Flooring Surgeons Reviews

4.9 Rating 115 Reviews
98 %
of reviewers recommend Flooring Surgeons
4.9
Based on 115 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Flooring Surgeons Reviews

About Flooring Surgeons:

From humble beginnings, Flooring Surgeons has been founded on a decade worth of hard work, consistency and drive. With over 10 years of extensive experience in the field, we are known as the ‘surgeons’ when it comes to Floors. We specialise in the highest quality of flooring and consistently aim to provide our customers with the best possible service, but also with the best possible price.

Visit Website

Phone:

01384 918 998

Email:

info@flooringsurgeons.co.uk

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Flooring Surgeons 5 star review on 5th April 2022
Hannah
Flooring Surgeons 5 star review on 5th April 2022
Alvi P
Flooring Surgeons 5 star review on 15th November 2021
Anonymous
Flooring Surgeons 5 star review on 15th November 2021
Anonymous
Flooring Surgeons 5 star review on 13th October 2021
Craig -
Flooring Surgeons 5 star review on 13th October 2021
Craig -
Flooring Surgeons 5 star review on 13th October 2021
Craig -
39
Anonymous
Anonymous  // 01/01/2019
5
Hannah
We had a great experience with the Flooring Surgeons. We visited both Halesowen and Penn branches - both Harvi and Ed very friendly and knowledgable. Great customer service. Always prompt and personable. We selected a light oak engineered wood and it looks absolutely amazing. Flooring surgeons were recommended to me by my sister and also some friends. I will also be recommending Flooring Surgeons to others and will be using them for any flooring that I may need in future. It’s so hard to get good customer service these days so, do have such good service from FS made us extra happy. Fitters were also great - worked very quickly and neatly and went the extra mile. Hannah.
Flooring Surgeons 5 star review on 5th April 2022
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Posted 2 years ago
5
Alvi P
They made my flooring dreams come true. Quality products and professional staff doing what they do best. Thank you Flooring Surgeon. I highly recommend.
Flooring Surgeons 5 star review on 5th April 2022
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Posted 2 years ago
5
Unverified Reviewer
Excellent service from start to finish. Ed was always on hand to answer any queries we had, and found exactly the type of style we wanted! The fitters were fabulous, efficient and knew what they were talking about. Couldn’t be happier with the service and product we have received. Would 100% recommend! Thank you, Ed, Poya and the team!
Flooring Surgeons 5 star review on 15th November 2021 Flooring Surgeons 5 star review on 15th November 2021
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Posted 2 years ago
5
Craig -
After perusing lots of floors at the Flooring Surgeons Penn showroom, I chose a beautiful floor for what I know to be a very good price and the results have surpassed my expectations. Fitting was top notch as was the whole buying experience. Thank you guys
Flooring Surgeons 5 star review on 13th October 2021 Flooring Surgeons 5 star review on 13th October 2021 Flooring Surgeons 5 star review on 13th October 2021
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Posted 2 years ago
5
Jan K
An absolutely brilliant service from the first time I entered the store! Polite, well informed staff, free measuring service. The price was very competitive .Once I placed an order I was kept up to date every step of the way. Arrangements were also made to help in the disposal of the existing carpets which, as a person living on their own, I really appreciated! Fantastic fitters, great too that Joy came to check all was in order on the day. Absolutely love the finished result. Thank you so much. You were all amazing!
Flooring Surgeons 5 star review on 12th October 2021
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Posted 2 years ago
5
Rachel
I Found flooring surgeons online, and they have been an absolute pleasure to purchase from. Harvey was so helpful we also received our floor the day he said it would be delivered. Could not recommend them enough.
Flooring Surgeons 5 star review on 6th April 2021 Flooring Surgeons 5 star review on 6th April 2021 Flooring Surgeons 5 star review on 6th April 2021
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Posted 3 years ago
5
Emma W
Harvey helped us at all stages of the process. He advised us on the best products to achieve the style we wanted. He kept in touch with us throughout the ordering and fitting process. The fitters were great and advised us to get our floor levelled after arriving to fit the floor. They did not charge us any extra for this despite their inconvenience. They made sure the floor looked good but would also last a long time. We are really happy with the end result. It looks brilliant!
Flooring Surgeons 5 star review on 17th June 2020 Flooring Surgeons 5 star review on 17th June 2020 Flooring Surgeons 5 star review on 17th June 2020
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Posted 3 years ago
5
Dan P
The flooring surgeons what an amazing company Harvey and his team were so helpful from start to finish. The job was completed to a high standard I am really happy and would definitely recommend them. Will be in the showroom next week ordering the floor for the downstairs
Flooring Surgeons 5 star review on 16th June 2020 Flooring Surgeons 5 star review on 16th June 2020 Flooring Surgeons 5 star review on 16th June 2020
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Posted 3 years ago
5
Mick
We have just completed our second room with flooring surgeons oak boards and are thrilled with the result. Harvey made it so easy to decide and delivery and advice went as smoothly as possible. I highly recommend flooring surgeons for your flooring needs. Thanks again Harvey for your help.
Flooring Surgeons 5 star review on 10th June 2020 Flooring Surgeons 5 star review on 10th June 2020
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Posted 3 years ago
5
Alen S
Fantastic response from the onset, wicked advice and a great choice of flooring! Many thanks for all your help and the smashing job done by the fitters. Would highly recommend!
Flooring Surgeons 5 star review on 19th December 2018
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Posted 5 years ago
5
Holly H
John was super understanding from the onset and knew exactly what to offer which was perfectly fit for purpose. Ace from start to finish - thank you
Flooring Surgeons 5 star review on 5th December 2018
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Posted 5 years ago
5
Alexa N
Excellent service, I would highly recommend Flooring Surgeons. Harvey turned up spot on time to measure up & brought some samples with him so I could see the material options available to me. Very importantly he recommended the most suitable floor for my needs (hard wearing, scratch resistant, durable) rather than a more expensive product I thought I needed. He was very helpful & patient when choosing, then flexible when I wanted to change fitting dates. The fitters turned up on time, did an excellent job, very high quality finish on the installation. Overall really pleased, floor looks a lot more expensive than it was. Please see my (slightly poor!) photo - room still not finished but you can see how good the floor is.
Flooring Surgeons 5 star review on 28th November 2018
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Posted 5 years ago
5
Michelle B
Fantastic customer service from the beginning to the end. Harvey is very knowledgeable about flooring and gave excellent advice. This is coming from a very fussy person. Floor fitted by the store, lovely job done and the floor looks gorgeous! Engineered wood - Brushed oiled oak.
Flooring Surgeons 5 star review on 25th November 2018 Flooring Surgeons 5 star review on 25th November 2018 Flooring Surgeons 5 star review on 25th November 2018 Flooring Surgeons 5 star review on 25th November 2018 Flooring Surgeons 5 star review on 25th November 2018 Flooring Surgeons 5 star review on 25th November 2018
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Posted 5 years ago
5
Gaynor H
I can highly recommend Flooring Surgeons. I am very pleased how my flooring has turned out. Thank you to Harvey for helping us choose laminate and colour. He gave great advice. Thanks also to the fitter, Max. He arrived early and worked until 6:30 (without a break). He was very professional and gave attention to detail to some awkward areas such as my fireplace. We also didn’t require any door bars and wanted each room to flow into the other. Many thanks.
Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018 Flooring Surgeons 5 star review on 24th November 2018
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Posted 5 years ago
5
Sue M
The flooring surgeons is a very competent knowledgeable superbly priced company The consultant Harvey was there every step of the way from the initial contact by phone the home visit he bought samples and loads of valuable advise the fitters were very polite professional and helpful totally and absolutely thrilled with my beautiful new floor
Flooring Surgeons 5 star review on 16th November 2018
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Posted 5 years ago
5
Verified Buyer
I was late for the consultation meeting but Harvey was quite accomodative. WRT the flooring itself - was advised to avoid certain expensive laminates because of the children... (He could have let me buy anyways). The gentlemen who did the fitting were also professional and were off in three hours. I highly recommend them.
Flooring Surgeons 5 star review on 12th November 2018
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Posted 5 years ago
5
Siavash T
very happy with my new floor wife is happy i am happy :) good customer service thank you so much
Flooring Surgeons 5 star review on 18th June 2018
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Posted 5 years ago
5
Russel C
I've had 2 rooms of flooring now,such a good choice and had a very good price with Harvey so pop in branch and have a chat you will be very satisfied.
Flooring Surgeons 5 star review on 9th June 2018
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Posted 5 years ago
5
Meira B
Great service. Nothing was too much trouble. Very happy with my new, kitchen floor. Would highly recommend Flooring Surgeons.
Flooring Surgeons 5 star review on 31st May 2018
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Posted 5 years ago
5
Verified Reviewer
Supplied and fitted, would entirely recommend, 5 stars
Flooring Surgeons 5 star review on 24th May 2018
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Posted 5 years ago
Flooring Surgeons is rated 4.9 based on 115 reviews