Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 13,521 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 13,521 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 10th April 2024

166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seem to be a good setup and quick delivery if the parts are in stock , if the parts are not in stock expect to have the customers bike on the ramp for a few weeks . If the parts are not in stock try the dealer network don't wait for fowlers .”

Helpful Report

Posted 2 years ago

“Would have given zero stars if possible. Waited weeks and no delivery despite being told the items were on the way. Continuous improvement is about customer delight. Not this time though your service is hopeless.”

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Posted 2 years ago

“Order took weeks to ship and still no delivery as at 27/04/2021”

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Posted 2 years ago

“Hi i rang fowlers and got to speak to graham very nice man i was ordering a race screen smoked for my 2015 gsxr 1000 he gave me the part number and told me i would have to order it on your site and i done that and the screen arrived to me in dublin the problem is he gave me the part number for a 2017 gsxr so it does not fit and i had to pay the customs charge on it so now i am stuck with a screen that does not fit my bike”

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Posted 3 years ago

“Ripped off on postage charges every time.”

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Posted 3 years ago

“Useless after sales service. The overdone telephone answer machine sends you round in circles, they keep recommending ordering on the Web site but it's so out of date that some bikes that are less 3 years old aren't even on the list to choose from. Covid is constantly used as an excuse not to answer the phone. Typical fowlers bad service, how they get to be the main distributor for the South West I can only guess at...”

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Posted 3 years ago

“Sent wrong part. Refund !??”

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Posted 3 years ago

“Not impressed with service this time Took 5 days to get to me even though I had emailed saying posted that day (probably wasn’t ) Sent emails about an item that was the wrong number and I received bulbs instead but not helpful on emails they replied with Yep I would say not good”

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Posted 3 years ago

“Ordered items that was on 3 week delay. Tried to cancel some of the order. But would not refund me.”

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Posted 3 years ago

“Very bad service, Ordered a gasket and an o ring for slave cylinder, said had both parts in stock, got dispatched email next day. Filling day I got another email saying gasket not in stock. So I immediately emailed back saying not to send print as paying 5 quid postage for a print was a bit much, got reply saying couldn't cancel order, was no help whatsoever!”

Helpful Report

Posted 3 years ago

“The product was never delivered. Fowlers parts deoartment are quick take money and to send paperwork but are a very poor on actually providing an item that was suppossed to be a stock item. I intend to request a refund and go elsewhere for my motorcycle parts.”

Helpful Report

Posted 3 years ago

“I had a bad experience since I asked for a reference and a different one arrived, they did not inform that they no longer had that piece and they sent me another that I did not want. We had a bad experience and on top of that they wanted me to pay the return shipping from Spain to give me back the money.”

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Posted 3 years ago

“Placed an order in December for a "back ordered part" heard nothing for over 2 months, then had to call them to be told the parts been discontinued, no refund and no explanation of the lack of communication.”

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Posted 3 years ago

“Impossible to proceed checkout... always a blank page.”

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Posted 3 years ago

“Their page advertised a set of 2 screws for £1.40, and charged £4.50 to post them. I ordered 2 sets. Only one set arrived. When i questioned this, they said i miss read the page. I disputed that, and said i felt i was misled. I was told there was nothing they would do, and that if i wanted the other 2 screws, i needed to repeat the order. That would be £11.80, for 4 very small screws. I declined, and found some in my local shop, for 20p each. I certainly wont be using Fowlers again.”

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Posted 3 years ago

“Frais de douane non stipulé!!! 43 euros! pour une pièce d'une valeur de 112 euros.”

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Posted 3 years ago

“Ordered a part which had to be ordered in from a dealer-fair enough. Paid for first class delivery. Once Fowler’s received; it took nearly 16 days to arrive. I received an email from Fowler’s saying Royal Mail 1st class can take up to 14 days- never heard of that before. Wasn’t happy with the service.”

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Posted 3 years ago

“still waiting for the rest of the order tried twice to get in contacted but no replied that's £12.00 down the drain”

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Posted 3 years ago

“Took money and cancelled purchase”

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Posted 3 years ago

“can not work web page!”

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Posted 3 years ago

Fowlers Parts is rated 4.9 based on 13,521 reviews