“I highly recommend their services my claim has been solved in less than a month. I was very hesitant in the first place but everything went smoothly.”
“Great service but was never told the % they would take but happy with service.
Only had an email or letter on the odd update. 2 letters and 3 emailS over a 16 moth period
And 2 emails were setting the claims up”
Posted 10 months ago
Thank you for your 5* review. We appreciate your comments and feedback.
“You took half the money that was awarded to me. What was the point. A total waste of time. I suffered and you benefited. Would not use you again. What a total rip off”
“Team were helpful however unfortunately our claim fell over lockdown which delayed payment otherwise was fine .
Would have liked a breakdown with payment amount from travel company and amount taken In fees otherwise good service .”
Posted 10 months ago
Thank you for your 5* review. We appreciate your comments and feedback.
“There was a little confusion to start with which was expected as everything was done via email. But very easy and pleased with the settlement. Regards. Jamie”
Posted 1 year ago
Thank you for your 5* review. We appreciate your comments and feedback..
“I have no complaints as to how you managed the situation and I am happy with the outcome although not happy about the time taken however I understand this was down to the airline concerned. Thank you.”
Posted 1 year ago
Thank you for your 4* review. We appreciate your comments and feedback. Unfortunately as you identified, the airlines are not usually co-operative and slow matters down significantly.
