Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 13,521 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 13,521 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 10th April 2024

166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Take the mickey with the order paid for next day delivery still hasn't turned up if you want your parcel next year order from this website now”

Helpful Report

Posted 1 year ago

“very disappointing. i had just placed an order for several parts which included nuts bolts brackets etc totaling to over £100. i spoke to a lovely lady at fowlers this morning to add to that order and sent out next day, no problem whatsoever!!! 30 mins later i remembered i needed something else so i called back to place the order that was in stock, pay and put the item in with my original order if, IF, it had not been posted yet. the human that i spoke to said it's not possible to do that. i will have to order it separately and pay additional postage "just like you would have to if you shopped at amazon" the human said!! at amazon it's all online, you don't get to SPEAK TO A HUMAN when ordering. it would have been a simple task to fulfill my request, it's called great customer service.”

Helpful Report

Posted 1 year ago

“Ordered 2 parts, one was in stock and came next day as expected. The second part wasn’t in stock and I was told 10 working days, to then be told 14 days later that the part has been discontinued and provided me with the alternative. 30 days later and still no parts delivered and I had to ring to get my refund from the previous part ordered (discontinued). Appalling service from start to finish!”

Helpful Report

Posted 1 year ago

“Radiator arrived damaged, they advised me to straighten all the bent fins out myself. When I then questioned them about the bent lug on top they told me that it was normal…. Further another email to them showing my original and the one they sent I never got a reply…”

Helpful Report

Posted 1 year ago

“Ordered an Aprilia part back in April 2022, told it would be 6 weeks, then when enquired told it would be 1st August 2022. End of August told that there couldn’t be a date supplied and it would be indefinitely. I cancelled the order.”

Helpful Report

Posted 1 year ago

“Over priced , ordered float valves for bandit 600,paid £34 , thinking i was getting four for that To my horror only got one As you can see from pictures you get a whole lot more from other places i.e wemto etc and only £9 Just thinking if you are replacing all 4 that’s around £100 no gaskets etc Wemto would be about £40 including gaskets Shocked to say least”

Helpful Report

Posted 1 year ago

“Having to order the same part twice because my package arrived empty, Royal Mail didn’t want to know and fowlers expect me to wait a week for a 22 pound oil seal to be claimed.”

Helpful Report

Posted 1 year ago

“Computer says no. Can't work around what the computer says. Not interested in customer service.”

Helpful Report

Posted 1 year ago

“Paid for next day delivery, told dpd forgot my parcel. Was told I would have a refund. Never got that refund.”

Helpful Report

Posted 1 year ago

“does not have Honda Z125Monkey on its List.”

Helpful Report

Posted 1 year ago

“After receiving confirmation of my online order I phoned to ask if I could change the status of the order from collection to postal as I was unable to get to Bristol to collect and was then told by a young lady that no such order was on their system and was said in such a way that I was made to feel stupid. In short, I went elsewhere and will continue to do so.”

Helpful Report

Posted 2 years ago

“A month and still no parts, have chased via your parts team and they don’t seem particularly interested. My contract is with you and yours with wherever the parts are coming from so it’s Fowlers who are not delivering a service to me the customer. Saying ‘you’ve chased’ once a week isn’t acceptable really.”

Helpful Report

Posted 2 years ago

“Sent my £200 order by DPD, took 3 weeks to arrive. Never, ever again.”

Helpful Report

Posted 2 years ago

“Useless organisation. Poor communications, ordering parts using the image code, and sending the wrong details. Cost me £15 (£3 postage each time0 for an item worth £2. Will pay more and buy from a better business.”

Helpful Report

Posted 2 years ago

“Only received half of the order. Have not received the oil filter yet! Emailed but no reply”

Helpful Report

Posted 2 years ago

“Part said in stock, ordered two, money was paid and later received email saying no stock”

Helpful Report

Posted 2 years ago

“Incorrect part, does not fit RD 250 LC YPVS I think, I have deleted email order”

Helpful Report

Posted 2 years ago

“I did not receive the brackets and also no refund for the brackets !”

Helpful Report

Posted 2 years ago

“The baffle I ordered didn’t even come with a screw to fit it in place and once I asked for a refund they didn’t respond to my email after asking for the order number.”

Helpful Report

Posted 2 years ago

“I would like to give u zero stars ordered a simple sump plug washer n spark plug in October now in December still no parts asked twice about parts told on back order doesn’t take this long for the parts I need”

Helpful Report

Posted 2 years ago

Fowlers Parts is rated 4.9 based on 13,521 reviews