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Flexed Reviews

4.8 Rating 952 Reviews

97 %

of reviewers recommend Flexed

Company Reviews

4.8

Based on 952 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Flexed 5 star review on 4th August 2021

Flexed 5 star review on 30th December 2020

Flexed 5 star review on 6th December 2020

Flexed 5 star review on 26th September 2020

Flexed 5 star review on 18th July 2020

Flexed 5 star review on 18th July 2020

6

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my second car lease and l was disappointed with this collection. Both drivers and passenger seats were heavily stained which hadn’t been recorded on the collection sheet. Also the fuel cap wouldn’t open due to a loose cable. There was some waste food products in the drivers door too which l only noticed once back at home. Not the service l have experienced previously and the reason for the rating.”

Posted 8 months ago

Hello Chris, Glad to have you on board, but I am very sorry to learn that your recent experience did not meet our usual level of service. I've personally looked into this for you and I can see that our valet checks were missed in light of that, I've put a £20 credit on your account to reimburse you for any valeting costs. If you would like to swap over into a like-for-like vehicle, I'd be happy to accommodate that for you. Kindest Regards, Mark

Posted 8 months ago

“Tom Holland and Sarah Walker made the process of hiring a car short term so simple. I am a returning customer and would not go anywhere else.”

Posted 8 months ago

Hello Anna! Thank you so much for the kind review, we're glad to have you back on board! If there's anything else we can help with, please do let us know :) Kind Regards, Mark

Posted 8 months ago

“We moved to the UK from the USA at the end of December 2020 and we have used Flexed ever since then. We have always received excellent service from Flexed and would highly recommend them. Their collection and delivery service has always been extremely reliable and their cars have always been impeccably prepared beforehand.”

Posted 8 months ago

Hello Brian, Thank you so much for the kind words, we're so glad to have you on board with us and very happy to learn you've enjoyed our service since 2020! If there is anything at all that can help you with in the future, please do let us know :) Kind Regards, Mark

Posted 8 months ago

“Great customer service from this company. I had the pleasure of dealing with Tilly and Simon whom I have to say were very pleasant, professional and understanding throughout. Great choice of vehicles too. If you are looking to lease a car with great customer service then look no further than Flexed. Highly recommended. Thanks again guys!”

Posted 9 months ago

Hello Zahra! Thank you so much for the kind review, I've passed your comments directly onto Tilly and Simon :) Hope you enjoy the new car and if there's anything we can help with during your lease, please do let us know. Kind Regards, Mark

Posted 8 months ago

“I can't recommend Flexed highly enough. The whole process was seamless from the initial contact with Shawn who helped to understand what we needed and was very knowledgeable about the options, through to Sarah who efficiently organised all the insurance and paperwork, and finally to the gents to delivered the car. An efficient, competent, friendly team - a brilliant experience for us in organising a short-term lease.”

Posted 9 months ago

Hi Mitchell, Thank you so much for the 5-star review, I've passed your kind comments onto Shawn and Sarah directly and we're absolutely ecstatic to have you on board with us. If there is anything at all that we can help with during your lease, please do let us know and we'll be happy to assist wherever we can. Kind Regards, Mark

Posted 8 months ago

“Easy process managed by good knowledgeable people”

Posted 9 months ago

Hello Alistair! Glad to learn you've enjoyed your recent experience with us - hope you enjoy the new car! Kind Regards, Mark

Posted 8 months ago

“The process was very simple from start to finish, and Tom and Sarah were absolutely fantastic to deal with throughout 👍👍.”

Posted 9 months ago

Hello Patrick! Thanks for the 5-star review, I've passed your kind words onto Tom and Sarah directly! Hope you enjoy the new car! :) Kind Regards, Mark

Posted 8 months ago

“amazing service by all involved and they make short term car leasing so smooth - I highly recommend them above all”

Posted 9 months ago

Hello Haytham! Thanks for the kind review - - glad you enjoyed our service! If there's anything else you need from us, please do let us know. Kind Regards, Mark

Posted 9 months ago

“The whole ordering experience was made super easy by great service from Mark, Richard and Sarah. Nothing was too much trouble for them and they replied to queries very quickly. Would definitely use this company again.”

Posted 9 months ago

Hello Rena! That's very kind of you to say! :) Glad you enjoyed our service and if there's anything else we can help you with, please do let us know. Kind Regards, Mark

Posted 9 months ago

“Very good service from start to finish Thanks guys John mcfadzean”

Posted 9 months ago

Hello John! Glad to hear you've enjoyed our service! If there is anything else you may need from us, please do let us know :) Kind Regards, Mark

Posted 9 months ago

“Great service from start to finish Many thanks to all the team at flexhead”

Posted 9 months ago

Hello John! Glad to hear you've enjoyed our service! If there is anything else you may need from us, please do let us know :) Kind Regards, Mark

Posted 9 months ago

“Flexed helped me arrange a car in under 2 days as I was without a car with short notice. They went above and beyond for me which I am grateful for”

Posted 9 months ago

Hiya Paul, Glad we got something arranged super quickly for you! If you need anything else, please do let us know. Kind Regards, Mark

Posted 9 months ago

“Thank you Richard Williams very polite, prompt and professional he got me exactly what I needed all in very short notice, answering all of my questions without hesitation! Same to you also Sarah Walker thank you. Make sure you lease the 23 plate Kia Ceed 1.5 turbo in blue…..it’s a dream to drive 💙”

Posted 10 months ago

Hello Jennifer! Thank you so much for the kind review, glad to hear you've enjoyed our service and if you ever need us again in the future - please do not hesitate to call! Thanks Mark

Posted 9 months ago

“Extremely helpful throughout the process And very pleased with the car including handover.”

Posted 10 months ago

Hello Michael, Thank you for the kind review, glad to hear you're pleased with the car. Kind Regards, Mark

Posted 9 months ago

“Excellent Service. And a very helpful staff.”

Posted 10 months ago

Hello there! Thanks for the 5 star review :) Kind Regards, Mark

Posted 9 months ago

“The process was very straight forward, simple and fast. The Flexed team were great at diligently responding and following up. Special call out for Sarah and Jordan who were both brilliant and took full responsibility for the forms and documents. Overall a brilliant experience and one I will repeat and recommend. JK (Hertfordshire)”

Posted 10 months ago

Hello Jay! Thanks for the kind review and the recommendation. Glad you enjoyed our service! Thanks, Mark

Posted 9 months ago

“The pre-arrangements were excellent with prompt and efficient booking service. Collecting the car could have been better. The garage is very far out of town and a complementary collection from the station would have been a nice idea. The car had many sun-dried spots so a full inspection of the body-work was not possible but the agent was quite thorough and offered to wash the car again if I had time, which I didn't. I was told the car was low on petrol and just had to return it with the same amount of petrol - little did I realize it was almost empty and within a few minutes the warning sound of a low tank was sounding, I had no idea how far I could travel and where the nearest garage was - this was a major service failing. I was worried I would run out of petrol but fortunately stumbled across a filling station before too long. ALL CARS SHOULD BE SUPPLIED WITH A FULL TANK!!! I am happy with the quality of the car provided but the handover let the company down badly.”

Posted 10 months ago

Hello Ian, Thanks for the feedback regarding your recent experience. We've just moved to our new site so we're still working out the kinks. However are only 2.6 miles away from York Station and you can reach us by bus or taxi which shouldn't take longer than 10 minutes. We have trialed collections from the train station, but with how often trains get canceled or delayed, it did prove to be quite challenging to organise drivers around this. All our cars should have a minimum of 1/4 tank which will grant about 100 miles. However we are right next door to a big tesco if anyone that comes and collects lives further afield. So we have taken this feedback on board. Thanks, Mark

Posted 9 months ago

“Sarah Walker made this one of the easiest experiences I have ever had. She needs to be commended for not only the professional manner in which processed my application but her kind nature in which she dealt with me.”

Posted 10 months ago

Hello Adam, We are very lucky to have Sarah as part of our team! Thanks for choosing us and if there's anything else we can help with, do let us know. Kind Regards, Mark

Posted 9 months ago

“Great service always provided by the great team. always quick to help and make everything run smoothly.”

Posted 10 months ago

Hello Mariam, It's good to see you again! Thanks for using us and if there's anything else we can help with, please do let us know. Kind Regards, Mark

Posted 9 months ago

“Very happy with the setup and delivery of the car.”

Posted 10 months ago

Hello Paul, And we're very happy to have you onboard :) Thanks for the kind review. Kind Regards, Mark

Posted 9 months ago

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Flexed is rated 4.8 based on 952 reviews