Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Freightlink Reviews

4.8 Rating 2,416 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

4.8

Based on 2,416 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 29th January 2024

Freightlink 5 star review on 23rd December 2023

Freightlink 5 star review on 1st November 2023

Freightlink 5 star review on 23rd October 2023

Freightlink 5 star review on 23rd August 2023

Freightlink 5 star review on 23rd August 2023

Freightlink 5 star review on 9th July 2023

38

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to give a great review to Mr Bogdan Niculcea. Patient, competent, and above all very efficient, even though he had to work in an area not within his competence. Excellent knowledge of the Italian language, not just technical terms. We spent over twenty minutes on the phone and he never got a word or verb wrong. Congratulations Bogdan and thank you for your excellent work”

Posted 2 months ago

Hi Stefano! Thank you for your review, it's great to hear that all went smoothly and the experience was very positive. We will make sure to pass on your comments over to Bogdan right away. All the best!

Posted 2 months ago

“exellent communication with Yanislav /my account manager/.”

Posted 3 months ago

Hi Svetla, Thank you so much for your review. We will make sure to pass it onto Yanislav! All the best.

Posted 3 months ago

“The reservation was successful”

Posted 3 months ago

Hi Aleksandra, thank you for your review! Serdeczne pozdrowienia!

Posted 3 months ago

“It was brilliant”

Posted 3 months ago

Thank you for your positive review. Great to hear that our service met your expectations and left a positive impression! All the best!

Posted 3 months ago

“Здравейте, искам да благодаря на екипа Ви за професионалната работа! Спициално благодаря на Янислав Иванов за съвместната ни работа, за оказаната помощ и напътствия,за приятелското отношение! За мен е удоволствие да работя с Вас и очаквам и в бъдеще да продължим така! С уважение: Цветанка Манева -част от екипа на "Соларпро Кънстракшън" АД”

Posted 3 months ago

Здравейте, благодарим Ви за доверието и супер ревюто, ще го предадем на Янислав. Очакваме с нетърпение да продължим да работим заедно и в бъдеще! Всичко най-хубаво от нас!

Posted 3 months ago

“very helpful and understanding through every booking we do via UK/EU.”

Posted 3 months ago

Hello Phil, thank you for choosing Freightlink and for taking the time to share your feedback- we will make sure to pass it on to our customer service team. All the best!

Posted 3 months ago

“Its extreme simply to work with app”

Posted 3 months ago

Thank you for your review! We are happy to know that using our app has made working with Freightlink such an easy and convenient experience for you. All the best!

Posted 3 months ago

“Simple and easy booking process. Help available, if required. Friendly follow up from customer service. Thank you very much!”

Posted 3 months ago

Hi Steven, thank you for your 5-star rating! We are pleased to hear that you found our booking process simple and easy, and hope to see you again in the future. All the best!

Posted 3 months ago

“as always, everything is fine”

Posted 3 months ago

Hi Tomasz, Thank you so much for taking the time to give Freightlink a 5-star rating! We appreciate your feedback and look forward to serving you again in the future. Serdeczne pozdrowienia!

Posted 3 months ago

“Boom Boom - This man Joseph Horan is the man to help you out. Never been to Belfast Never used freight facilities - Joseph just put me at ease and sorted the whole lot . If he wants a job - I'll give him a job... Any further bookings I need Joseph will be my first point of call .... THANK YOU Mr Horan !!!!!!!”

Posted 3 months ago

Thank you so much for your amazing 5-star review! We'll make sure to let Joe know about your kind words. Thank you again for choosing Freightlink, and we look forward to serving you in the future.

Posted 3 months ago

“very quick and supportive customer care service. Welldone guys!”

Posted 3 months ago

Thank you so much for your 5-star rating of Freightlink, we do appreciate it. We'll make sure to share your compliments with our team. All the best!

Posted 3 months ago

“pro activ booking agency.”

Posted 3 months ago

Hi Frank, thank you so much! We appreciate your positive feedback!

Posted 3 months ago

“Very easy to book on their site and we find it cheaper than anyone else. The staff are always friendly and very helpful. Highly recommend Freightlink!”

Posted 3 months ago

Thank you so much for the 5-star rating! We're glad to hear that our team was able to help with your booking. We look forward to supporting you with your bookings in the future. Have a great day!

Posted 3 months ago

“ok ok ok ok ok”

Posted 3 months ago

Hi Iulian, we appreciate your positive feedback!

Posted 3 months ago

“First time using Freightlink. Very easy. Very helpful.”

Posted 3 months ago

Thank you Ryan for your 5 star review! We're pleased to hear that your first time using Freightlink was both easy and helpful.

Posted 3 months ago

“Perfekt verlaufen. Gerne wieder”

Posted 3 months ago

Danke Ulf, für die 5 Sterne Bewertung von Freightlink! Wir freuen uns, dass du Freightlink benutzt hast und dass alles perfekt verlaufen ist.

Posted 3 months ago

“VERY GOOD”

Posted 3 months ago

Thank you so much for your fantastic 5-star review! We are grateful for your loyalty and for taking the time to rate us so highly. Have a great day and a Happy New Year!

Posted 3 months ago

“Help with paperwork second to none. Plenty of advice, refunds dealt with quickly and efficiently.”

Posted 4 months ago

Thank you so much for your kind words and for your 5-star rating! We pride ourselves on being our customers' no.1 choice for freight ferry & tunnel bookings - so it's great to hear that you are enjoying our service. Have a great day and a Happy New Year!

Posted 3 months ago

“Freightlink solutions is very good for tickets for ferry, good prices, easy for reservation”

Freightlink 5 star review on 23rd December 2023

Posted 4 months ago

Thank you so much for such a wonderful 5 star rating, and of course for the fantastic photo & video! We are delighted to hear that you have found our service convenient. Have a great day and a Happy New Year!

Posted 3 months ago

“Efficient, helpful, friendly. Couldn’t run without Freightlink”

Posted 4 months ago

Hi Frank, thank you so much for giving us a 5 star rating! We are happy to have you as a loyal customer and it's fantastic to hear that you are enjoying our service. Have a great day and a Happy New Year!

Posted 3 months ago

«
1
...
2
3
4
5
6
»

Freightlink is rated 4.8 based on 2,416 reviews