FreeAgent Reviews

Name: FreeAgent
Rating: 4.48

4.5 Rating 630 Reviews

90 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 630 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0800 288 8691

Email:

marketing@freeagent.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

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Posted 5 years ago

“Very intuitive interface and we really like being able to link to our company bank accounts, too.”

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Posted 5 years ago

“It makes accounts super-easy and chases invoices for me, so things get done.”

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Posted 5 years ago

“By being intuitive”

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Posted 5 years ago

“Good value and functional solution”

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Posted 5 years ago

“seems to do the job just fine”

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Posted 5 years ago

“It allows me to easily organise my finances. I can see what's going in and coming out. And FreeAgent also lets me send professional-looking invoices.”

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Posted 5 years ago

“FreeAgent automates the most tedious and boring tasks that freelancers have to do. It's fast, relatively easy to use and doesn't have a very steep learning curve. FreeAgent's staff are also super-helpful, which is an incredibly important thing. I never feel left in the dark.”

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Posted 5 years ago

“Very intuitive and easy to use. My only criticisms would be date format and more importantly being able to add multiple lines with different accounting codes to a single bank transaction.”

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Posted 5 years ago

“Easy system to work with and understand.”

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Posted 5 years ago

“works well for us a company but really need to be able to see where we spend our money on a month to month basis, this option is available to see who spends with you but not to who you spend with”

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Posted 5 years ago

“Easy to keep up to date with invoicing, expenses etc.”

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Posted 5 years ago

“Its just so so easy to use in the office and on the go”

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Posted 5 years ago

“its just great”

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Posted 5 years ago

“Free Agent has made my business run so much more efficient. It also means I no longer have to save shoe boxes for my reciets! Love how it manages invoices and scans you’re bank account and updates. One down side to Free Agent is the customer care. 9/10 times when I ring for support, I get put through to reception and get promised call backs. Most times they call back in the same day, once or twice they haven’t. The annoying this that they’ve called me back later in the day when I haven’t been sat at my computer. They need more staff.”

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Posted 6 years ago

“Great for service oriented sole trader/small business. Its great for… Tracking projects & project profitability. Invoicing is really neat and well implemented. Banking has live bank feeds keeping things always up to date. No reconciliation as such, just “explain” transactions I.e. assign to expense category and job etc as they appear . VAT, Corporation tax and self assessment fully implemented and linked to government gateway account. Very easy tracking of out of pocket expenses & mileage. Uploading expense receipts on the move via smart phone app and camera. No more paper receipts! Attach PDFs to expenses. Upload business documents. Store insurance certificates, Public Liability, VAT certificate etc. Multi currency. RTI payroll upload to HMRC. Useful dashboard showing unpaid invoices, cashflow and a quick P&L balance sheet position. Support from FreeAgent is quick and mostly very helpful. Terrible for… Producing reports beyond clunky P&L, Balance sheet & Trial Balance. No expense reports, sales report, customer sales, user customisable report or data query. No business analysis tools. User data input can be confusing as FreeAgent pre-fills most form fields with last entered Data (presumably they think this is helpful for users entering repetitive data). Can lead to clumsy and inaccurate data entry if your jobs, invoices and expenses aren’t all repetitions. (Wish they’d just leave it all blank).”

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Posted 6 years ago

“Good software allowing us to keep records and reduce our admin time. Also the customer service is incredibly fast.”

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Posted 6 years ago

“I've used Freeagent for a few years now and love it. It has saved me a lot of admin time and enables me to easily track my time and expenses and produce professional esimayes and invoices with minimal effort. Just needs integration with a decent reporting and dashboarding tool like PowerBI for the film five stars.”

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Posted 6 years ago

“Automates and consolidates a lot of accouting chores. Has a few flaws in terms of integration between functionality. Example being Expenses against actual account in the ledger. Still highly recommend.”

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Posted 6 years ago

Thanks for taking the time to leave your feedback, we really appreciate it!

Posted 6 years ago

“Easy way to send invoices and keep track of expenses”

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Posted 6 years ago

FreeAgent is rated 4.5 based on 630 reviews