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Free Price Compare Reviews

4.7 Rating 4,128 Reviews

97 %

of reviewers recommend Free Price Compare

Company Reviews

4.7

Based on 4,128 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Free Price Compare:

* Save Up to £318* on gas and electricity.

* No one compares more energy suppliers than us.

Household Gas & Electricity for your home. Compare suppliers to find your cheapest possible deal and switch in minutes.
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FreePriceCompare.com (Free Price Compare) is a UK based comparison service providing cost effective solutions for the home and commercial market. The service is completely FREE, INDEPENDENT and IMPARTIAL and is committed to finding you a cheaper price.

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Phone:

0203 4757 476

Location:

17 Park Road
London
EN5 5RY

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Free Price Compare 5 star review on 19th May 2020

Free Price Compare 5 star review on 29th May 2019

Free Price Compare 5 star review on 19th May 2019

Free Price Compare 5 star review on 16th May 2019

Free Price Compare 5 star review on 5th April 2019

Free Price Compare 5 star review on 20th March 2019

Mr Stephen Goodreid

Free Price Compare 5 star review on 18th March 2019

23

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Switch to another energy contract is smooth. But when i wrote two emails to customer service teams during switch period, nobody replied me until now. So, good switch team service, they work hard; indifferent email service team, doesn't work. Three stars.”

Posted 5 years ago

“I recently switched my energy supplier via Free Price Compare. It was fairly easy to compare prices using the website, and it seemed to include more results (even the Energy Helpline Collective Switch plan) than others, as it claimed. However, I did not receive any confirmation e-mails, or updates regarding my switch, so I had no idea whether my switch was in progress or not. I e-mailed them a week later asking about the status, but did not hear back. Two weeks later I received an e-mail from my new supplier confirming the start of my new plan. What a surprise! I therefore think the experience from Free Price Compare was merely acceptable.”

Posted 5 years ago

“All I really wanted to do was renew my contract with current supplier and get the best deal available, The only way I could do this was through Price Compare which I felt was a waste of time.”

Posted 5 years ago

“The comparison with my current contract was incorrect - so any quote cheaper or more expensive was actually wrong. I don't want a total expected figure - I want UNIT prices and daily rates!!”

Posted 5 years ago

Hi, Thank you for your review and hope you are well. We would like to take this opportunity to thank you for using the Free Price Compare (FreePriceCompare.com). Unit rates and Standing charges : Unit rates and Standing charges can easily be found under plan info. If we can be of any assistance throughout the switching process please do not hesitate to contact our UK based Customer Services team on 0203 4757 476. Our opening hours are Monday-Friday 10am to 7pm. Kind regards, Customer Services Team FreePriceCompare.

Posted 5 years ago

“We gave all details of our meter and tariffs. We have had another telephone conversation with E D F who have said that they thought that we had an Economy 10 meter still. This has caused a further delay to the switch and we have not yet had comfirmation that the contract has gone through.”

Posted 5 years ago

“It was impossible to tell if I had selected the correct deal for myself with EON, however I accept this was mainly their fault not yours. It is for this reason the Utility Companies need to be better regulated by HMG”

Posted 5 years ago

“early days yet , it would be better to reply to this survey when things have 'happened' . OK to date”

Posted 5 years ago

“So far so good. I will be more able to write a review after the change over has taken place and the monthly payments are in place.”

Posted 5 years ago

“It was good to see the different prices, tho. Hard to get an comparison as had to get all my paperwork out, and try to understand the jargon.”

Posted 5 years ago

“You should really wait until I know whether everything has gone through smoothly, because clearly I can't assess your service until then. So multiple emails asking my opinion are just irksome!”

Posted 5 years ago

“it seams ok dont worry i will let you no if there is any problems”

Posted 5 years ago

“It would have been 100% good, but I did battle with the broken English when the people were trying to explain everything to me.”

Posted 5 years ago

“Quick to do but didn't know if the companies saving the most are reliable”

Posted 5 years ago

“its a little premature to comment,I'll wait until the process is complete before commenting.”

Posted 5 years ago

“So far things have gone well. But I would like more time so I can give a true review when it is up and running.”

Posted 5 years ago

“After looking at various websites I have decided yours is the favourable option, given the option to cancel if not happy with your services.my”

Posted 5 years ago

“Looking to review my energy supply and free price did exactly that with the minimum of fuss and doing the change over for me as well”

Posted 5 years ago

“We are still in the 14 day cool off period so when the switch goes through I will write my review then. Watch this space”

Posted 5 years ago

Thank you for your review and hope you are well. We would like to take this opportunity to thank you for using the Free Price Compare (FreePriceCompare.com). If we can be of any assistance throughout the switching process please do not hesitate to contact our UK based Customer Services team on 0203 4757 476. Our opening hours are Monday-Friday 10am to 7pm. Kind regards, Customer Services Team FreePriceCompare.com 0203 4757 476

Posted 5 years ago

“Once I had made my purchase through Scottish Power I was called by your advisor to explain what the next process was and who the company was. I felt this was a Great Customer Service touch.”

Posted 5 years ago

Thank you for your feedback and hope you are well. We would like to take this opportunity to thank you for using the Free Price Compare. If we can be of any assistance throughout the switching process please do not hesitate to contact our Customer Services team on 0203 4757 476. Our opening hours are Monday-Friday 10am to 7pm. Kind regards, Customer Services Team FreePriceCompare.com 0203 4757 476

Posted 5 years ago

“because it was cheaper than my last supplier”

Posted 6 years ago

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Free Price Compare is rated 4.7 based on 4,128 reviews