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Freightlink Reviews

4.8 Rating 2,411 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

4.8

Based on 2,411 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 29th January 2024

Freightlink 5 star review on 23rd December 2023

Freightlink 5 star review on 1st November 2023

Freightlink 5 star review on 23rd October 2023

Freightlink 5 star review on 23rd August 2023

Freightlink 5 star review on 23rd August 2023

Freightlink 5 star review on 9th July 2023

38

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Di un 5 stelle a Bogdan Niculcea.. ha saputo risolvere il mio problema di prenotazione facendomi sentire rassicurato . Io prenoto circa 4 traghetti al mese … bravissimo..👏👏👏”

Posted 9 hours ago

“FOARTE BINE”

Posted 1 day ago

Vă mulțumim pentru recenzia dvs., ne bucurăm să aflăm că experiența dvs. cu Freightlink a fost una pozitivă!

Posted 17 hours ago

“Perfect service”

Posted 3 days ago

Hello, and thank you for your review! We're thrilled to hear that your booking experience with us was positive.

Posted 3 days ago

“Very helpful member of staff. Looking forward to dealing with her in the future!”

Posted 1 week ago

Hi George, thank you for your review. We're happy to hear that our team member was able to help and made your booking hassle- free!

Posted 6 days ago

“Romanian Team have a very poor communication , very unprofessional...drop trailer today -Sailing in 2 days”

Posted 1 week ago

We're very sorry to hear that your recent sailing was cancelled. Please keep in mind that open tickets require check-in for confirmed sailing times. Our customer service team have in contact with you by email and phone to assist you with your queries. Unfortunately, the cancellation of your sailing was due to unforeseen technical issues with the ferry, which are out of our control. Ferry operators prioritize the safety of our passengers and crew, and these technical issues necessitated the cancellation, and rescheduling your trip for a later sailing.

Posted 1 week ago

“Very happy great service highly recommend”

Posted 1 week ago

Hello, and thank you for your review. We're thrilled to hear that our customer service team was able to help with your booking!

Posted 1 week ago

“Excellent service”

Posted 1 week ago

Hello Vasil, thank you so much for your review! We're thrilled to hear that our team of experts were able to answer your questions and help with your booking.

Posted 1 week ago

“Customer service seem excellent and helpful”

Posted 1 week ago

Hello, and thank you for sharing your review. We're thrilled to hear that our team of experts were able to help and made your booking experience with us simple and hassle free!

Posted 1 week ago

“Polecam, szybka i fachowa obsługa.”

Posted 1 week ago

Dziękujemy serdecznie za wystawienie opinii- cieszymy się, że nasz zespół ekspertow był w stanie pomoc w szybkiej i sprawnej rezerwacji!

Posted 1 week ago

“Професионалисти както винаги”

Posted 1 week ago

Здравейте, благодарим Ви за отзива.

Posted 1 week ago

“Хорошая компания быстро и качественно делает свою работу.”

Posted 1 week ago

Здравствуйте, и спасибо за ваш отзыв! Мы рады слышать, что наша команда экспертов помогла сделать ваш опыт бронирования с нами простым и беззаботным.

Posted 1 week ago

“As usual a great team and manager Joe. Nothings ever to much trouble for the guys and gals. Thank you freightlink”

Posted 1 week ago

Hi Alan, and thank you for your review. We're thrilled to hear that our team experts is always able to help with any queries you have- we'll make sure to let them know about your comments right away!

Posted 1 week ago

“service support is amazing and quick to respond.”

Posted 2 weeks ago

Hello, and thank you for your review. We're happy to hear that your booking experience with us was a positive one!

Posted 2 weeks ago

“Great Site to Book Ferries”

Posted 3 weeks ago

Hi Fred! Thank you for your review. We're happy to hear that you found our booking tool easy to use!

Posted 3 weeks ago

“good service !”

Posted 3 weeks ago

Hi Martine, thank you for your review! We're happy to hear that your booking process with us was hassle-free, and we're looking forward to working with you in the future.

Posted 3 weeks ago

“Very good .....”

Posted 3 weeks ago

Hello, and thank you for your review! We're happy to hear that your experience with us was a positive one. All the best!

Posted 3 weeks ago

“Thanks you did good job son I will have other booking with you”

Posted 3 weeks ago

Hi Rashad, thank you for your review! We're happy to hear that your booking went smoothly with us, and we're looking forward to be working with you in the future. All the best!

Posted 3 weeks ago

“I have to say, you guys where great. This was my first booking with you and it was fairly straight forward. That is until my driver got to port when P&O said that we didnt have a booking and they where really unhelpful. After a quick call to yourselves, your agent rang my driver, spoke with agent at the port and sorted it all out, my driver got on the ferry and continued his journey. Unbelievable customer service from your agent who went over and above to do her job and eleviate my stress levels. THANK YOU!!!”

Posted 4 weeks ago

Hello Gareth, thank you so much for your review. We're happy to hear that our team helped make the journey less stressful, and will make sure to pass on your feedback to the relevant agent right away!

Posted 4 weeks ago

“Amazing service! I booked the wrong way and called at 8pm and the team were able to change the booking with no hassle. This is our second trip but we will be doing many more with Freightlink!!”

Posted 1 month ago

Hello, and thank you for your review. We're happy to hear that our team of experts was able to quickly help with your booking, and are looking forward to working with you in the future!

Posted 4 weeks ago

“Customer service is great. Very helpful and easy to followed. Thanks”

Posted 1 month ago

Hi Claude, thank you for your review! We're pleased to hear that our team of experts was helpful and made your booking experience hassle-free. All the best!

Posted 1 month ago

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Freightlink is rated 4.8 based on 2,411 reviews