Flowers by Post Reviews

4.7 Rating 13,006 Reviews
92 %
of reviewers recommend Flowers by Post
4.7
Based on 13,006 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post Reviews

About Flowers by Post:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Freesias arrived with some flowers already drooping..and those remaining are hanging on..but not for as long as would normally be expected....or hoped for.
Helpful Report
Posted 2 years ago
Dear Nigel, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
I was a bit disappointed when I saw the picture of the flowers my friend sent me to thank me as there was very little gypsophilia or fern as snowline the picture depicting the boquet and the carnations were barely openI actually I felt very let down and a bit embarrassed.
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Posted 2 years ago
Dear Maureen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We tend to send all our flowers in bud as we like the flowers to have longer vase life. Once trimmed and put in water the flowers will bloom nicely. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One ofo ur team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
I ordered 18 rainbow carnations and was disappointed with the colours as they consisted of mainly cream and white. I've ordered these carnations before and they were lovely colours. My daughter who has ordered them before too didn't realise they were rainbow carnations she thought I had ordered pastel colours.
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Posted 2 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment cuased. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Not as good as I have had for past orders. Only excuse I can think is that it was Christmas.
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Posted 2 years ago
Dear Roger, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. one of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
As a customer of several years now and always been very satisfied, it was a real shock to see the flowers wilt after a week. All the times before, they were still in good shape after a fortnight or so. We cared for them as always, but no good. As you kindly advised, you did have a supplier issue and I was wondering if this could have been the problem? They arrived in the normal good time and appeared undamaged. Just a note to advise of the issue and suggest perhaps you might like to check the situation with the suppliers. Kind regards David Lowden Ipswich
Helpful Report
Posted 2 years ago
Dear James, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the condition of the flowers. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Received with two flowers broken so very disappointed
Helpful Report
Posted 2 years ago
Dear Pat, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the condition of the flowers. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Edintly the flowers O ordered were lovely BUT they arrived 2 days later than I requested for my daughter. Not impressed with this service.
Helpful Report
Posted 2 years ago
Dear Sandy, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Our website states 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Very disappointed - flower were for an important birthday and did not arrive on the day requested.
Helpful Report
Posted 2 years ago
Dear Mary, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website 95% of orders arrive on your chosen day. Royal Mail is experiencing high volumes of parcels which are causing delays in deliveries. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers lovely but candle broken.
Helpful Report
Posted 2 years ago
Dear Kathleen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the broken candle on arrival. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ordered flowers for my mother's birthday. Paid extra to have them delivered on her birthday itself. Flowers didn't arrive until the day after her birthday (had to rush out and buy an extra present so I had something to give her on the day). They refunded the extra delivery charge but other than that their attitude seems to be that the flowers arrived eventually so what am I complaining about? The year before they sent the wrong flowers. Unlikely to use them again.
Helpful Report
Posted 2 years ago
Dear Steven, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Nice flowers. No life restoring powder. Not get long lasting. could be better.
Helpful Report
Posted 2 years ago
Dear Kathryn, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers arrived badly damaged sadly. Heads broken off etc. Tried customer service no response
Helpful Report
Posted 2 years ago
Dear Joanna, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised we are unable to find any communication from you regarding this matter. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
i had no confirmation my order had been delivered or received ? Could you cntact me to let me know please.
Helpful Report
Posted 2 years ago
Dear Ricky, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies if your order is yet to arrive. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
The flowers were delivered on the date specified but the quality of the bouquet wasn’t great. The photograph on the website is misleading. Very disappointed in the bouquet.
Helpful Report
Posted 2 years ago
Dear Stephen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused regarding your bouquet. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Nice enough flowers. But for what they charge and what you get, you'd be better off getting a bunch from petrol station. Same size bunch, quarter of price.
Helpful Report
Posted 2 years ago
Dear Mark, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers were ok but not as good looking as the photo, also the card i had ordered extra was more of a leaflet with no envelope crushed and was wet from the flowers.
Helpful Report
Posted 2 years ago
Dear Steve, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers arrived and left propped against front door but when delivered they did not ring doorbell or put note through door so unfortunately although someone was at home they were unaware of delivery and were left outside we think for two days but not sure when delivered or by whom.Only found when a visitor saw them.Not your fault but very disappointing for the recipient and the sender.
Helpful Report
Posted 2 years ago
Dear Patricia, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
The flowers I ordered for my parents looked lovely when they arrived. However after 4 days they were looking very sad with petals dropping off and the leaves turning yellow. The flowers were well looked after by my mum who followed your instructions on how to care for them. Disappointing!
Helpful Report
Posted 2 years ago
Dear Katrina, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
BE CAREFUL: website was clunky, sent me back to the start when I'd nearly completed the order and then sent TWO sets of flowers AND charged me twice (yet to be resolved). I only received email notification of one order. Customer Services very slow. The flowers themselves were okay.
Helpful Report
Posted 2 years ago
Dear Aubrey, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the difficulties you encountered when placing an order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Disappointed that flowers not looking like picture in brochure. Not enough alstromeria. Sparse bunch for price paid
Helpful Report
Posted 2 years ago
Dear Diana, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post is rated 4.7 based on 13,006 reviews