FreshGround Reviews

4.9 Rating 767 Reviews
98 %
of reviewers recommend FreshGround
Read FreshGround Reviews

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

Write Your review

Tell us how FreshGround made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Always prompt to response and act.
Helpful Report
Thank you Anita. Delighted we can help. Ollie from FreshGround
Engineer called Slav Nowac came to sort a problem with our coffee machine. My colleague dealt with this as i was away and has been singing his praises! She said he was extremely helpful and knowledgeable, couldn't do enough, excellent service, thank you
Helpful Report
Thank you Hayley. We've shared your lovely words with Slav and the rest of our team. Ollie from FreshGround
Slav and Matt were both excellent when coming to fix our machine
Helpful Report
Thank you Richard. We've shared your review with Slav and Matt, and the rest of our FreshGround team.
We had Slav as our engineer today. He was very efficient and went the extra mile and I can’t thank him enough.
Helpful Report
Thank you for this wonderful review, Kim. We've shared it with Slav and the rest of our FreshGround team. Ollie
Chris Jones was great. Arrived promptly and sorted our issue with no problems! Thanks Chris
Helpful Report
Thank you for your kind words, Sinead. We've passed them onto Chris and the rest of our team. Ollie from FreshGround.
Matt Thomas was very helpful and sorted the issue without any fuss.
Helpful Report
Thank you for the review, Colin. We've passed it onto Matt and the rest of our team. Ollie
Slav's amazing as always
Helpful Report
Thank you for your review, Dimitrios. We've shared it across our team. Ollie from FreshGround
Excellent service, fast and reliable.
Helpful Report
Thank you George. It's always a pleasure. Ollie from FreshGround
The installer Pat worked well and stayed until the job was completed. Great job!
Helpful Report
Thank you Shirley! We've shared your review with Pat and across our team. Always a pleasure. Ollie
Matt was extremely helpful as always. Sorting out the repair efficiently to get the coffee machine back in action.
Helpful Report
Thank you for your review Julie. We've shared your words with Matt and the rest of the FreshGround team. Ollie
Great service, very fast reply, nice and easy guidance.Thank you, Slav very much.
Helpful Report
Thank you for your kind review, Marta. We've passed this onto Slav and the rest of our team. Ollie
It has been very satisfied the service from Matt Thomas, quick and efficiently to fix the Coffee Machine.
Helpful Report
Thank you Alejandra. We've passed this onto Matt and the rest of our team. Ollie
Easy ordering process, quick delivery and any service queries etc are dealt with just as quickly!
Helpful Report
Thank you for the kind review, Catherine. We've shared this with our FreshGround team. Ollie
no resolve to issue waiting whole we to resolve leak
Helpful Report
Chris is very pleasant and professional. he explains what he is doing, gives good advice on keeping the machine healthy.
Helpful Report
Thank you for your review Sonia. We've shared this with Chris and the rest of the team. Ollie
Very quick turn around from request to attendance. Also, their service team is always friendly and flexible. Today, Slav was again amazing.
Helpful Report
Thank you Alex. It's a joy to read your review. We've passed it onto Slav and the rest of our team. Ollie
Jamie was super helpful and spoke me through the settings step by step to resolve the issue regarding the strength. It took a little trial and error but he knew what he was doing, helpful do this over the phone instead of waiting for a call-out.
Helpful Report
Thank you, Ruby. We've passed this onto Ruby and the rest of our team. Grateful. Ollie
Had Slav visit to put right issues just what an engineer should be Helpfull/ Explained well all issues thanks to all well done Slav
Helpful Report
Thank you Pamela. We've shared your review with Slav and the rest of our team. Ollie
Steve helped us with the coffee machine not working properly. He was very helpful and quick. Thank you
Helpful Report
Thank you for your lovely feedback, which we have shared across our team.
Slav Nowak done his usual excellent service and is always efficient and professional and delighted he came today as he helped with other job not on his spec. Well Done Slav
Helpful Report
Thank you for your excellent review, Gary. We've passed your words onto Slav and the rest of the team. Always a pleasure. Ollie
FreshGround is rated 4.9 based on 767 reviews