than needing to and then explained how the system works and the fails safes involved (Freshground install a leak detection system to all the appliances installed). Fresh Ground have been superb and again they have proved what a good decision it was to choose them as my coffee machine and water dispensing supplier.”

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Thank you for your excellent review, Will. It's a pleasure to read and share with our team.

“great service”

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Thank you Rabbia.

“Matt was great! 5 stars”

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Thank you Vicky. Always a pleasure. Ollie

“Great service and was so quick to respond!”

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Thank you Makeda. It's always a pleasure to help. Ollie

“Great service, Pat is a great engineer always on time and knows what to do.”

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Thank you, Lee. We've shared your kind words with Pat and the rest of our FreshGround team. Ollie

“Love catherine, she is always so knowledgeable, friendly and also willing to teach you basic maintenance with our Billi taps. 10/10”

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Thank you Ze. We've passed your feedback onto Catherine and the rest of our team. Ollie from FreshGround

“Quick to response and act as soon as possible.”

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Thank you Shafeek. We're always on-hand if you need us. Ollie from FreshGround

“Always prompt to response and act.”

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Thank you Anita. Delighted we can help. Ollie from FreshGround

“Engineer called Slav Nowac came to sort a problem with our coffee machine. My colleague dealt with this as i was away and has been singing his praises! She said he was extremely helpful and knowledgeable, couldn't do enough, excellent service, thank you”

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Thank you Hayley. We've shared your lovely words with Slav and the rest of our team. Ollie from FreshGround

“Slav and Matt were both excellent when coming to fix our machine”

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Thank you Richard. We've shared your review with Slav and Matt, and the rest of our FreshGround team.

“We had Slav as our engineer today. He was very efficient and went the extra mile and I can’t thank him enough.”

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Thank you for this wonderful review, Kim. We've shared it with Slav and the rest of our FreshGround team. Ollie

“Chris Jones was great. Arrived promptly and sorted our issue with no problems! Thanks Chris”

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Thank you for your kind words, Sinead. We've passed them onto Chris and the rest of our team. Ollie from FreshGround.

“Matt Thomas was very helpful and sorted the issue without any fuss.”

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Thank you for the review, Colin. We've passed it onto Matt and the rest of our team. Ollie

“Slav's amazing as always”

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Thank you for your review, Dimitrios. We've shared it across our team. Ollie from FreshGround

“Excellent service, fast and reliable.”

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Thank you George. It's always a pleasure. Ollie from FreshGround

“The installer Pat worked well and stayed until the job was completed. Great job!”

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Thank you Shirley! We've shared your review with Pat and across our team. Always a pleasure. Ollie

“Matt was extremely helpful as always. Sorting out the repair efficiently to get the coffee machine back in action.”

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Thank you for your review Julie. We've shared your words with Matt and the rest of the FreshGround team. Ollie

“Great service, very fast reply, nice and easy guidance.Thank you, Slav very much.”

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Thank you for your kind review, Marta. We've passed this onto Slav and the rest of our team. Ollie

“It has been very satisfied the service from Matt Thomas, quick and efficiently to fix the Coffee Machine.”

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Thank you Alejandra. We've passed this onto Matt and the rest of our team. Ollie

FreshGround is rated 4.9 based on 779 reviews