Floom Reviews

Name: Floom
Rating: 4.38

4.4 Rating 20,635 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 20,635 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1558

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am such a last minute person and you still deliver on time. thank you!!”

Helpful Report

(F For Flower) - Posted 1 month ago

“I used Floom for my mother-in-law's birthday and she was impressed with it....using floom again for my wife's birthday.”

Helpful Report

(BloomsyBox) - Posted 1 month ago

“No complaints”

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(Bursting Bud) - Posted 1 month ago

“Flowers were perfect!”

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(Verdure Floral Design) - Posted 1 month ago

“Good choice of top quality arrangements.”

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(Clapham Flowers) - Posted 1 month ago

“Loved the flowers they looked great”

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(LEF) - Posted 1 month ago

“I initially did a Google search for florists in north London and came across floom! I was so impressed with the request to submit the post code area I wanted the delivery made to. Browsing the site was easy as well as an abundance of beautiful bouquets to choose from there was also price ranges as well. I loved the fact there were add-ons suggested to go with my purchase. Once I placed my order including a message card I was able to see when the delivery would arrive. All of this by the touch of a few buttons ☺️. I highly recommend this company and will definitely use them again for any future bouquet deliveries. Simply amazing! Thank you so much 😊”

Helpful Report

(PM Flowers) - Posted 1 month ago

“A easy experience from start to finish. A fantastic selection of florists that meant I could find the perfect unique bouquet I was looking for at a great price. Delivered promptly on my selected date.”

Helpful Report

(Bimba) - Posted 1 month ago

“Excellent all round.”

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(Floetica) - Posted 1 month ago

“Website is easy to navigate and many bouquet options are offered. Delivery is also very speedy!”

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(Kingfisher Flower Shop) - Posted 1 month ago

“Lovely bouquet from Beauty and the Rose at short notice. Mum loved the flowers! Excellent flower choice, quality and service.”

Helpful Report

Posted 1 month ago

“Living in Sydney,we have a different Mother's Day so I became aware on Sunday evening and needed same day delivery. Usually it wouldn't be such a big issue but my Mum just received a terminal diagnosis and I don't know if she'll be here in 2025 :(. I called several florists to no avail, Floom was the only company to offer same day, it arrived only a few hours later, a beautiful bouquet of flowers that overwhelmed my Mum. Thanks so much floom for facilitating this, couldn't recommend enough.”

Helpful Report

(Flowerzone) - Posted 1 month ago

“Ordered on Mothers Day which happened to be a Sunday. Arrived Same Day. Happy with service.”

Helpful Report

(Lilac And Bloom) - Posted 1 month ago

“Great selection of bouquets, etc, easy to navigate website and timely delivery on a Sunday! I'm bookmarking Floom and will be using them again.”

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(Gardenia Of London) - Posted 1 month ago

“Ordered in the morning and delivered that day. perfect would recommend.”

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(Saints Flowers East) - Posted 1 month ago

“10/10 would reccomend for last minute deliveries.”

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(Monstera Floral Design) - Posted 1 month ago

“The only website that I could find that could make a same day delivery for mother's day in Bolton which this year was on a Sunday. Seamless order process. And super execution of timely same day delivery. Saved the day for mum! And me!”

Helpful Report

(Red Floral Architecture) - Posted 1 month ago

“Im so happy I discovered floom! I have a favourite florist I use for my friends in london and I always wanted to send my mum her flowers but my mum was too far away from bimba to deliver. I randomly came across floom on Google looking for local florists and was super happy to see my favourite florist on there. Floom is very clever.”

Helpful Report

(Bimba) - Posted 1 month ago

“Flowers arrived and were preserved fantastically. Delivered on time and with good communication about hourly delivery windows.”

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(Botanique Workshop) - Posted 1 month ago

“Best flowers i've ever bought!! The flowers all look fresh & healthy - perfect bunch!!”

Helpful Report

(Botanical Blooms) - Posted 1 month ago

Floom is rated 4.4 based on 20,635 reviews