Freeflush Insights

Freeflush have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

 

A-
Happiness Grade
A

Price - Excellent

95.00%
Industry Average
" Freeflush have been excellent in a quick delivery, communicating accurately the planned date and keeping to it. The wall hung water butt is keenly priced, capacious and sturdy, except for the spare bungs which are not of the same standard. Freeflush have been excellent in supplying replacement bungs without quibble. Thank you. "
- Anonymous
" great product, price, service, communication and speedy delivery! "
- luke
" The product that I purchased is of very high quality. The price was expensive compared to others on the market but I consider it to be good value. Definitely recommend Freeflush for product description and dispatching order the same day and delivering on time. "
- Rajni Patel
Write your review on Freeflush
A

Delivery - Fast

98.28%
Industry Average
" Ordered an original self cleaning rainwater filter and raindiverter, delivery was fast and efficient, the only negative is the instructions are printed on the bag and are basic, otherwise I'm extremely please with my purchase, will effeminately use Freeflush again should the need arise "
- Les Huskisson
" Freeflush have been excellent in a quick delivery, communicating accurately the planned date and keeping to it. The wall hung water butt is keenly priced, capacious and sturdy, except for the spare bungs which are not of the same standard. Freeflush have been excellent in supplying replacement bungs without quibble. Thank you. "
- Anonymous
" Good value, prompt delivery, most of all impressed with very attentive service. "
- Maureen Coleman
B-

Refunds - Average

66.67%
Industry Average
" helpful on emails. Delivery was quick. Unfortunately caps not suitable for my water butt. Refund process simple "
- Anonymous
" Company were very helpful. The caps I needed were delivered quickly. Unfortunately not suitable and no problem with getting a refund. Seem a real customer focused company "
- Anonymous
" By mistake I ordered the wrong size of water butt from the Freeflush website - but they happily and promptly arranged a refund and to send out the correct item (which happened to be cheaper) - so, good service and very considerate - many thanks Hayley! "
- Ian Ryder
A
96.55%
Industry Average
" Good products and good service. I was kept well informed during the whole purchase process in a personal and caring way. I did have a problem with the product that I purchased but this handled in an equally personal and caring fashion. "
- Anonymous
" Very good service for a wall mounted water butt, which we have been trying to replace for some time. "
- susan kilby
" The item was easily identifiable on the site and easy to order. It arrived very quickly and the contacts from customer service were excellent. "
- Gillian Walton

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Alice, Customer Support