Floom Reviews

Name: Floom
Rating: 4.38

4.4 Rating 20,628 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 20,628 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1556

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They did not have the flowers I order, but contacted me offering a replacement that was even more beautiful . A bit too much hidden prices, though.”

Helpful Report

(Saints Flowers) - Posted 2 months ago

“flowers were beautiful and prompt but overpriced for how they looked”

Helpful Report

(Solim Flower) - Posted 2 months ago

“Delivered 2 days late for funeral but it was a pretty bouquet”

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(F For Flower) - Posted 2 months ago

“bouquet was excellent, but missed the card. It was a pitty”

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(Into The Meadow) - Posted 2 months ago

“Very good service.”

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(A&M Glendale Florist) - Posted 3 months ago

“Quick and easy to order some delicious treats as a birthday present. The prices are a bit high but I guess youre paying for convenience. Would have been nice if the cakes I ordered had been labeled and individually wrapped so that you know what each one is and so that they would stay fresh longer.”

Helpful Report

(Positive Bakes) - Posted 3 months ago

“Great choice and clear info on price points and delivery availability. Flowers were delivered on the date requested, but I wasn't informed that the delivery was successful until the following day, so only advice would be to please confirm to customers more promptly that a delivery has been made and perhaps attach a photo so senders don't worry. But otherwise service was good.”

Helpful Report

(Flower Station) - Posted 3 months ago

“Great and quick service”

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(Eugenia's Flowers) - Posted 3 months ago

“A lot of flowers to choose from since there is a lot of partner florist.”

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(Blooms By Cag) - Posted 3 months ago

“fast service, easy and convenient”

Helpful Report

(Secret Garden Rose) - Posted 3 months ago

“Communication was clear, even when logistical issues came up outside of Floom's control. Item was delivered well.”

Helpful Report

(Positive Bakes) - Posted 3 months ago

“I was told the arrangement is beautiful but was disappointed because it arrived a day late and one of the roses was broken off.”

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(Gardenia Of London) - Posted 3 months ago

“Great variety to choose from and good options for quick delivery”

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(Gardenia Of London) - Posted 4 months ago

“The end product was beautiful...only feedback...all 3 orders (wreaths) to different locations were a day or more, late...”

Helpful Report

(Floom Wreaths) - Posted 4 months ago

“The flowers were lovely. The customer service was perfect. Delivery we had a bit of a hiccup and they did not get delivered on the day that I requested but they were delivered the next day.”

Helpful Report

(Elsie Mayflower) - Posted 4 months ago

“Arrived on time, but appears the gift note was not included.”

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(Sloane Home) - Posted 4 months ago

“I am really happy with my order except it was delivered a day early which would’ve been okay but I wanted the flowers delivered on my friends birthday.”

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(Nigella SF) - Posted 5 months ago

“Not quite like the picture a little disappointing as to what I paid but still very nice”

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(Lilac And Bloom) - Posted 5 months ago

“Floom has an excellent selection. I love that it’s local shops. My order did arrive a little later than the window given, but they were very proactive in providing information. The flowers were really lovely”

Helpful Report

(Noble Garden Florist Weho) - Posted 5 months ago

“Great Flowers - Lazy Delivery”

Helpful Report

(BloomsyBox) - Posted 5 months ago

Floom is rated 4.4 based on 20,628 reviews