“I was happy with the product as it met my expectations and was as described on the website, however, there were problems with the 'delivery' by ParcelForce. I say 'delivery', but in fact the product was never delivered. Although ParcelForce came to the door on two consecutive days, they made no attempt to ring the doorbell on either occasion. As the package was far too big to put through the letter box, they just left a card. On the third day, I had to cross town (1.5-hour round trip) to collect it from the ParcelForce depot. I have since received an apology from ParcelForce, but I would recommend that Fovitec choose a more reliable service for delivery of items that will not fit through a standard letter box.”
“Item ordered 8 days ago going from UK to Italy. Latest tracking shows it has not entered the country. Unable to review product because I have not received it.”
“The support of Fovitect is very good and fast. They replied on my e-mail within 2 hours. Delivers quick to Belgium (3 days) with the correct European light bulbs. The quality of the Fovitec StudioPRO 1050W Lighting Kit is very good for a decent price.
And they have now an extra happy customer. Thanks Fovitec!”
