How would you rate
"I have ordered from Fragrance Direct several times for my mother, daughter, goddaughter and her sister, who all live in the UK whereas I live in France. Christmas and birthday presents which are always very good value for money with a huge selection of products available, the girls/ladies are always more than over the moon :)
So I spend a reasonable amount, and they are thrilled with their presents-what more could a site provide? Well done, Fragrance Direct!"
"Ordered perfume. Very happy. Great variety & sale price affordable"
"No delivery awful unreliable service will never use again"
"quick delivery great product"
"I ordered signature Chloe EDP, and it came nicely packed, without damage, and was the perfect gift."
"I purchased items for my daughter. Excellent service"
"excellent communication, arrived on time and packaging was great"
"Great customer service and the recipient was happy with his gift. I was given lots of notice of the pending delivery and even a text with a time slot that was met. Fantastic."
"The website has a huge range of items, at good prices and items you cannot find elsewhere"
"The order arrived very quickly, was packaged well. I spoke to a very helpful customer service person on the telephone."
"Ordered aftershave for Christmas present, in plenty of time! Hermes apparently delivered item and said it had been signed for by customer!! This was not true, fraud has taken place, Hermes will not deal with me direct, they said that fragrance direct need to deal with this matter! impossible to get through to fragrance direct by phone, managed to get through this evening to be told they couldn't deal with my complaint only between the hours of 9:00 am to 5:00 pm! I also sent email, received automated reply to this, won't get this sorted for Christmas now, very disappointed with service from Fragrance Direct and the courier company they use! expensive present which I cannot replace before Christmas now, although it's Hermes' fault Fragrance direct have been impossible to get hold of!! Very disappointed Won't be using them again!!!"
"Have ordered a few times now from Fragrance Direct, lots to choose from and with great prices."
"Ordered on Monday, got here on Thursday. Order was correct and packed well."
"Free Delivery ,Well packaged items an delivery was quick,Easy to use website"
"Beautiful as described make up bag. This has become one of my favourite Web sites."
"Fantastic products Great prices"
"Great product range. Clear descriptions and great prices"
"great products at cut prices and speedy delivery"