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Foresters Friendly Society Reviews

4.4 Rating 653 Reviews

85 %

of reviewers recommend Foresters Friendly Society

Company Reviews

4.4

Based on 653 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Welcoming communication”

Hi Deborah, thank you so much for taking the time to leave us a positive review, it's much appreciated. Best wishes, Foresters.

“Everything has been good”

“Very quick reply and dealt with issue perfectly”

Hi Steven, thank you for taking the time to leave us a review. We are glad that you have found our customer service to be efficient. Best wishes, Foresters.

“Enquiries are dealt with promptly & staff go out of their way to give good information, follow up queries and always get back to you with answers. You feel that you are important to them”

“Excellent service. Additional extras are a tel bonus”

“Simple and easy to use sign up.”

Hi Graham, thank you for taking the time to leave us a review. We're glad you found it quick and easy to open an account with us. Best wishes, Foresters.

“I paid in a lump sum and never received the vouchers”

Hi Anthony, thank you for your feedback. We are sorry to hear about the experience you have had and would be happy to look into this for you. If you could please contact us by email memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418 to provide some further information we’d appreciate it. Kind regards, Foresters.

Hi Anthony, thank you for speaking with us about this. We believe this matter has now been resolved. If you do need any further assistance in future please contact us by email memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418. Kind regards, Foresters.

“Deal offered through Quidco was unbeatable would prefer it if could access account online for example to stop payments”

“Very good service. Lovely people. Have looked after my family's finances for as long as I can remember. An easy decision to invest with Foresters.”

“I have several investments with the Foresters taken out over many years and have been pleased with their performance, Excellent service when phoning or emailing them, they always come back with the correct answer. My father enrolled me in the Forresters 60 years ago, and I always recommend the society to everyone.”

“Very easy to apply with clear terms and conditions and information displayed so everything above board and showing integrity for my money.”

“I liked the ethos behind the Foresters Friendly Society so I chose them for my Lifetime ISA. Everything has been straightforward to set up and when I've spoken to people on the phone they've been very friendly and helpful.”

“Amazing company”

“Very straightforward and easy to use service. Good at keeping up to date with customers.”

“was a bit of wok to apply took a while to set up, was an offer for a £75 m and s voucher when i signed up, heard nothing about that. seen alot reviews saying its a scam”

Hi Mica, thank you for your review. We’d like to reassure you that our customer incentives are not a scam and, as long as the offer terms and conditions are met, we automatically send out vouchers. We don’t expect our customers to redeem any offers neither do we put up any barriers to them receiving their incentive. Having looked into this for you, we can see that the plans you applied for were processed quickly after your application and well within our published service levels. In keeping with direct debit rules, we provide all customers with 10 working days’ notice before we start collecting regular premiums so there may be a slight delay before we start your plan’s collection. There have been Royal Mail strikes recently with more planned for the coming months so we will re-post your documents via first class post on the assumption that these may have been caught up in the postal delays. Our Member Services team have tried to make contact with you to ensure that you have everything you expect and to offer any assistance that you may require but unfortunately have been unable to reach you. Should you wish to speak to a member of our team, please call 0800 783 4162. Best wishes, Foresters

“easy to find and very quick response”

Hi Ruth, thank you so much for taking the time to leave us a great review, it's much appreciated. Best wishes, Foresters.

“I decided to reinvest through the Foresters as I was very happy with my previous product. The Amazon gift card I received at the time of reinvesting was really helpful with my move to uni. 5* for the friendly and efficient service too.”

Thank you for the 5 star review, we are glad you enjoyed your Amazon Voucher. We really appreciate you taking the time out to share your experience with us. Best wishes, Foresters.

“I began saving with POIS in 1970. I saved for house deposits and cars etc and really appreciated the simplicity. When it changed management over the years there was never a deterioration of service. Foresters have always been courteous, friendly, efficient. Thank you. Jane Newton”

Jane, thank you for sticking with us for so long and for being our customer. We really appreciate you taking the time out to leave us a such a great review. Best wishes, Foresters.

“I've been really impressed with Foresters friendly society. Opening up my account was incredibly quick and easy. They have provided plenty of communication throughout the initial set up and after. And what a lovely bonus to get a Marks and Spencer voucher through the letterbox a few months after opening my account! I would definitely recommend Foresters Friendly Society”

Hi, Laura. Thank you so much for taking the time to write such a wonderful review! We're glad you found it simple and quick to open an account with us. Best wishes, Foresters.

“My mother set me up an account at foresters when I was a child and I recently got control of it. Customer service have been nothing but lovely and genuine folk who simply want to help. It’s a refreshing change from money hungry people I’m used to.”

Thank you so much for your kind words, Chantelle. We really appreciate you taking the time out to share your experience with us. Best wishes, Foresters.

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Foresters Friendly Society is rated 4.4 based on 653 reviews