FreshGround Reviews

4.93 Rating 110 Reviews
100 %
of reviewers recommend FreshGround
Read FreshGround Reviews

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London

Write Your review

Tell us how FreshGround made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Good Service delivered promptly
Helpful Report
Hello Gillian, Glad to hear you are pleased with our service. Thank you! All the best, Zoe
Excellent Service - very fast.
Helpful Report
Thank you, Frankie! All the best, Zoe
Fantastic team, very attentive and accommodating.
Helpful Report
Hello Christina, Thank you for your feedback! All the best, Zoe
Engineer Slav was helpful and did a good job!
Helpful Report
Thank you! We'll be sure to pass this onto Slav. All the best, Zoe
The service was quick & efficient as per usual. Slav Nowak, Laura, Dean and the rest of the back office team have been great!
Helpful Report
Thank you for leaving such a great review! We are so pleased to hear your comments. All the best, Zoe
Pat did great. thank you.
Helpful Report
Afternoon Peter, That's great to hear! Thank you for your feedback. All the best, Zoe
Jamie was very pro-active and helpful.
Helpful Report
Thank you for your feedback! All the best, Zoe
Jamie was fab! Thanks buddy!
Helpful Report
Afternoon Natalie, Thank you! We will pass your comments onto Jamie. All the best, Zoe
Quick and efficient service from FreshGround Slav Nowak is the man, always goes above and beyond.
Helpful Report
Thank you! We really appreciate your comments. All the best, Zoe
We found Freshground very professional, great prices, perfect and prompt installation, and customer service was polite and efficient.
Helpful Report
Afternoon, Thank you for spending the time to leave such great feedback! All the best, Zoe
New machine installed, up and running and working well. All completed within a very short time frame.
Helpful Report
Thank you, Nikki! We are glad to hear you are happy with our service. All the best, Zoe
Friendly and efficient service, would recommend.
Helpful Report
Hello Jo, Thank you for your feedback! All the best, Zoe
A very polite Pat Haslett came in today and he fixed the issue really quickly. He noticed that there was very less pressure with the sparkling water and hence got that changed. He then noticed that there was an issue with the pump which would need to be changed/ fixed - which he said they will do once the part is ordered and comes in. Best thing is - he went above and beyond and did not just do what was assigned to him. He is a real Gem.
Helpful Report
Afternoon Evelyn, Thank you for this great feedback! We have passed your comments onto Pat and the client care team. All the best, Zoe
so far so good, thanks!
Helpful Report
Thank you, Mike! All the best, Zoe
Really helpful. great products. thanks for your help.
Helpful Report
Hello Robyn, Thank you for your feedback! We are glad to help in any way we can. All the best, Zoe
Very quick service great coffee
Helpful Report
Thank you, Sue! All the best, Zoe
Freshground have been very helpful during lockdown, just one little glitch in that we had a delivery at our office building of Water Filters even though our own office is closed until November. We hadn't been notified of the delivery and luckily i was able to arrange for the delivery to be declined. I am happy to report Freshground were able to sort out the issue quickly so all in all everything is now fine, thank you.
Helpful Report
Afternoon Elizabeth, Thank you for your feedback! We appreciate your comments and are glad we could resolve the issue for you. All the best, Zoe
Excellent service and brilliant products - love the coffee too
Helpful Report
Thanks so much, Malcolm! All the best, Zoe
Staff are always very professional and polite and a speedy delivery service thank you
Helpful Report
Hello Sandra, I'm so glad to hear you've had a great experience. Thank you! All the best, Zoe
Always a very quick response to an order request and fast delivery, great service.
Helpful Report
Thanks, Lisa! So pleased to hear you're happy with our service. All the best, Zoe
FreshGround is rated 4.93 based on 110 reviews