FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, 4th Floor, 141 Moorgate, London, City of London
Rating: 4.90

4.9 Rating 780 Reviews

98 %

of reviewers recommend FreshGround

Company Reviews

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always prompt to response and well knowledge engineers.”

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Thank you Anita. It's always a pleasure.

“Ryan was polite, very helpful and knowledgeable. Based on our experience with him today would definitely recommend.”

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Thank you Dawn. We've shared your kind words with Ryan, and the rest of our team. Ollie

“Ryan from FreshGround was very polite and helpful, installed a new Billi unit at our centre to a very high standard. The replacement was also arranged very fast by the previous team member who found the initial fault. Perfect service.”

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Thank you for your kind words, Jack. We've shared them with Ryan and the rest of our team. Ollie

“Great service from Matt...very professional and competently fixed the issue we had. Very helpful.”

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Thank you Mandy. We're shared your feedback with Matt and around the rest of our team. Ollie

“Dialogue with service desk is hassle free with offer of a video call to problem solve. Although we did not take the option, a service technician was booked for the following day. Matt arrived and had a very warm and friendly attitude and very knowledgeable. Fixed the problem very quickly.”

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Thank you for your lovely review, Brian. It's always a pleasure to help. We've shared your words with Matt and the rest of our team. Ollie

“Jamie took his time listening and explaining to me what the cause of the bad smell could likely be coming from . Thank you”

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Thank you Ze. We've shared your feedback with Jamie and the rest of the team. Ollie

“the engineers are always professional and friendly, answer and explain whatever the issue is/was and course of action they will take to fix the the problem.”

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Thank you Mak. It's always a pleasure. Ollie from FreshGround

“FreshGround customer service and engineers have always been helpful and friendly whenever there's a call out or site attendance. They always manage to fix the issue and leave tips on how to try and avoid it whenever possible. The engineers are always respectful of our work environment and our customer when onsite.”

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Thank you Liliana. It's a joy to hear about your experience. Happy we could help. Ollie from FreshGround

“A reliable service with friendly staff, always happy to help. ******”

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Thank you Jeremy. We're shared your words across our team. Grateful Ollie from FreshGround

“Angelo was simply great.”

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Thank you very much Gaetano. We're shared your feedback with Angelo and the rest of our team. Ollie from FreshGround

“Friendly engineers”

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Thank you Richard. It's a pleasure. Ollie

“Happy with the maintenance service, all has been done very well and smoothly.”

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Thank you very much Viktoria. We're always on-hand if you need us. Ollie from FreshGround

“Ryan's always a great help!”

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Thank you for your review, Cav. We've passed this onto Ryan and the rest of our team. Always a pleasure. Ollie from FreshGround.

“Matt goes above and beyond…. He’s knowledgeable, experienced, friendly and efficient.”

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Thank you for the excellent review, Yael. We've passed it onto Matt and the rest of our team. Ollie from FreshGround

“Matt was very helpful and polite, nice to talk to!”

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Thank you Nick. We've passed your feedback onto Matt and the rest of our team. Ollie

“Very quick response, Angelo was polite and efficient. Many thanks”

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Thank you. We've shared your response with Angelo and the rest of our team. Ollie from FreshGround

“Slaw and Matt have been amazing every time.”

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Thank you Dimo. We're delighted to hear that. Ollie from FreshGround

“As always super quick to respond and action! Thank you.”

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Thank you Anita. We're always delighted to help. Ollie from FreshGround

“Quick and efficient! Thank you Matt Thomas!”

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Thank you Shereen. We've shared your feedback with Matt and the rest of the team. Always a pleasure. Ollie from FreshGround

“Lyndon is always a pleasure, very polite and professional”

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Thank you for your review, Kim. We've shared with our team. Ollie

FreshGround is rated 4.9 based on 780 reviews