“Team were helpful however unfortunately our claim fell over lockdown which delayed payment otherwise was fine .
Would have liked a breakdown with payment amount from travel company and amount taken In fees otherwise good service .”
Posted 5 months ago
Thank you for your 5* review. We appreciate your comments and feedback.
“I have no complaints as to how you managed the situation and I am happy with the outcome although not happy about the time taken however I understand this was down to the airline concerned. Thank you.”
Posted 10 months ago
Thank you for your 4* review. We appreciate your comments and feedback. Unfortunately as you identified, the airlines are not usually co-operative and slow matters down significantly.