4.61 Rating 755 Reviews
91% of reviewers recommend FRANTICELIX
Visit Website


Market Chambers, 4 Black Friers Street, United Kingdom

Are you a business owner?
See Business Solutions

Write Your review

Tell us how FRANTICELIX made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Within 5 Days
on-time delivery
Greater than 89%
accurate and undamaged orders
Greater than 93%
Customer Service
communication channels
Telephone, Email
"Ordered an item 3rd of May, today is the 16th and i have not received the item. They never pick up calls as well. I would never shop from them again"
Posted 2 months ago
Visit Website
"Very disappointed, it has been over 1 week since placing my order and I haven't received my item."
Posted 3 months ago
"I ordered my boots on the 6th still not arrived."
Posted 4 months ago
"Still waiting for my order eleven days later,will not use or recommend Franticelix again."
Posted 5 months ago
"Goods haven’t been received"
Posted 6 months ago
"Nothing has arrived yet where is it ?"
Posted 6 months ago
"Haven't received it yet and Franticelix were unwilling to help me"
Posted 8 months ago
"On attached photo you will see how my shirt arrived with the right collar turned up forming what is almost a permanent crease. I have not unwrapped it or tried to iron it as I need to discuss it with you, but you won't answer the phone. Please contact me!!! Stewart Lenton"
Posted 8 months ago
"It was very hard to cut the tube to fit my dog neck size. The tube is of a material that dies not cut easily tried scissors and various knives at home finally after a few attempts and cutting myself got a handyman to cut it to size. They should either make different sizes or make it easier to cut to size. Would not recommend."
Posted 8 months ago
"I have sent you a support request 3 days ago about my shipment not arriving after 2 weeks. Nobody has answered. Is this the kind of customer service you offer?"
Posted 9 months ago
"How can I review if I haven't received the item after 7 days?"
Posted 1 year ago
"I haven’t received my purchase yet! Received now and excellent. I’d forgotten how bad the weather had been for some people so the problem was with the mail, not the organisation."
Posted 1 year ago
"Made the order on December 21st, still hasn’t arrived"
Posted 1 year ago
"Dreadful. Two weeks now and my item has not been received. The phone just rings or takes you to an answer machine. No-one replies to you. Emails don't work either. Paypal has taken my payment but Franticelix don't respond !"
Posted 1 year ago
"Not happy with responce from franticelix. Only answer emails once a day"
Posted 1 year ago
"Order was dispatched on the 9th still haven't received my item 3 days after the delivery dates and needed the item for a festival this weekend, really not happy with the service won't be using again."
Posted 1 year ago
"You said d the item had been dispatched on Saturday. It is now Wednesday and it has not arrived yet. Now you are asking for a review👎🙁"
Posted 2 years ago
"No idea if the goods are ok or not as they hadn't been delivered yet (as of this morning when I left for work)."
Posted 2 years ago
"Your asking for a review and I haven't even got my goods!! When are they likely to arrive???"
Posted 2 years ago
"Item never arrived on time after paying for express delivery"
Posted 2 years ago
FRANTICELIX is rated 4.61 based on 755 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Create Free Account Now

Fill the details below & get instant access