Freddie's Flowers Insights

Freddie's Flowers have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
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D

Customer Service - Average

50.00%
Industry Average
" The person I spoke to seemed very blasé about me cancelling the account before I'd even received my first box and then asked if I wanted to be refunded for the flowers that I hadn't received!! Not much idea of customer service. "
- Mari Simpson