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ForwardVia Reviews

4.8 Rating 809 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

4.8

Based on 809 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

ForwardVia 5 star review on 5th March 2023

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 18th April 2022

ForwardVia 5 star review on 22nd June 2021

ForwardVia 5 star review on 22nd June 2021

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time customer, and I was greatly impressed with your quick, professional and reliable service. It was a smooth and pleasant experience, and I highly recommend it. Thank you for offering such an excellent service! Well done!”

Posted 4 days ago

“all was really perfect, completely satisfied. Davide”

Posted 5 days ago

“I had a wonderful experience working with ForwardVia. I was able to get an item shipped to me in the US that the store owner would only typically ship locally in England. Would definitely use them again!”

Posted 6 days ago

“I am grateful to this forwarding service. I’ve been able to buy some special limited pieces for my favorite artist Beyoncé and her former Adidas collaboration. Often times the resellers on the European resale sites are much cheaper than what US resellers are selling for. I have a UK contact Who send everything I buy over there to your address. I let it pile up and then it ships effortlessly. Thank you so much !”

Posted 6 days ago

“So efficient and reliable service”

Posted 1 week ago

“Affordable shipping options provided, and I was surprised how fast my parcel shipped once I paid. I was expecting it a week later perhaps.”

Posted 1 week ago

“Really cool service. Package came to us quickly and in good condition.”

Posted 1 week ago

“Good handling”

Posted 2 weeks ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 2 weeks ago

“ForwardVia offers a genuinely excellent service. I used them to ship a parcel (shoes from an eBay seller who did not offer international shipping) to Australia. I received the package quickly, with no hidden charges, and with minimal fuss. I’d certainly use them again and recommend them to anyone in a similar situation.”

Posted 2 weeks ago

Many thanks for updating your review, we appreciate this and are pleased to hear that you are happy with the service, and look forward to working with you again soon.

Posted 2 weeks ago

“Stress-free and reasonably priced service to get those items shipped over to where you live.”

Posted 3 weeks ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 2 weeks ago

“Everything went smoothly. I was able to get an eBay item that only shipped to the UK forwarded to the U.S., the cost was reasonable and the service and shipping were both really fast. I’d absolutely do this again.”

Posted 4 weeks ago

Many thanks for taking the time to leave us feedback, it's great to hear that you had a positive experience with Forwardvia and we look forward to offering you our shipping services again very soon.

Posted 4 weeks ago

“This may be the best organisation I have ever used. I'm absolutely delighted. There may be problems with customs with private cargo companies. I think it will be much better if there are state mail facilities such as Royal mail.”

Posted 1 month ago

Many thanks for your feedback, we're pleased that we continue to provide a great service and we appreciate your continued support.

Posted 1 month ago

“Parfait , j'ai effectué une commande sur un site qui ne livrait pas en France et grâce à Forwardvia j'ai pu recevoir mon colis . C'était très rapide et leur service client est très réactif , j'avais une question à leur poser avant d'effectuer ma commande et ils m'ont répondu en moins de 24h . Je recommande sans hésiter à ceux qui recherche de genre de service de faire appel à eux .”

Posted 1 month ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 1 month ago

“Convenient service to buy items that are not available or cannot ship to my country. Notification on package arrival is also very fast, sometimes preceding the tracking notification from courier. Quick and clear response by Customer Service adding confidence to use the service. ForwardVia is definately a service worth keeping.”

Posted 1 month ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 1 month ago

“Recommended forwarder”

Posted 1 month ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 1 month ago

“Very useful ordering merchandise, easy and fast processing, excellent service! Fair pricing!!”

Posted 1 month ago

Many thanks for your feedback, it's great to hear that you have had a positive experience with Forwardvia!

Posted 1 month ago

“It was my first time trying this service and it exceeded my expecations. Definitely will be using it a lot from now on!”

Posted 1 month ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 month ago

“I love this company! The staff are awesome and responsive and parcels are carefully packed for dispatch. The website is easy to use to arrange parcel consolidation. Can’t recommend enough!”

Posted 1 month ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia. Many thanks for your continued support. Regards FV Team.

Posted 1 month ago

“Deceptive business practices. Excessive forwarding shipping costs (3 times the value of the item) and not visible until the item had been delivered to forwardvia. Item was a Xmas gift and arrived at Forwardvia with only a few days to go before Christmas which meant I had no alternative options if I wanted the item to arrive in time. I feel forwardvia used this to their advantage. Would definitely not use again and wouldn’t recommend . Beware.”

Posted 1 month ago

Thank you for taking the time to review our services, however, we're sorry to hear that you are unhappy with the price paid. We do not agree with your comment about us being deceptive. The shipping cost as shown depends purely on the weight, dimension, and shipping destination regardless of the item value (which is an industry-standard) or the time of year the shipment takes place. Whether you order shipping a few days, weeks or months before Christmas, it makes no difference. Our rates are publicly available on our shipping calculator to enable visitors to check and compare prices. This helps shoppers to decide whether it is worth shipping or check if it is within their budget. Unfortunately, it is not possible to know what you, our customer ordered, and the size of it, as we have no visibility of the order between you and the store/seller. Once it reaches our warehouse, we measure the weight and dimension of the package sent to us by the store/seller. Shipping fees are calculated on the amount of space that your shipment occupies in transit rather than the actual weight, this is called the volumetric weight. The actual weight would only be charged when this was higher than the volumetric weight. We believe we offer the most competitive shipping rates, compared to other UK forwarders. Some forwarders charge lower shipping rates, but then some charge subscription fees, shorter free storage periods, package receiving fees, mail out, and other charges. Including other charges, the total cost can be higher. Feel free to check the shipping and service rates of some other well-known UK forwarding companies. I hope this information helps explain how our shipping fees are charged. If you have any further questions please don't hesitate to get in touch.

Posted 3 weeks ago

“Perfect service. Got the package in less than a week. All paperwork done. No delays, no problems. Highly recommend.”

Posted 1 month ago

Many thanks for your feedback, we really appreciate your kind comments. It's great news that your package was able to arrive to you safely and on time. We look forward to offering you our shipping services again in the future! Regards FV Team

Posted 1 month ago

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ForwardVia is rated 4.8 based on 809 reviews