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Flexed Reviews

4.8 Rating 952 Reviews

97 %

of reviewers recommend Flexed

Company Reviews

4.8

Based on 952 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Flexed 5 star review on 4th August 2021

Flexed 5 star review on 30th December 2020

Flexed 5 star review on 6th December 2020

Flexed 5 star review on 26th September 2020

Flexed 5 star review on 18th July 2020

Flexed 5 star review on 18th July 2020

6

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Surely this is the future! Flexed were easy to work with, had integrity in their dealings and bent over backwards to ensure I was happy with the service. I cannot fault them.”

Posted 1 year ago

Hi Ellen! Thank you so much for the kind comments, glad you enjoyed our service and if there's anything else we can help with, please do let us know. Kind Regards, Mark

Posted 11 months ago

“Having sold my own car recently I needed to plug a gap until the delivery of my replacement car. A short-term lease through my Ltd company seemed the obvious choice. Following completion of the online form I was contacted by Tom Holland. He proved to be very professional and polite on the phone, listening to my requirements and finding the best solution. The application process is as you would expect. Standard ID requests, some basic background information and document uploads. The whole process from initial inquiry to car being delivered took 4 working days. In fact it could have been quicker but I was engaged in work projects which prevented me from completing the applications in one go. I elected to add the leased car to my own insurance but Flexed do offer short-term policies as an option. Overall my interactions with Flexed were very satisfactory. The most impressive factor was the attention to detail something that's missing when you deal with large organisations. It makes a refreshing change. Would highly recommend.”

Posted 1 year ago

Hello Christopher! Thank you so much for taking the time to review your recent experience with us. We're very happy to learn you've enjoyed our service and we hope you enjoy the new car too! Should you need anything further from us, please don't hesitate to call or email and we'll gladly assist where we can. Kind Regards, Mark

Posted 11 months ago

“Excellent customer service....everyone is so helpful and a very quick and friendly service .....thankyou”

Posted 1 year ago

Hello Lee Thank you for the kind review, glad to hear you've enjoyed our service! Kind Regards, Mark

Posted 1 year ago

“We needed a short term rolling contract for a new employee, the whole process has been very straight forward and hassle free. I would definitely recommend Flexed.”

Posted 1 year ago

Hello Lisa! Thanks for the 5-star review! Glad to have you on board and if there's anything else you need, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Helped me when I needed a car urgently for work due to mine having been written off and unable to afford a new one! Approachable and flexible, Tom provided a great service helping me even after I had received the car. Thanks”

Posted 1 year ago

Hello Angela, Thanks for taking the time to leave a review, we're happy to have you on board and glad we got something sorted so quickly for you. If there is anything else that we can help with, please do let us know. Kind Regards, Mark

Posted 1 year ago

“The entire process was faultless from start to finish. I am absolutely delighted with the car except for one thing, there is no navigation system which is a surprise on such a high tech car. When I renew it will be the conecta model. Service, delivery, etc., was excellent 𝓚𝓮𝓵𝓿𝓲𝓷”

Posted 1 year ago

Hello Kelvin, Thank you for the 5-star review - we're glad to hear you've enjoyed our service and pleased to have you on board with us. The Qashqai doesn't come with a native nav system, but I do believe you can use your smartphone (Apple CarPlay/Android Auto) and sync it through to the infotainment system via USB cable. This will enable sat-nav using your phone's in-built app and you get the bonus of accessing messages, contacts, and media player amongst other apps whilst on the go too! Alternatively, you can swap your car after the initial 28-day period. Hope this helps :) Mark

Posted 1 year ago

“Great service everything went smoothly and Tom Holland was exceptional in the service he gave”

Posted 1 year ago

Hello Tim Thank you so much for the kind review, glad you enjoyed the service! Kind Regards, Mark

Posted 1 year ago

“The process of acquiring a brand new car through Flexed was extremely satisfying from start to finish. I actually opted to visit their office to pick up my car rather than have it delivered partly because I needed to meet the team face and to experience the joy of driving the on a long distance journey first hand. Sarah and Jordan whom were my main contacts did a great job in making sure everything went well. The only downside pertaining to the whole process was the time I can have the vehicle for. I wished it could be longer because it is such a lovely car to drive.”

Posted 1 year ago

Hello Olaniyan, Thank you for taking the time to leave a review and traveling all the way up to York to meet us! We hope you enjoy the new car and if there's anything else we can help with, please do let us know. :) Kind Regards, Mark

Posted 1 year ago

“Really good service. Hire process was for a business lease and it was short notice but they turned it around very quickly. The car arrived in as new condition, it was only 6 months old anyway, but the interior was spotless and it smelt nice. We've used them before and will use them again.”

Posted 1 year ago

Hello Robin, Welcome on board and thank you for the 5-star review! :) Glad you enjoyed our service and if there's anything else we can help with - do let us know. Kind Regards, Mark

Posted 1 year ago

“Tom and Nicola were absolute superstars. I can highly recommend the company. They are extremely efficient and nothing too much trouble. Elaine”

Posted 1 year ago

Hello Elaine! Thanks for taking the time to review our services, glad to hear you've enjoyed your experience with both Tom and Nicola :) Should you need anything else, please don't hesitate to give us a call. Kind Regards, Mark

Posted 1 year ago

“The sales team were great as was the admin team in dealing with the paperwork. The only thing that was a minus was the delivery I'm afraid. The person who delivered was grumpy didn't explain anything about the car nor show me anything on it. His main concern was getting a taxi. I was told he would arrive 10-12 but he didn't arrive until 1:30 and when I pointed that out he didn't apologise either.”

Posted 1 year ago

Hello Carole, Thank you for taking the time to leave a review. We're sorry to hear about your handover experience and have fed your comments back to our 3rd party supplier who was contracted to deliver the vehicle. This isn't our usual level of service but your account manager will be in contact to go over the important features with you. Hope this helps, but if you need anything further, please don't hesitate to call or email! :) Kind Regards, Mark

Posted 1 year ago

“Very happy with service”

Posted 1 year ago

Thank you so much, Greg, for your 5 star rating! We are very happy that you have been satisfied with our service.

Posted 1 year ago

“What can I say about Flexed? Great service right from my first contact Jordan, who was highly instrumental in my choice of vehicle etc, and Sarah who took care of the final phases such as the payment, agreement, and other necessary documentation. Flexed have a great team on site and they really do care about their customers. I recommend their services to anyone wishing lease a vehicle. Good job Flexed team.”

Posted 1 year ago

Thank you so much for your kind words Olaniyan! We really appreciate your positive feedback about Flexed. We are delighted to hear that the team was able to provide such great service throughout the leasing process. We are honoured that you would recommend us to others who wish to lease a vehicle. Thank you again!

Posted 1 year ago

“Quick and efficient service.”

Posted 1 year ago

Hello! Thank you for the review, glad you enjoyed the service. Kind Regards, Mark

Posted 1 year ago

“I would like to thank all customer service representatives for the perfect service and communication. Never see easier processes of leasing cars like Flexed. Regards, Mohammed”

Posted 1 year ago

Hello Mohammed! Thanks for the kind review, glad to hear you've enjoyed our service! If there is anything else we can help with, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Fiat 500 was arranged but subsequently found out it was not available. Mg3 provided instead. It's an adequate replacement.”

Posted 1 year ago

Hello! Thanks for the 5-star review - I'm pleased we managed to find an alternative replacement for you. Kind Regards, Mark

Posted 1 year ago

“Great service, delivered on time, very happy with the car, and the flexibility of the short-term lease”

Posted 1 year ago

Hello Jonathan, Thanks for the kind review - glad to hear you're enjoying the new car!!! Should you need anything else, please don't hesitate to get in touch :) Kind Regards, Mark

Posted 1 year ago

“Very good service in particular Nicola Ford customer service.”

Posted 1 year ago

Hello Peter! Thanks for the kind review - we're very pleased to have you on board :) I've passed your comments onto Nicola and should there be anything else we can help with, please do let us know. Kind Regards, Mark

Posted 1 year ago

“The overall service was amazing and a clear example of what most organisations have completely forgotten about. Jordan we very helpful and did everything to accommodate what has a last minute need. Even when issues arouse Jordan did everything to make sure the car was delivered in time. Great service will not look at another company when we next have a need for a short term lease.”

Posted 1 year ago

Hello Damien, Thank you so much for such a wonderful review, I have passed your kind comments directly onto Jordan. We're extremely pleased to have you on board and it there is anything else that we may be able to help with, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Excellent service. Needed to lease a car on short notice. Within a couple of hours had a quote with different options. Car was delivered in 48 hours. Great customer service!”

Posted 1 year ago

Hello Vivienne, Welcome on board! We're extremely pleased to hear you've enjoyed our service and we hope you enjoy the new car! Kind Regards, Mark

Posted 1 year ago

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Flexed is rated 4.8 based on 952 reviews