Floom Reviews

Name: Floom
Rating: 4.38

4.4 Rating 20,635 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 20,635 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

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Phone:

020 8068 7498

Email:

hello@floom.com

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"I placed my order overseas after business hour and \u201cPM\u201d delivered the most beautiful flowers to my friend within 1 hour! Very impressed with the quality of the flower and service. Highly recommended."

Stephanie

"My sister absolutely loved her flowers that I sent. They looked just like the photo on the website and arrived on time! She was so impressed with them that is now going to start ordering her flowers from \u2018Floom\u2019. "

Amanda

"great everytime "

Cristina

"I initially did a Google search for florists in north London and came across floom! I was so impressed with the request to submit the post code area I wanted the delivery made to. Browsing the site was easy as well as an abundance of beautiful bouquets to choose from there was also price ranges as well. I loved the fact there were add-ons suggested to go with my purchase. Once I placed my order including a message card I was able to see when the delivery would arrive. All of this by the touch of a few buttons \u263a\ufe0f. I highly recommend this company and will definitely use them again for any future bouquet deliveries. Simply amazing! Thank you so much \ud83d\ude0a "

Navlet

"A easy experience from start to finish. A fantastic selection of florists that meant I could find the perfect unique bouquet I was looking for at a great price. Delivered promptly on my selected date. "

Beatrice

1558

Anonymous

Anonymous // 01/01/2019

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Stephanie

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“I placed my order overseas after business hour and “PM” delivered the most beautiful flowers to my friend within 1 hour! Very impressed with the quality of the flower and service. Highly recommended.”

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(PM Flowers) - Posted 1 day ago

Amanda

Verified Buyer

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“My sister absolutely loved her flowers that I sent. They looked just like the photo on the website and arrived on time! She was so impressed with them that is now going to start ordering her flowers from ‘Floom’.”

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(Jean Page Florist) - Posted 4 weeks ago

Cristina

Verified Buyer

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“great everytime”

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(Zita Elze) - Posted 1 month ago

Navlet

Verified Buyer

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“I initially did a Google search for florists in north London and came across floom! I was so impressed with the request to submit the post code area I wanted the delivery made to. Browsing the site was easy as well as an abundance of beautiful bouquets to choose from there was also price ranges as well. I loved the fact there were add-ons suggested to go with my purchase. Once I placed my order including a message card I was able to see when the delivery would arrive. All of this by the touch of a few buttons ☺️. I highly recommend this company and will definitely use them again for any future bouquet deliveries. Simply amazing! Thank you so much 😊”

Helpful Report

(PM Flowers) - Posted 1 month ago

Beatrice

Verified Buyer

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“A easy experience from start to finish. A fantastic selection of florists that meant I could find the perfect unique bouquet I was looking for at a great price. Delivered promptly on my selected date.”

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(Bimba) - Posted 1 month ago

Mikaela

Verified Buyer

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“It was so easy to place my next day order! The bouquet was beautiful and they even hand wrote my message. Thanks Floom!”

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(The Nunhead Gardener) - Posted 1 month ago

Julia

Verified Buyer

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“Love it 🥰”

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(F For Flower) - Posted 1 month ago

Mikhail

Verified Buyer

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“Very beautiful bouquet! I'm happy”

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(The Nunhead Gardener) - Posted 1 month ago

Daniel

Verified Buyer

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“My godmother was very pleased with these flowers and they look excellent in the photo she sent. Ordering and delivery was very straightforward.”

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(PM Flowers) - Posted 1 month ago

Edes

Verified Buyer

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“The service was excellent and true to time. We loved the package! I was particularly impressed with the same day service. Good value for money!”

Floom 5 star review on 19th February 2024

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(Beauty And The Rose) - Posted 2 months ago

Stephanie Alejandro

Verified Buyer

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“Wonderful service and good people. The bouquet itself was absolutely gorgeous! 10/10 Thanks, Steph”

Floom 5 star review on 16th February 2024

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(Botanique NY) - Posted 2 months ago

Dawna

Verified Buyer

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“Great customer service. Flowers were stunning!!!”

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(LEF) - Posted 2 months ago

Elliott

Verified Buyer

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“Really great service, easy to navigate website with good filtering options. Lots of great florists with different styles so there is something there for everyone. I definitely wouldn’t have come across the florist I ordered from (blooms by cag) without floom. Delivery was fast and the recipient loved their flowers. Couldn’t be happier!”

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(Blooms By Cag) - Posted 2 months ago

Stephen Dragon

Verified Buyer

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“I sincerely appreciate the expediency, quality, and reliability of my entire Floom experience. I reside in Hong Kong, and needed flowers delivered to Edinburgh within 24 hours, as it was Valentine’s Day. All went flawlessly, and I am very impressed and grateful.”

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(Floral Ambitions) - Posted 2 months ago

Marc

Verified Buyer

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“Order was clear and hassle free. The roses were delivered right on time! Even ordered from afar, half the world away, my Lovely was still able to get her roses. Thanks Floom! Kind Regards, Marc”

Floom 5 star review on 3rd February 2024

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(PM Flowers) - Posted 2 months ago

Gabriele

Verified Buyer

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“Floom made sending flowers to my friend in the UK easy. Flowers were beautiful and arrived promptly (I did next day delivery). Definitely recommend!”

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(Gardenia Of London) - Posted 2 months ago

Verified Buyer

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“Beautiful flowers and efficient early morning delivery.”

Floom 5 star review on 29th January 2024

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(PM Flowers) - Posted 2 months ago

Phillip

Verified Buyer

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“Easy service, great flowers with a good size and beautiful colours. Easy delivery despite being out the house.”

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(Stems Wilder) - Posted 2 months ago

Jacquelyn

Verified Buyer

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“I needed same day flowers for a colleague and came across Floom. The flowers were delivered in good time and I was kept informed as to their progress along the way, which was reassuring as I had slightly doubted whether they would arrive on time - I need not have been concerned. The flowers were beautiful, along with a candle gift that was an option on the website. I feel it was all good value for the lovely standard, presentation and service. The flowers were extremely well received which, of course, was the main thing. I would definitely use Floom again, without hesitation.”

Floom 5 star review on 25th January 2024

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(The Nunhead Gardener) - Posted 3 months ago

Nicole

Verified Buyer

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“Floom always creates beautiful arrangements for all the special people in my life for all occasions.”

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(Orchid Republic) - Posted 3 months ago

Maia & Tam

Verified Buyer

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“Beautiful flowers, delivered on time!”

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(Essence) - Posted 3 months ago

Louise

Verified Buyer

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“Wonderful service, timely delivery and a great selection”

Floom 5 star review on 18th December 2023

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(Rachel Cho Floral Design) - Posted 4 months ago

Susan

Verified Buyer

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“Gorgeous flowers delivered fresh and on time. Thank you.”

Floom 5 star review on 13th December 2023

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(Lynne Floral Art) - Posted 4 months ago

Beth

Verified Buyer

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“We live in Rhode Island USA and ordered a Christmas wreath for our daughter and son-in-law who just moved to a townhouse in Barnes. They were surprised and delighted to receive it, saying it was beautiful and provided the perfect missing finishing touch to their new home. They were also delighted with the aroma of cinnamon, cloves and oranges. Thank you for making this long-distance ordering so quick and easy!”

Floom 5 star review on 11th December 2023

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(Rose & Mary) - Posted 4 months ago

STAVROS

Verified Buyer

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“Very easy at use. Sufficient and accurate delivery”

Floom 5 star review on 10th December 2023

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(Bloomsbury Flowers) - Posted 4 months ago

Paul

Verified Buyer

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“Excellent service sending flowers in the UK from the USA. 100% recommended.”

Floom 5 star review on 2nd December 2023

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(PM Flowers) - Posted 4 months ago

Babbette

Verified Buyer

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“They were beautiful and delivered in 2days as promised. My sister was in tears, she lives in a small mountain town and couldn't believe they were delivered so quickly and were fresh.”

Floom 5 star review on 28th November 2023

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(BloomsyBox) - Posted 4 months ago

JILL

Verified Buyer

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“Excellent quality of floral arrangement, recipient was delighted. Great service; web page easy to navigate and checkout secure. I'll definitely arrange for flower delivery through Floom again.”

Floom 5 star review on 23rd November 2023

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(Essence) - Posted 5 months ago

Kalyanee

Verified Buyer

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“Very prompt delivery and flowers were amazing”

Floom 5 star review on 21st November 2023

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(Blooms By Cag) - Posted 5 months ago

Steven

Verified Buyer

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“I ordered online, it was very easy and they even delivered the next day. The flowers were beautiful and my mother loved them...definitely would order from them again!!”

Floom 5 star review on 19th November 2023

Helpful Report

(My Blooming Business) - Posted 5 months ago

Floom is rated 4.4 based on 20,635 reviews