FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, 4th Floor, 141 Moorgate, London, City of London
Rating: 4.89

4.9 Rating 767 Reviews

98 %

of reviewers recommend FreshGround

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coffee Machine broke down, but was quickly fix with a Video call from Slav Nowak. Thanks again.”

Helpful Report

Hi Rizal, and thank you for using our CoffeeCrew Live Assist service! I'll share your brilliant review with Slav and the rest of the team. Best, Ant

“The engineer was efficient and knowledgeable.”

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That's great to hear Lorenzo, thanks for letting us know! I'll share your feedback with the FreshGround team. Thanks, Ant

“Lyndon is amazing, come to service our water urns ,we'll presented ,friendly and very efficient Our clients at Basepoint Shoreham by Sea were all impressed Thank you Anton”

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Hi Anton, thank you for your review and fantastic feedback on Lyndon. I'll share your kind words with him, and the rest of team. Best, Ant

“Excellent service as always”

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That's great to hear Oz. Thanks for taking the time to tell us! I'll share your feedback with the team now. Thanks, Ant

“Everyone is happy to provide the needed support, keep up the good work.”

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That's fantastic to hear, thanks Malcolm! Best, Ant

“Excellent service from freshground and engineer Catherine.”

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Thank you for taking the time to leave a review! I'll be sure to share your excellent feedback with Catherine and the FreshGround team. Thanks, Ant

“Very satisfied with the installation of an upgraded coffee machine appliance by your engineer Nick Harding. We can now hopefully as firm satisfy most coffee drinkers that we have.”

Helpful Report

Hi David - Grateful for you sharing this lovely feedback. We've passed your words onto Nick and the rest of our team. Ollie

“Chris came in to fix our leaking Billi tap and got it working right away :)”

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Hi Megan, thanks for taking the time to leave a review. It's great to hear that Chris got your Billi tap up and running again. I'll make sure he sees your feedback, along with the rest of the team. Best, Ant

“Ryan was simply great!”

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That's great to hear, thanks Gaetano! I'll share your review with Ryan and the team. Best, Ant

“As always, excellent service is provided for. Thank you to Freshground and the team.”

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Thank you so much for taking the time to leave such a fab review, Shama. I'll be sure to share it with the whole team. Best, Ant

“Excellent service as usual”

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And an excellent review too, thanks for taking the time to leave it, Oussama! I'll share it with the team. Thanks, Ant

“Lyndon always arrives when scheduled. He is kind, friendly and polite.”

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Hi Denise, thank you for taking the time to leave a review for us. I'll be sure to pass your fantastic feedback on to Lyndon and the rest of the team. Best, Ant

“The engineer was very helpful and sorted the problem out . no complaints”

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Thank you Nina. Delighted to help. Ollie from FreshGround

“After a few issues, Pat was scheduled to deal with the issue with a couple of the BilliTaps and did an amazing job as always! appreciate the last minute callout from the busy service team at FreshGround.”

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Thank you Eddie. It's always a pleasure working with you. Ollie from FreshGround

“Kathrine, was an absolute star, she has always been a ray of sun shine. She already knew what needed fixing on our machine. which was great. Kathrine, did it swift and professionally.. Amazing!!”

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Thank you Cassandra. Wonderful to hear this - we've let Catherine know! Ollie from FreshGround

“Excelent service and coffee!”

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Thank you Georgina. It's a joy to help. Ollie from FreshGround

“5 star!”

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Thank you Dimi! Delighted to help. Ollie from FreshGround

“Excellent service”

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Thank you Kerry. Ollie

“Ryan was very informative and delt with both our issues in a timely manor, without causing any disruption to the clients or his surroundings. He updated me throughout his visit and made sure I was happy with everything before leaving.”

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Thank you Phillipa. This is wonderful to hear. Ollie from FreshGround

“Arranged a telephone call as soon as the fault was reported. Very polite, super friendly and knowledgeable, problem rectified in a couple of minutes and advised to call again if other problems occur.”

Helpful Report

Thank you for your kind review Danielle. We've shared your review across the FreshGround team. Ollie

FreshGround is rated 4.9 based on 767 reviews