Name: Flixhotels GmbH
Rating: 1.00

“Ladri legalizzati dal governo tedesco. Non mi hanoo più risposto. Non mi hanno mai rimborsato. Si sono tenuti i soldi!!”

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Posted 1 year ago

“Thieves. Who cheated, I was not alone.”

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Posted 1 year ago

“Worse company ever. Lost 1200€. Gave fake voucher code en plain Liers and thieves. Unbelievable the company still exist and I also cannot believe that a company like Trivago still works with them”

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Posted 2 years ago

“Awful company. Gave me a fake code for a voucher that doesn’t work. They ignore my emails and I’ve lost my money. Do not use!!!”

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Posted 2 years ago

“Since mid 2020 we are trying to get a refund because of COVID-19. Unfortunately we still haven't received the refund, even after this firm promised to refund by the end of 2020. The response on our emails is nothing more than a standard reply in which they refer to using a voucher instead of the refund. I would strongly advice not to believe the best intensions regarding refunds by this organization.”

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Posted 3 years ago

“Reservamos en mayo 2020 para viajar en nuestra luna de miel en noviembre 2020. Cuando llegamos, el hotel estaba cerrado y nos dijeron que lo cerraron desde marzo! Nos pusimos en contacto con flixhotels y dijeron que no sabían nada y que estaban muy apenados. Hasta el día de hoy no nos han regresado nada y perdimos el dinero que teníamos para nuestra luna de miel :(”

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Posted 3 years ago

“Still no refund form Flixhotels, booked 9/4/2020 I had booked a trip with Flixhotels in early March 2020. I made a mistake in the booking and I was allowed to cancel it for free. My money would be returned within 6 weeks. #Flixhotel gave me the choice of a Voucher or money back in May. What a choice !!!! Of course I chose to refund my money. I was promised that I would get my money back within 6 weeks. This did not happen. Then an email came from flixhotels that I had to be patient and that the refund could take until 31/12/2020. Well it is now the 24/02/2021 and still no money back. Called and emailed several times now. Now the say that I will not receive it until 2021. This is an embarrassing company that has made false promises and has literally stolen money at this point. I know that I am not alone in this case. Save yourself future hassle and stress and don't use this company. They have had over 9 months to resolve my case and they have failed to do so.”

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Posted 3 years ago

“Flixhotel cancelled my hotel booking and told me it was non refundable. When I spoke to the hotel they told me they had fully refunded my money to the company. Flixhotel then claimed they had booked the hotel through another party. I keep sending emails requesting details of this third party and asking for my money back and they have stopped replying to my emails. They are thieves.”

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Posted 3 years ago

“wish it could be 0. THIEVES AND CROOKS. SET UP FOR THE PANDEMIC TO TAKE PEOPLES MONEY, ISSUE NO REFUNDS. DELAY REPAYMENT UNTIL END OF 2021! THEY WILL OBVIOUSLY GO INTO ADMINISTRATION BEFORE THEN. WE WILL ALL LOSE OUR MONEY. HOW IS THIS ALLOWED IN 2020??????????”

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Posted 3 years ago

“Fraud. Straight up crooks. Thieves.”

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Posted 3 years ago

“Ladrón, Sin Vergüenza, Estafador. Estos son los calificativos del delincuente que lleva la web de Flixhotels. La única forma de acabar con este impresentable es que entre todos demos a conocer su página para que NADIE CONTRATE NADA CON ÉL. Anuncia cancelación gratuita y es MENTIRA, te cobra la totalidad del dinero y no te lo devuelve. Sólo hay que leer opiniones en un montón de sitios para ver que es un ESTAFADOR PROFESIONAL. AL DUEÑO DE FLIXHOTELS: ME ENGAÑAS UNA VEZ, PERO NO MÁS, AQUÍ EL QUE PIERDE, A LA LARGA, ERES TÚ, PORQUE LOS SINVERGÜENZAS SALEN A LA LUZ MUY RÁPIDO Y TÚ MISMO ESTÁS ACABANDO CON TU NEGOCIO ILEGAL. QUE NADIE RESERVE NADA CON ESTE ESTAFADOR.”

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Posted 3 years ago

“Cancelled my booking and kept the cash. Hotel have confirmed they have never been paid by Flixhotels and would have allowed us to reschedule our stay if it had not been cancelled by the booking agent. Rude immoral staff that are profiteering from a global pandemic.”

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Posted 3 years ago

“Ho prenotato a Gennaio il villaggio Torre Cintola a Capitolo BA ad un prezzo molto basso esistente però in tre gestori diversi su Tripadvisor, solo un settimana prima sento il villaggio per informarli della mia partenza ma mi dicono che la prenotazione non è stata accettata già a gennaio per il prezzo troppo basso e di averne data tempestiva comunicazione a Flixhotels che non me hai messo al corrente, alla mia contestazione rispondono di accettare la mia disdetta , mai data,che essendo avvenuta 7 e non 15 giorni prima non mi possono rimborsare. Mi sono fidato di una agenzia TEDESCA che comunque si è rivelata una società a deliquere.......nemmeno i tedeschi sono affidabili commercialmente, una vera, grossa delusione”

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Posted 3 years ago

“I have made a 'free cancellation booking' for which I have paid premium. I have cancelled my booking within a time frame and received an email to wait for 4-6 weeks. After 10 weeks I got an email in German saying that I will receive a voucher instead of full refund which is infringing the terms and conditions I have read before making a purchase. This company is a scam, employees are rude thefts.”

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Posted 3 years ago

“DO NOT USE THIS COMPANY This company are a bunch of lying thieving crooks that will take your money and you will never ever see any of it again. They are based in Germany and are impossible to get hold of. You would be better of setting fire to your money than giving it to these scumbags. If you wonder why they are cheap it’s because you will never see the hotel or any of the hard earned money you have paid back.”

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Posted 3 years ago

“DO NOT USE THIS COMPANY This company are a bunch of lying thieving crooks that will take your money and you will never ever see any of it again. They are based in Germany and are impossible to get hold of. You would be better of setting fire to your money than giving it to these scumbags. If you wonder why they are cheap it’s because you will never see the hotel or any of the hard earned money you have paid back.”

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Posted 3 years ago

“UNFORTUNATELY THEY ARE THIEVES:(( I had to cancel booking because of Covid 19. My reservation had free cancellation option. I emailed them and they asked for my banking details to process refund. This is strange, I don’t understand. Other companies send money back to my credit cards. I am also suspicious and uncomfortable with anyone who asks for banking details via email, given that they already got them when I made the booking. It has been a week, so I have sent a second message asking why they haven’t refunded. There is no answer. They stopped communication. It has been a month now, and I am not hopeful about receiving a refund although my booking had free cancellation option:((((( Please, also visit flix-hotels.com title on this website to see other victims' comments about flix hotels to understand how cruel they are. I really don't understand how people can do such things to other people.”

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Posted 3 years ago

“Avoid this company!! I cancelled 2 days after my booking, well before the Pandemic was declared because I had found a better deal elsewhere. Once I cancelled, I immediately received an email with the confirmation of my refund amount. I've sent them numerous emails and made calls directly to their offices in Germany because I had not received my refund. They FINALLY replied that they are short staffed and will refund me within 4-6 weeks. It had now been 7 weeks and still no refund.”

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Posted 3 years ago

“Avoid this company!! I cancelled 2 days after my booking, well before the Pandemic was declared because I had found a better deal elsewhere. Once I cancelled, I immediately received an email with the confirmation of my refund amount. I've sent them numerous emails and made calls directly to their offices in Germany because I had not received my refund. They FINALLY replied that they are short staffed and will refund me within 4-6 weeks. It had now been 7 weeks and still no refund.”

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Posted 3 years ago

“ABSOLUTE CON ARTISTS. DO NOT USE ! we booked for a hotel in Sri Lanka. Obviously with what’s gone on , we could not visit. Agoda gave us an instant refund. This company are blaming a third party who they have allegedly paid. We have spoken to the hotel direct. They have had no money from Flix. If they had, they said they would have authorised a refund. Over the last few weeks we’ve had replied to emails from Flix, saying they can’t refund. I have no idea why, other than they are on current evidence, scammers. DO NOT TRUST THIS COMPMANY !!”

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Posted 4 years ago


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Flixhotels GmbH Reviews