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Flexed Reviews

4.8 Rating 952 Reviews

97 %

of reviewers recommend Flexed

Company Reviews

4.8

Based on 952 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Flexed 5 star review on 4th August 2021

Flexed 5 star review on 30th December 2020

Flexed 5 star review on 6th December 2020

Flexed 5 star review on 26th September 2020

Flexed 5 star review on 18th July 2020

Flexed 5 star review on 18th July 2020

6

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was easy and as promised. Would recommend!”

Posted 10 months ago

Hello Anthony, Thank you for the kind review - hope you enjoy the new motor! Kind Regards, Mark

Posted 9 months ago

“Great service from initial enquiry through ordering and delivery. Lovely new car delivered at a good price. Thank you”

Posted 10 months ago

Hello Grant! Thank you for taking the time to review your recent experience with us. Glad you enjoy the car! Kind Regards, Mark

Posted 9 months ago

“The most efficient, fast and unbelievable service! Great customer service.”

Posted 10 months ago

Hello Vivienne! Aww - thank you so much! Glad to have you onboard :) Kind Regards, Mark

Posted 9 months ago

“Flexed staff make the process so easy and offer great advice all the way through the process. Would definitely recommend.”

Posted 10 months ago

Hello! Thanks for the 5-stars and the recommendation. Hope you enjoy the car! Kind Regards, Mark

Posted 9 months ago

“I had a lot of questions because its the first time I've used Flexed, and as I live in Australia, I was concerned that I might not have enough time to get it all organised, sign the paperwork, transfer the funds etc before I got on the plane. Shawn and Sarah reassured me that things were in place and sent me the information early so I had a chance to review it properly before I left. Picking up the car was easy and they were well organised for a straightforward collection. Staff have been friendly, responsive and helpful. The car is new, clean and in good condition. I am pretty happy so far. Mark.”

Posted 10 months ago

G'day Mark! Thank you so much for taking the time to write a review about your recent experience with us. We're extremely happy to have you on board and I have passed your kind comments onto Shawn and Sarah. If there is anything else you may need from us, please do let us know. Kind Regards, Mark

Posted 9 months ago

“We needed a car fairly quickly and to put it simply, Tom and Sarah were brilliant. they did everything they said they would in double-quick time. My car arrived earlier than I expected, delivered by two very polite Professional chaps. If you need a car, use this company.”

Posted 10 months ago

Hello Anthony, Thank you so much for such a glowing review! I've passed your kind comments onto Tom and if you need anything else from us, please do let us know. Kind Regards, Mark

Posted 9 months ago

“Really helpful, flexible and kept me informed of where the process was up to at all times. Car arrived just as planned and the customer services team were just great to deal with.”

Posted 10 months ago

Hello Andrew! Thank you so much for the kind words, glad to learn you've enjoyed your recent experience with us! Kind Regards, Mark

Posted 9 months ago

“Car arrived on time. Weirdly only a few weeks old but with damage (all noted) and 6 k on the clock! Also car was dirty inside and out so had to get it cleaned where two large unlisted stone chips on the bonnet were now apparent. Other than that all OK so far.”

Posted 10 months ago

Hello Ian, Apologies for the handover of the vehicle that is not up to our usual standard of service. I'll ask your account manager to get in touch regarding that and if there's anything we can do. Other than that, glad you enjoyed our service. Kind Regards, Mark

Posted 9 months ago

“Communication with Flexed was seamless and made ordering a vehicle from New Zealand easy.”

Posted 10 months ago

Hello Chris! Far out! All the way from New Zealand! - Glad you enjoyed our service and hope you enjoy your stay here in the UK :) Thanks Mark

Posted 9 months ago

“Was looking for a short term lease with an all inclusive package but without having to pay over the odds or ridiculous restrictions on mileage etc. so many companies offer the service. However came across Flexed via Instagram. The customer service representative was very quick to respond to my initial request, didn’t bombard me with calls or information just provided all the information I requested. Showed me a special offer which was not an obvious initial choice of mine. However the spec and the price were fantastic and I decided to go for it. The contracting was straight forward and all electronic so no faffing about. Insurance was also sorted upon my request. Delivery was arranged a few days later and arrived on time via a logistics company who also were spot on with communication of arrival times etc. all in all a superb experience from start to finish. The car arrived pristine inside and out.”

Posted 11 months ago

Hello Mayang! Thanks for taking the time to comment on your recent experience, glad to hear you've enjoyed our service! If there's anything else we can help with - please do let us know :) Kind Regards, Mark

Posted 9 months ago

“Lot of confusion about the paperwork, back and forth, and felt unhelpful for a while. Then OK. If I had time to look around I would have gone elsewhere”

Posted 11 months ago

Hello there! Thanks for taking the time to review our services, I've looked into your booking to better understand your points raised. I can see that your contract was at the point of ordering the vehicle to delivery was under 24 hours and due to the time criticality, it did not leave us with much room if any details were to change. It looks like the insurance details provided added an additional driver last minute which meant a change to your premium and subsequently meant your lease agreement had to be re-sent to reflect those details. In addition to the above, I believe the original car you were interested in was no longer available so we had to organise a suitable replacement which also meant another change in your contract. With these factors considered, I can fully understand why there were elements of going back and forth. However, our team did try their best to ensure the car was delivered on time within the specified timeframes. Kind Regards, Mark

Posted 11 months ago

“Excellent service from the team. Jordan was brilliant from start to finish and very helpful giving me plenty of options to choose from. Every time I needed my quote changed and updated it was done in minutes. Car handover was easy and Alan explained the car's details very well. Overall, I'm very impressed and very happy.”

Posted 11 months ago

Hello Dean! Wow, thanks for the glowing review - I've passed your commented onto Jordan and the team directly :) Glad to hear you've enjoyed our service and if there's anything else we can help with, please do let us know! Kind Regards, Mark

Posted 11 months ago

“Just thought the service was great and staff where very helpful and understanding 😃”

Posted 11 months ago

Hello Alex! Thanks for the kind review, hope you enjoy your new car! Kind Regards, Mark

Posted 11 months ago

“Great service, Great Car, Delivered within 48 hours of inquiring. Thank you”

Posted 11 months ago

Hello James, Thank you for choosing to lease with us! :) If there's anything else you need, please don't hesitate to give us a call. Kind Regards, Mark

Posted 11 months ago

“I approached flexed team as I needed a ne2 subscription car, very quick an efficient service , staff really helpful .”

Posted 11 months ago

Hello Ian, Thanks for choosing to lease through FLEXED - we're happy to have you on board! :) Kind Regards, Mark

Posted 11 months ago

“A excellent service from beginning to end. Everything was explained and completed at the right time. Couldn't be happier.”

Posted 11 months ago

Hello Richard, Glad to hear you've enjoyed our service! We're extremely happy to have you on board and if there's anything else you may need, please don't hesitate to give us a call :) Kind Regards, Mark

Posted 11 months ago

“Simon and the team at Flexed resolved a problem with the wrong car delivered. Ensured the correct car was delivered within 24 hours.”

Posted 11 months ago

Hello Ian, Please accept our apologies for the mix-up at the start of your lease - but we're happy to learn you're satisfied with the outcome and we're happy to have you on board! Should you require anything further from us, please do not hesitate to contact us or call us directly and we'll gladly assist where we can. Kind Regards, Mark

Posted 11 months ago

“Very professional, simple and easy”

Posted 11 months ago

Hello Kathryn, Thank you for the kind review, we're glad to hear you've enjoyed our service! Kind Regards, Mark

Posted 11 months ago

“Amazing service! Helpful and quick. They couldn't have done any more. Highly recommended.”

Posted 11 months ago

Hello Simon! Thank you so much for the 5-star review! Glad to have you on board! Thanks Mark

Posted 11 months ago

“It was extremely simple to arrange, I got exactly what I wanted. It is great to find a one stop shop for car rental that is hassle free. Would recommend FLEXED to all people who wish to hire a vehicle, either for short term or long term.”

Posted 11 months ago

Hello Ian! Thank you so much for the kind review, glad to hear you've enjoyed our service! P.S. if you do recommend someone to us and they order a vehicle, we will apply a £50 credit straight to your account!

Posted 11 months ago

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Flexed is rated 4.8 based on 952 reviews