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Flowers by Post Reviews

4.7 Rating 13,004 Reviews
92 %
of reviewers recommend Flowers by Post
Company Reviews Metrics Info
4.7
Based on 13,004 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post Reviews

About Flowers by Post:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rosalynd Elliott
Verified Buyer
“The flowers arrived without delay and my friends were delighted with them. The plant I sent to one friend apparently had no card with it though. I know I filled in a greeting on a plain card but this seems to have been forgotten when the order was sent. Not a big problem, but a slight disappointment.”
Helpful Report
Posted 4 months ago
Dear Rosalynd, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the message not being printed on your order. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 months ago
Alison Cross
Verified Buyer
“Flowers arrived three days late and in a poor quality too. Reported this by email and another deliver of flowers was arranged ASAP at their expense.”
Helpful Report
Posted 4 months ago
Dear Alison, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 months ago
Heather Blacklock
Verified Buyer
“Recipient rang to say the flowers arrived ok and they were beautiful. Of course I have not seen them but she seemed highly pleased with them.”
Helpful Report
Posted 4 months ago
Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 months ago
J. Anderson
Verified Buyer
“I didn't see the ordered flowers as they were a gift but they arrived safely. I am not sure whether they arrived on the correct date because there was no notification of delivery.”
Helpful Report
Posted 4 months ago
Dear J. Anderson, please accept our sincere thanks for posting such a positive review following your recent purchase. Please kindly note, that having looked at the Royal Mail website the flowers were delivered on the correct date, We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 months ago
Jacqueline Ford
Verified Buyer
“Flowers themselves were lovely it's a shame they arrived a day later than requested.”
Helpful Report
Posted 4 months ago
Dear Jacqueline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 months ago
Pam Maidment
Verified Buyer
“Daughter in law thanked us for the flowers saying they were lovely. Bought them from advertised picture and for the fact I could get them delivered on a Saturday.”
Helpful Report
Posted 4 months ago
Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 months ago
Deirdre Elizabeth Hall
Verified Buyer
“I am happy with the ease that I was able to purchase the flowers however I am unable to comment on the flowers or whether they arrived as I have not heard from the recipient.”
Helpful Report
Posted 4 months ago
Dear Deidre, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 months ago
Michael Dymock
Verified Buyer
“Arrived on the day .”
Helpful Report
Posted 5 months ago
Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 months ago
L Laird
Verified Buyer
“I had to place my order by phone as once again I could not access my account. The person who took the order said that it would arrive for the Saturday.”
Helpful Report
Posted 5 months ago
Dear Mrs Laird, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 months ago
W Tyson-banks
Verified Buyer
“Flowers arrived in good condition on the day requested”
Helpful Report
Posted 5 months ago
Dear W Tyson-banks, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 months ago
Hazel Savill
Verified Buyer
“I order flowers and plants regularly. A good selection to choose from. Two things would improve my experience....I would like to have a better choice of greeting cards so the person who receives the flowers every month doesn't get the same few. Also... The Christmas flowers are now available to order, but no Christmas themed cards. That's a bit odd.”
Helpful Report
Posted 5 months ago
Dear Hazel, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised that the Christmas Cards are now available on our site and thank you for your feedback. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 months ago
Wendy Bunting
Verified Buyer
“After a few issues with getting the correct address for my recipient. Jazz and her team dealt with the matter very professionally and gracefully . I was told the flowers smelt Beautifully.I would recommend Flowers by Post.”
Helpful Report
Posted 5 months ago
Dear Wendy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 months ago
Lynn Banks
Verified Buyer
“These were a birthday present sent directly to the recipient so I did not see the flowers. However, I was told that they were fresh and lovely and well delivered i.e. not damaged. They were also delivered on time. I would use this company again”
Helpful Report
Posted 5 months ago
Dear Lynn, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 months ago
Mary Sinclair
Verified Buyer
“These flowers were for a friend, I didn't see them in person so difficult to make a review.”
Helpful Report
Posted 6 months ago
Dear Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Lucie West-burnham
Verified Buyer
“I live in Canada and flowers by post is a simple way to let my friends and family know I care for them. Unfortunately ordering, well paying for the order is now rather complicated. I understand the need for security but I was unable to pay on line. I phoned and a really helpful young lady processed my order. Despite this I will continue to use flowers by post.”
Helpful Report
Posted 6 months ago
Dear Lucie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
John Sander
Verified Buyer
“Reliable, quality flowers every time. Especially fond of the larger scented freesia bumches.”
Helpful Report
Posted 6 months ago
Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Michael Cook
Verified Buyer
“Used these for years. If you liked carnations they supply too quality. Wick delivery too.”
Helpful Report
Posted 6 months ago
Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Joan Wheelwright
Verified Buyer
“As the flowers were for somebody else and I haven't seen them. I can only say what the receiver said and that they were fine.”
Helpful Report
Posted 6 months ago
Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Mr Francis Fields
Verified Buyer
“Arrived a day later than expected but flowers were very good”
Helpful Report
Posted 9 months ago
Dear Francis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Mrs MOIRA YEAMANS
Verified Buyer
“Very easy to place an order with plenty of choice !”
Helpful Report
Posted 9 months ago
Dear Moira, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 9 months ago
Flowers by Post is rated 4.7 based on 13,004 reviews
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