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Freethought Internet Reviews

5.0 Rating 175 Reviews

100 %

of reviewers recommend Freethought Internet

Company Reviews

5.0

Based on 175 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Freethought Internet:

Freethought is a 100% UK based web host and we pride ourselves on giving our customers absolutely amazing service with incredible products. We provide everything from domains, to hosting, to SSD virtual servers, as well as leased lines and IP transit.

Anonymous

Anonymous // 01/01/2019

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“Great service.”

“Absolutely brilliant. Edward went 'Above & Beyond' in helping us out. Very grateful indeed. Neil @ Perfect-Teams...”

Above and beyond is what we're all about, so glad Edward was able to get you sorted out, and thank you for the great review! 👍

“I have been developing and editing a website for about five years, and since the website was migrated to Freethought their service has been exemplary. Although I am reasonably competent in HTML and Javascript, I sometimes have to ask Freethought for help. For example, when implementing a Feedback page or when upgrading the domain from http:// to https://. On every occasion I get a prompt, helpful and detailed reply, for which I am really grateful. I currently work alone at home - not as previously in an office surrounded by software gurus. So it's really important to have support in the background when it's needed. Keep up the good work, guys!”

Thanks for the amazing review! Exemplary is definitely the sort of language we like to hear to describe us, thanks so much for the positive review! We are only too happy to help you out with whatever you need.

“As a business owner, for whom our e-commerce system is critical, the dedication to up-time shown by the team at Freethought gives me piece of mind. The knowledge that is shown and the patience that is given is outstanding.”

“I'm a fairly recent convert, but extremely happy with the service provided so far. Never had any problems with hosting, and the support team have always been very responsive, helpful and usually go above and beyond what I'd expect. A recent transfer in from another (much less able) hosting company was handled with great efficiency and meant I had very little to do. Excellent.”

It's really good to hear that we're able to meet and exceed your expectations, and transfer your websites over such that you don't have to worry, thanks for the great review!

“I've been a customer of Freethought Internet for close to a decade and I can't fault them. Their support is first class, always replying to tickets within minutes and solving problems just as quick.”

We absolutely love having you as a customer Joel, and for such a long long time as well, we look forward to many more decades to come 😀

“Super quick at responding to any query and resolving issues. Always good communication when servers are changed or upgraded. Would definitely recommend.”

“Always very responsive and helpful. I've had issues worked on out of hours and on weekends. Great service”

“Good allround webb producing site. Well run with good personnel”

“I've been a client for many years and prior with lots of other hosting firms, Freethought has been far and away the best hosting service I've been with. support & communication is superb”

“I experienced difficulties in getting my website back up and running with a few companies, I contacted Edward at Freethought and he was amazing, not only did he get my website sorted for a small charge, he did extra work and it improved my website no end, with no charge. I would highly recommend Freethought to everyone, professional service. Thanks again Edward Kind regards Craig Davies”

“Excellent customer service, beyond expectations.”

“What I loved about you guys is that you understand customer requirements and their issues. And bring something that can make our experience better, unlike other hosting companies which have a fixed set of rules, and won't even consider on any factor.”

“Very happy with the ease of setting up the accounts. Pleased with the helpful and relevant answers to technical questions.”

“My site went down and i could not immedaitely see why this had happened. Freethought technical help 'Edward' immediately identified the problem and fixed it. My site was then available. This tech support is speedy, professional and supportive to me as a client and this is invaluable.”

“A little over a year ago, I moved to Freethought on the recommendation of a friend and business colleague. Previously I had been with a multi-national company and when an I.T./email/server problem/issue arose, it took days to fix which of course means that you loose business. The idea of moving to an alternative provider sent shivers down my spine (I am a technical Luddite). The transition to Freethought was simple, easy and stress-less due to the professionalism of Freethought (they care!). Freethought are always there to answer any questions, sort out technical issues and most importantly, offer an outstanding service. I trust Freethought implicitly and with that in mind, Freethought allow me to get on with running my company in the confidence and knowledge that Freethought are supporting me. In today's society we are very quick to criticize, yet slow to praise. I have no criticism with Freethought, only praise!”

“Freethought's support is second to none. I have submitted queries at stupid times of day, and have been astonished to detailed and helpful responses in no time whatsoever. Nothing is too much trouble for these guys, and I take my hat off to them!”

“Exceptionally competitive products and OUTSTANDINGLY good customer support at the end of a phone line! I cannot rate this company highly enough. The support line number is answered by a knowledgeable, patient human being whose only wish, it seems, is to ensure that your questions are answered and any technical help is provided (typically "don't worry, I'll do it for you and send a link so you can see how to do it"). I needed lots of help setting up a WordPress site from scratch with no WordPress knowledge or experience. I didn't think that companies like this existed any more. And NO, they didn't pay me to write this review :)”

We're so glad you're enjoying our service so much! It makes our day every time we get such a glowing review ☺️

“When our excellent previous server provider TDMweb sold our contract to Freethought, I was wary; however, they chose well. Yes, we have had some issues, but no dynamic server relationship is without issues. Freethought has always resolved everything quickly and professionally, and in a friendly, personal manner. Fully recommended.”

We're always nervous meeting our new customers, but we're confident in what we do and we're so so pleased you are enjoying the level of service we provide 🙂 Thanks for the great review!

“rapid response with a working solution”

Great to hear that we've been able to resolve your issue so quickly, thanks for the review!

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Freethought Internet is rated 5.0 based on 175 reviews