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Fowlers Parts Reviews

4.9 Rating 13,521 Reviews

98 %

of reviewers recommend Fowlers Parts

Company Reviews

Product Reviews

4.9

Based on 13,521 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 10th April 2024

Fowlers Parts 5 star review on 10th April 2024

Fowlers Parts 5 star review on 22nd July 2023

Fowlers Parts 5 star review on 22nd July 2023

Fowlers Parts 5 star review on 21st June 2023

Fowlers Parts 5 star review on 20th May 2023

Fowlers Parts 5 star review on 4th April 2023

166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order and both tried to phone and emailed to cancel within 3minutes as realised the order was incorrect. A few days later got a response that it was too late to cancel as the order had already been picked for shipping. Didn't want to pay to send it back so now have a useless part.”

Posted 2 years ago

“I think charging just under £10 for a 50pence bulb is a disgrace”

Posted 2 years ago

“Nothing for front forks.”

Posted 2 years ago

“Did not recieve”

Posted 2 years ago

“Sent wrong part, were not interested in rectifying their mistake. I ordered a fuel tank gasket, they sent an o-ring for the filler cap.”

Posted 2 years ago

“Item not received. Could be because of customs”

Posted 2 years ago

“Parts have still not arrived”

Posted 2 years ago

“Asked for a refund and been ignored 👍 terrible service”

Posted 2 years ago

“never got my spare parts.”

Posted 2 years ago

“Wrong part sent”

Posted 2 years ago

“I ORDERED 9 X ITEMS WHEN OPENING ONLY 3 IN PKT REVISITED STORE AFTER THEY DONE STOCK CHECK FOUND I WAS RIGHT AND MADE UP TO WHAT I ORDERED COST ME ANOTHER GALLON PETROL [VOUCHER WOULD OF BEEN NICE INCONVIENEANCE ]”

Posted 2 years ago

“Disappointed with fowler’s. when ordering parts you are lead to believe that they are in stock but that’s not the case. Over 3 weeks for delivery is unacceptable. No communication or order update, had to contact customer services that thought it was ok to mislead customers about ordering products that are not in stock. Poor service…”

Posted 2 years ago

“The switch I got was faulty and didn't work , as it was £6.00 + postage £10 in total . I decided Not to go for a refund , but ordered another in the hope that this time it will Work”

Posted 2 years ago

“I have only received four parts because two parts are no longer available. I paid for all six parts, but received only four. I'm still waiting for a refund. There is no reply to my emails. I'm disappointed.”

Posted 2 years ago

“Parts are of manufacture standard.very poor communication will not deal with again”

Posted 2 years ago

“You wait 2-3 weeks for most parts now. No one replies to your emails. So you phone up to cancel your order because other suppliers don't seem to have the same issue. You are told that you must email your cancellation to the relevant department. So you email your cancellation and get no response. Fed up of waiting you order your parts from somewhere else which arrives 2-3 days later. Then your Fowlers parts arrive and are told you can't return them without a fee. So it seems like Fowlers don't dispatch your item until your cancel them. This has happened with my last four orders with them. It's unforgivable service given the size of the company. I shall be taking my workshop business elsewhere.”

Posted 2 years ago

“Submitted an order late evening and accidentally selected the wrong delivery address within my account. At 9.00 am next day I rang Fowlers to ask if this could be changed or cancelled. The order hadn't even been picked! Staff spoke some rubbish about card payment insurance and addresses. If that was the case why can you get goods sent to one address, different to the billing address?? Used fowlers for years - Yes it was my fault but the quality of a company comes into play when a problem arises. No help whatsoever. Cost me a 60-mile drive to collect. And in case Fowler's reply to this feedback - The timeframe used to write a reply could have been used to either cancel my order or change my address! Will use another supplier in future.”

Posted 2 years ago

“ORDER # FP1268195- I would like bring to your attention that I might never receive my order due to my parcel being sent by Royal Mail instead of UPS. I specified in many emails that my order must be sent via UPS , because our South African postal service is absolutely useless and will take months IF I ever receive it. I was quoted on UPS and I paid for UPS. I've emailed Nick Few regarding this , but no reply after days. This was my first time ever dealing with Fowlers and I'm not impressed. The tracking shows the parcel left the UK 8 May 2021....”

Posted 2 years ago

“Place online order Sunday, missed a part, phoned 0900 Monday and told impossible to change, even though parts were out of stock and need ordering in. Then enquired on an outstanding order that had not arrived, told part had been discontinued, no communication to advise, when asking about refund told it would take 2 weeks to get my £211 credited !!!!! Poor practice, 3 weeks at least holding money on a part that’s not available anymore, even though website allowed it to be ordered. You only find out how good a company is when it goes wrong.”

Posted 2 years ago

“terrible customer service, waited months for parts then cancelled them, now haven’t received any refund and they don’t reply!”

Posted 2 years ago

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Fowlers Parts is rated 4.9 based on 13,521 reviews